Hakonenomori Okada

Lovely place we stayed at! It was perfect for our family of 4! There was a nice footbath. There is a toilet for anyone wondering and 4 western style single/twin size beds. The place was decorated well and we loved the style of it! We're really sad we didn't get to stay longer. There is a major hill in front of the hotel but it wasn't a problem since we got a taxi. Though they are a bit hard to come by. The facilities were lovely, we enjoyed the Onsen and the massage chairs. Dinner was also delicious and breakfast was continental style.

Do not trust the high trip.com value point (8.6) for this hotel. I wish I had chosen the other hotel or ryokan last week. During my last 5 years when I enjoyed Japanese Onsen, this hotel was the worst experience. Hotel lobby and room were very small like Tokyo business hotel. Room bathroom was very old and small, and its toilet was not function properly. Its dinner was really bad. My wife couldn’t eat them at all. Foods were not fresh and not delicious. Breakfast buffet doesn’t have even butters and ”natto”. I paid more 33,000 yen for one night there. I don’t think they were worth for this price at all.

Great stay and an excellent onsen experience. Look into transportation around Hakone before booking, but there are busses that run during the day.

The hotel was very nice. The room was spacious, clean, and had an interior that reflected traditional Japanese style. The hot spring was wonderful, feeling very natural and relaxing. It would be even more comfortable to visit with family or friends. They also provided pickup by private car and drop-off at the train station.

Beautiful big rooms with a lovely onset. Got to enjoy all the amenities. Getting to the hotel from the station can be difficult but there are buses that run regularly

First, I was very happy to get such big Japanese-style room. It has 2 big rooms and much space. You can easily lie there if there are 8 of you. Hotel is kind of tired, but staff keeps it in a good condition. Dinner is a set menu, not kanseki. But it still was good. I was full and happy. Breakfast is a buffet. A bit about how to reach the hotel. There are shuttels from Hakone-Yumoto. It should cost 200 yen. They bring you to Okada hotel. But it's not your hotel. Stuff will give you a map and you need like 3 min to reach the right hotel. There are several onsens. Open and closed. All were good, warm. With good view on mountains. You can take yukata at the reception. And you need to make bed by yourself, but it's only cover mattress but sheet. Nothing difficult.

Booked the family room in mid October for 2 people. The room is large and more than enough space for 2 people. Would say can comfortably fit 4 adults. It is slightly more affordable than Hotel Okada next door but still has decent amenities like the public baths that are shared with Yuno Sato next door. Transport is a little challenging if taking the public buses, although it was a nice 20min walk in the cool weather. Would recommend taking the paid bus from Hakone Yumoto station to Hotel Okada for 200 yen and walking through Hotel Okada to Hakonenomori Okada if carrying luggage and for convenience. Overall I enjoyed my stay and was a great experience.

We were late to check in, but, the staff was kind enough to wait for us. Only problem is that 1 of the room air con broke down, staff responded speedily to rectify the problem, but could not solve also