Hakone Suimeisou

Hakone Suimeisou Reviews

Hakone Suimeisou

Yumoto 702, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0311, JapanView Hotel Details
Hakone Suimeisou
Hakone SuimeisouHakone SuimeisouHakone Suimeisou
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Hakone Suimeisou Guest Reviews

4.6/5
Great
116 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(116)
Positive reviews(111)
Reviews with photos/video(65)
Great location(36)
Convenient location(28)
Relaxing hot springs(27)
Classy environment(11)
Loved the view(8)
Tasty dinner(7)
Well designed(5)
Too many mosquitoes(5)
Negative reviews(5)
Guest User
Stayed in Mar 2025
Couples
2 review
4.2/5
Very Good
Posted on Apr 5, 2025
Convenient place just next to the train station. Transitional Japanese decorations and very old furniture. The service was good. However, you have to let the service people from hotel come in and out from your room to setup the table and beds if you have ordered the meal in the morning and night. Because the food was served in your room.
Guest User
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Stayed for a night and opted for room & board. Hotel was about 4 mins walk from station. The dinner and breakfast was delicious and the lady who served us was lovely.
Guest User
Stayed in Jun 2024
Family
10 review
3.5/5
Posted on Jul 27, 2024
The room is very nice with a lot of space and a nice view overseeing the river and small waterfall. The facilities like the private onsen is super nice as well. Public bath - we tried both , are good standard too. And super clean too. However, two things need to be mindful of: 1. The meal isn’t great as expected - they serve kids lunch as kids dinner, and for adults one, it is not the kind of nice setup I imagined 2. The tatami blanket is …. Below hygiene standard. I feel super itchy staying under the blanket and my boy got some bugs bite sadly. I hope they can arrange for a big clean up everytime.
6/9
Ying Kit
Stayed in Jun 2024
Travel with friends
28 review
3.7/5
Posted on Jul 26, 2024
Conveniently located near the station but the staff seem in a hurry all the time.
Crystal ct
Stayed in May 2024
Couples
19 review
4.7/5
Amazing
Posted on Jun 23, 2024
Excellent customer service. Staff can speak simple english. Hotel with more than 100years history but didnt feel that old. Authentic onsen experience, highly recommended
XSP
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good service and strategic location
Guest User
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2023
It was a great place to experience the hot springs and they have a private hot spring which is also available in the room but last and not least the food was Excellent
Guest User
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 27, 2022
Probably the best location with few minutes walk from Hakone Yumoto station. Incredible hospitality and service as expected of a ryokan topped with kaiseki meals & relaxing onsen.
馮暐康
Stayed in Apr 2024
Couples
3 review
4.0/5
Very Good
Posted on May 26, 2024
VERY GOOD
JenNiferjing
Stayed in Mar 2025
Couples
6 review
4.7/5
Amazing
Posted on Apr 7, 2025
The room is quite big, and the Japanese-style room is well equipped. There is a free private hot spring in the room, so I didn't pay extra to soak in the private hot spring. There is nothing interesting except taking pictures. There is a river outside the room, and the water is rushing. You can't open the window, otherwise it will be too noisy to sleep. I just can't get used to the raw and cold food in Japan for breakfast. I remember that I booked a one-night stay and two-meals package, but when I arrived at the hotel, I was told that there was no dinner. I don't know how Ctrip arranged it. The hotel doesn't have much scenery, but it is very close to Hakone Yumoto Station, and there is a fairly lively small commercial street around it. There is nothing else to recommend.
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6/10
Afanxia
Stayed in Feb 2025
Family
192 review
5.0/5
Outstanding
Posted on Apr 9, 2025
This hotel is right next to the train station. Go to the right end of the second-floor passageway when you exit the station, cross the street, go downstairs and turn right for 20 meters to the left side alley. It is very convenient to go up the mountain or to Odawara. The hotel's tatami (10 beds) one night two meals experience is very good. Dinner is kaiseki cuisine in the room (as is breakfast), which is really rich. It is a good choice for tourists who are not familiar with ordering Japanese cuisine. The three public hot spring houses on the roof are divided into men and women at different times, and the experience is also very good.
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6/7
glenman
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 24, 2025
I highly recommend this hotel, which is just near Hakone Yumoto Station, a 5-minute walk away. It has convenient transportation and is very convenient to every scenic spot. The hotel has Japanese-style rooms with open-air baths, as well as a large hot spring and open-air bath on the rooftop. It provides Kaiseki cuisine and has very good service. It specializes in private dining rooms. The Japanese-style room can accommodate three mattresses, making it suitable for families traveling with children!
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6/16
Guest User
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The front desk staff are friendly, can speak English, and will do their best to help when you have any problems. The rooms are clean and the hot springs are of high quality. Both meals are eaten in the room. Food quality is good. submit
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Liuyuedelanmei
Stayed in Jan 2025
Other
4 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The experience was very good. The hotel is next to a very busy street, and it is only 3 or 4 minutes' walk from the subway station! Highly recommended~ Their private bathhouse is also very good!!
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Buhuifeidexiaopi
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The room is big enough for four people, the sanitary conditions are very good, the bathroom is not big but it is quite clean. The bath is on the sixth floor, it can be used from 3 pm, 50 minutes each time, just make an appointment with the front desk. As for the spring water, it smells a little like bleach, it will be very hot after soaking for a while, which is quite comfortable. The biggest advantage is the location, it is a three to five minute walk from Hakone Yumoto Station, and it is convenient to go anywhere. A table was set for breakfast and dinner, and I experienced the feeling of cooking, but the taste was average. Especially for breakfast, it is basically tofu, and there are green onions and salted fish, which I am not used to. During the Chinese New Year, more than 4,200 for four people, including breakfast and dinner.
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