Novotel Paris Roissy CDG Convention

Novotel Paris Roissy CDG Convention Reviews

Novotel Paris Roissy CDG Convention

10 All. du Verger, Roissy-en-France, 95700, FranceView Hotel Details
Novotel Paris Roissy CDG Convention
Novotel Paris Roissy CDG ConventionNovotel Paris Roissy CDG ConventionNovotel Paris Roissy CDG Convention
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Guest Reviews of Novotel Paris Roissy CDG Convention

8.6/10
Very Good
82 review
Verified reviews
Location8.7
Amenities8.3
Service8.5
Cleanliness8.8
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All reviews(82)
Positive reviews(75)
Reviews with photos/video(13)
Awesome stay(16)
Easy to get around(9)
Close to airport(9)
Clean pool(8)
Great swimming pool(8)
Convenient location(7)
Offers pick-up/drop-offs(6)
Great value for money(6)
Negative reviews(7)
Guest User
Classic Room Non smoking
Stayed in Sep 2025
Business traveler
3 review
10/10
Outstanding
Posted on Oct 26, 2025
The rooms are clean, comfortable, quiet and well-maintained, with everything up to standard. The reception staff are professional, and they offer a paid shuttle service from CDG Airport to the hotel.
rina inchina
Superior Twin Room
Stayed in Aug 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Sep 12, 2025
The front desk staff were very friendly, and they were also quite efficient. I'd say it offers excellent value for money.
Original textTranslated by Google
Response from Property: Thank you for the perfect 10/10! Delighted that our front-desk team’s warm attitude and efficient check-in stood out, and that facilities, cleanliness, surroundings, and service all earned top marks — with great value for money to match. We look forward to welcoming you back on your next CDG stopover.Jérôme SANCHEZ – General Manager
Guest User
Superior Room Non smoking
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2025
Wonderful hotel and very friendly and helpful staff. Great location, central and Disney short trips on the bus. So grateful to be able to book the hotel shuttle bus to pick us up and drop off at the main train station 😀
Response from Property: Dear Charlotte,Thank you for the perfect 10! We’re delighted you enjoyed the hotel, our friendly & helpful team, and the easy access for short Disney trips. Great to read the shuttle booking worked smoothly for your pick-up and drop-off 😀 We can’t wait to welcome you back.Jérôme SANCHEZ – Directeur (Novotel Paris Roissy CDG Convention)
Guest User
Superior Room Non smoking
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 15, 2025
Friendly welcome, heated swimming pool, and a beautiful, clean property. It's also conveniently located within walking distance of Aeroville. On the downside, the cocktails at the bar were overpriced, and the shuttle service needs improvement, particularly given the extra charges for luggage.
Original textTranslated by Google
Response from Property: Dear Customer,Thank you so much for taking the time to share your positive experience! We are delighted that the warm welcome, the heated pool and the location close to Aéroville contributed to making your stay enjoyable.We take note of your comments regarding the price of cocktails as well as the fees applied for transporting luggage in the shuttle. Your observations are valuable and will be shared with the teams concerned to consider improvements.We look forward to welcoming you again for another equally successful stay.Sincerely,Jérôme SANCHEZGeneral Manager
Guest User
Superior Room Non smoking
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 31, 2025
Nice hotel, with attentive and friendly staff, and fun games and activities in the lobby, with a decent pool as well. Surrounding town is very cute and worth taking a quick walk around. There is a paid shuttle to the airport or a taxi we’ll set you back 15 euros
Response from Property: Dear Jeffrey,Thank you so much for your fantastic review!We're delighted to hear you enjoyed the hotel, our friendly team, the games in the lobby, and the pool. It's also lovely that you took the time to explore our charming town – it’s indeed a hidden gem near the airport!We hope to welcome you back very soon for another great stay.Warm regards,Jérôme SANCHEZGeneral ManagerNovotel Paris Roissy CDG Convention
Guest User
Superior Room Non smoking
Stayed in Sep 2025
Family
1 review
4.5/10
Posted on Nov 2, 2025
We had a power cut in our room for almost an hour bearing in mind this was around 10:00pm and i had my kids with me, we went down to inform them, there was no form of apology or any update unless i went to speak to them, sheets never got changed while we stayed there and bins were not collected, apart from this everything else was ok.
Guest User
Classic Room Non smoking
Stayed in Sep 2025
Couple
3 review
6.0/10
Posted on Oct 26, 2025
Not very clean and not worth 5 stars. The air conditioner was working and the bathroom is not great.
Guest User
Superior Room Non smoking
Stayed in Sep 2025
Family
1 review
9.5/10
Amazing
Posted on Oct 25, 2025
I had a very good stay at this hotel. The location is excellent, and all the services were very good. The room was clean, and it’s a great place for families — the staff were friendly, and my kids had fun playing around the area, which felt safe. Swimming pool, gym facilities equipment all best !! U However, the only downside was the breakfast. There were no halal options, and not much food suitable for people from different cultures or dietary needs. For example, the sausages were not halal, and there weren’t many alternatives available. If the hotel could offer more diverse food choices, especially halal options, it would be even better. Overall, it’s a very clean, comfortable, and family-friendly hotel — I would definitely recommend it and hope to visit again. Service was not less than 5 star hotel. We will definitely visit again …. Love it
Hunkar
Superior Room Non smoking
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 31, 2025
Good place
Response from Property: Dear customer,Thank you so much for your excellent rating! We are delighted that you enjoyed your stay with us. We look forward to welcoming you back very soon at the Novotel Paris Roissy CDG Convention. Kind regards,Jérôme SANCHEZDirector – Novotel Paris Roissy CDG Convention
_WeChat23078****
Superior Room Non smoking
Stayed in Jun 2025
Family
16 review
10/10
Outstanding
Posted on Jul 19, 2025
A spotless hotel with excellent service. Its convenient location is a huge plus, and I'd definitely return.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing to stay with us and for taking the time to share such a kind review.We are delighted to hear that you appreciated the cleanliness of the hotel, the helpfulness of our staff, and the convenient location. Your satisfaction is the greatest reward for our team's efforts, and we sincerely hope to have the pleasure of welcoming you again in the near future.Warm regards,Jérôme SANCHEZGeneral Manager
1350100****
Family Executive Room-1 Double Bed And 1 Double Sofa Bed
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Aug 12, 2025
This is a pretty standard chain hotel located near the airport, perfectly fine across the board. The immediate vicinity is mostly made up of hotels catering to airport layovers or overnight stays.
Original textTranslated by Google
Response from Property: Hello,Thank you so much for the perfect 10/10! Delighted that the Executive Family Room (1 double bed + 1 double sofa bed) worked so well for an airport stopover — comfortable and hassle-free, just what a CDG stay should be. We hope to welcome you again on your next transit.Jérôme SANCHEZ – Directeur
M21745****
Superior Twin Room
Stayed in Jun 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 10, 2025
It was surprisingly quiet for being right next to the airport – completely exceeded my expectations.
Original textTranslated by Google
Response from Property: Hello,Thank you so much for the perfect 10/10! We’re delighted that, even next to the airport, your room was perfectly quiet — our soundproofing did its job. Thanks as well for the top scores on amenities, cleanliness, surroundings and service. We hope to welcome you back on your next CDG visit.Best regards,Management – Novotel Paris Roissy CDG Convention
Guest User
Family Executive Room-1 Double Bed And 1 Double Sofa Bed
Stayed in May 2025
Family
1 review
5.5/10
Posted on Jun 29, 2025
Reception staff were not very friendly. The shower in our room had very weak water pressure.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are sorry to hear that your experience did not meet your expectations, particularly regarding the welcome at reception and the water pressure in your shower. Please accept our sincere apologies. This is certainly not the level of service we strive to deliver.Your comments have been shared with the teams concerned so that we can address these issues and improve. We appreciate you bringing them to our attention.We hope to have the opportunity to welcome you again and to offer you a better experience in the future.Kind regards,Jérôme SANCHEZGeneral Manager – Novotel Paris Roissy CDG Convention
Guest User
Superior Room Non smoking
Stayed in Aug 2025
Traveling with friends
3 review
7.0/10
Posted on Oct 20, 2025
It is best if sheets are changed for stays longer than 2 nights.
Response from Property: Bonjour,Merci d’avoir pris le temps de partager votre expérience.Votre remarque concernant le changement de draps pour les séjours de plusieurs nuits est tout à fait pertinente — nous prenons bonne note de votre suggestion pour améliorer encore le confort de nos hôtes.Au plaisir de vous accueillir à nouveau au Novotel Paris Roissy CDG Convention.Jérôme SANCHEZ – Directeur
M27263****
Superior Twin Room
Stayed in Jul 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Sep 12, 2025
Alright, everything went smoothly, and the room was clean and tidy.
Original textTranslated by Google
Response from Property: Thank you for the 8.5/10! Delighted everything went smoothly and that room cleanliness scored a 10/10. If there’s anything we could fine-tune with the facilities, surroundings, or service to reach a perfect score next time, I’d love to hear it.Jérôme SANCHEZ – General Manager