Yurong West Lake Bieyuan Holiday Hotel

Yurong West Lake Bieyuan Holiday Hotel Reviews

Yurong West Lake Bieyuan Holiday Hotel

No. 7 Maojiabu, Longjing Road, Hangzhou, ChinaView Hotel Details
Yurong West Lake Bieyuan Holiday Hotel
Yurong West Lake Bieyuan Holiday HotelYurong West Lake Bieyuan Holiday HotelYurong West Lake Bieyuan Holiday Hotel
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1 night

Yurong West Lake Bieyuan Holiday Hotel Guest Reviews

4.6/5
Great
132 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(132)
Positive reviews(123)
Reviews with photos/video(36)
Awesome stay(38)
Classy environment(27)
Convenient location(19)
Friendly front desk staff(13)
Average sound insulation(12)
Close to scenic area(11)
Loved the view(5)
Negative reviews(9)
Carol and Alex
Cozy Queen Room
Stayed in Jan 2023
Couples
3 review
2.7/5
Posted on Jan 21, 2023
Housekeeping offered a poor service and very late. There was no air heating. We needed to ask for a warm machine to keep up with the cold. Breakfast was very, very bad, and there were almost no choices at all. We had to buy our own breakfast.
Response from Property: Thank you for your comments,We will continue to improve the service to your satisfaction
Shella01
Premium Queen Room
Stayed in Jan 2023
Couples
19 review
3.0/5
Posted on Jan 19, 2023
Unfortunately the weather wasn’t great when we went, it wouldn’t stop raining. The area around the hotel is very beautiful. The room was standard no problem’s. Unfortunately the breakfast wasn’t very good there were max 4 options and no coffee was available.
Response from Property: Thank you for your valuable comments.We have improved breakfast and now added coffee and other dishes .We sincerely hope you can stay again.
Anonymous User
Twin Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 22, 2024
I come to West Lake to rest for a few days every year. I like the environment of Maojiabu. Living in Yurong West Lake is convenient and feels like home.
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Guest User
Twin Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The hotel is nice and in a great location. Go out, turn left, Maojiabu Scenic Area; turn right, the bus station; cross the road, there are many restaurants.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review our hotel despite your busy schedule! Meeting is a kind of fate, and we sincerely look forward to seeing you and your family again in the beautiful Maojiabu in the near future! Wish you all the best!
Guest User
Special Queen Room
Stayed in Apr 2024
Friends
33 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Excellent hotel by the West Lake. Xiaoyu at the front desk was very welcoming.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to review our hotel despite your busy schedule! Meeting is a kind of fate, and we sincerely look forward to seeing you and your family again in the beautiful Maojiabu in the near future! Wish you all the best!
Guest User
Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 19, 2024
Very comfortable, cozy, very satisfying stay, the front desk lady is super nice, I will come again next time
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Guest User
Twin Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is comfortable, the environment is comfortable, and the service is pleasant. I would like to give special praise to Xiaoyu, the little girl is beautiful and has a sweet smile. It's like a spring breeze. If I come to Hangzhou next time, I will definitely choose this place. A pleasant stay experience
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Guest User
Cozy Queen Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 23, 2024
It is just a few steps away from the Maojiabu Scenic Area, and is also close to the West Lake and Lingyin Temple. I will stay here again next time I come.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor to meet you. Thank you for visiting Hangzhou Xilu Courtyard Resort Hotel and for sharing your stay experience with everyone. Your comments will be the greatest encouragement and motivation for our work. We sincerely look forward to your stay again!
Guest User
Special Queen Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 28, 2023
Located deep in the West Lake, Maojiawu and Guozhuang Scenic Area are just outside the door, surrounded by lakes, forests, and hills. The room was small, and the sound of cars passing by on the first floor and the barking of dogs ruined the peaceful morning. The breakfast buffet was pretty good. Next time I will book a more expensive room upstairs.
Original TextTranslated by Google
Response from Property: Dear guest, I am really sorry that I could not provide you with a perfect stay experience. The hotel has various room types. Next time you stay, you can experience the Mantingfang series room types. Thank you for meeting us, we look forward to your next stay
Guest User
Special Queen Room
Stayed in Sep 2023
Friends
2 review
5.0/5
Outstanding
Posted on Sep 30, 2023
I rarely stayed in B&Bs before, mostly in hotels. I chose B&Bs for this trip. It was convenient and very comfortable. There were many restaurants across the street, full of tea gardens, and behind it was the West Lake with a boat dock. It disappears after 3:30, and the scenery is really nice. I feel a little reluctant to go back to work, hahahaha
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor to meet you. Your beautiful photos have been received. Thank you for sharing your perfect stay experience with everyone. Your perfect review will be the greatest encouragement and motivation for our work. Sincerely looking forward to your stay again! Shun Song: Qiu Sui.
Guest User
Special Queen Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 30, 2024
I brought my parents and kids with me and booked 2 rooms. Parking was convenient and I could walk to the cruise ship terminal. Overall, the location was good, the environment was very good, and the stay was quite comfortable. The only problem was that the air conditioner in one room was right outside the window, which caused quite a lot of noise.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that we failed to provide a perfect holiday experience. The hotel is located in a prime location and was renovated from an old building, which gives the hotel an antique character. We will renovate and upgrade the rooms at the end of this year. We sincerely invite you to experience it again and strive to get your 5-star praise. Best wishes: everything is fine.
Deluxe 2-bed Room
Stayed in Aug 2023
Couples
3 review
4.0/5
Very Good
Posted on Aug 31, 2023
A hotel where you can enjoy the Jiangnan style without much budget. The room facilities are complete. The breakfast is simple and acceptable. There are many restaurants nearby for dinner depending on the budget. The transportation is accessible by bus. It is located in Maojiabu by the West Lake. You can take a leisurely stroll by the West Lake in the morning and evening.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor to meet you. Your beautiful photos have been received. Thank you for sharing your stay experience with everyone. Your perfect review will be the greatest encouragement and motivation for our work. Sincerely looking forward to your stay again! Shun Song: Qiu Sui.
Guest User
Special Queen Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Great service, good breakfast, quiet West Lake scenery
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor to meet you. Your beautiful photos have been received. Thank you for sharing your perfect stay experience with everyone. Your perfect review will be the greatest encouragement and motivation for our work. Sincerely look forward to your next stay! Best wishes: Qiu Sui.
Guest User
Premium Queen Room
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Wuwuwuwuwu. The environment of this store is really good. On the last day, I was delayed at the tourist attractions. I called and asked if I could postpone my check-out for an hour. The store manager reassured me that I don’t have to worry. Please take your time. Take your time, don't rush, be emotionally stable and tolerant. Where can I find such a good store? The air is always fresh, there are no bugs, and the hygiene is very clean. The floor heating is always on and I don't feel the cold. Then I didn’t catch a cold. I came and left in good health. Your little sister is super, super nice.
Original TextTranslated by Google
Response from Property: Dear guest, it is a great honor to meet you. Thank you for visiting Hangzhou Xilu Villa Resort Hotel, and thank you for sharing your stay experience with everyone. Your comments will be the greatest encouragement and motivation for our work. Sincerely looking forward to your stay again!
flora00018
Premium 2-bed Room
Stayed in May 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 26, 2023
Very satisfied with the hotel, fully equipped with smart toilets, underfloor heating and air conditioning. I like this style. The courtyard-style building is very suitable for drinking tea and chatting. The location of the hotel is convenient for walking around and eating in the scenic area. The front desk service is also in place, I am really sorry to forget the name of the girl at the front desk (we checked in on the afternoon of the 24th) very nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to comment for us! We are honored to receive your 5-point praise. Meeting you is a kind of fate. We sincerely look forward to meeting you again in the near future in the beautiful Maojiabu! Song: Xia An!