Ambassador Hanoi Hotel & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Ambassador Hanoi Hotel & Spa
65 Hang Dieu Street, Quan Hoan Kiem, Hanoi, 100000, Vietnam
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Amenities
Private parking
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Restaurant
Priority airport drop-off
Taxi booking service
Car Rental
All amenities
Property Description
Located in Hanoi (Old Quarter), Ambassador Hanoi Hotel & Spa is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 1.1 mi (1.7 km) from Hanoi Opera House.
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7.6/10
We have a good stay and the service staff are friendly and helpful.
All 107 reviews
Surroundings
Airport: Noi Bai International Airport
(25.7km)
Train: ga Long Biên
(1.0km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Family Connecting Room, Terrace
1 single bed and 2 queen beds
60m² | Floor: 5-7
Has window
Non-smoking
Air conditioning
Balcony
Terrace
Check Availability
3
Ambassador Suite with Balcony
1 queen bed
Smoking Permitted
Air conditioning
Balcony
Terrace
Check Availability
3
Family Connecting Room With City View
1 single bed and 2 queen beds
60m² | Floor: 5-7
Has window
Non-smoking
Air conditioning
Balcony
Terrace
Check Availability
1
Junior Suite With Terrace
1 single bed and 2 queen beds
Has window
Non-smoking
Air conditioning
Balcony
Terrace
Stair-free main entrance
Check Availability
1
Family Triple Room
1 single bed and 1 queen bed
Non-smoking
Air conditioning
Balcony
Terrace
Check Availability
10
Deluxe Double Or Twin Room
2 single beds and 1 double bed
Non-smoking
Air conditioning
Balcony
Terrace
Check Availability
5
Executive Double Room with City View
1 queen bed
Non-smoking
Air conditioning
Balcony
Terrace
Check Availability
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Guest Reviews
7.6/10
Good
107 reviews
- Cleanliness7.4
- Amenities7.1
- Location8.3
- Service7.8
Average for similar properties in Hanoi
Review summary
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Convenient Location: Most reviews highlighted proximity to the Old Quarter, Hoan Kiem Lake, cafes, and restaurants, with easy access to transportation and sightseeing spots.(based on 12 reviews)
Chrisy Macau
May 4, 2025
Not Recommended – Disappointing Experience Despite Convenient Location
The hotel is conveniently located near Hanoi’s Old Quarter, which makes exploring the city easy. We booked the family room with a balcony, which was a good size and seemed suitable for our family. However, the hotel itself is quite old and dim inside. The room had a musty smell, especially with the old air conditioning system. The bathroom was not clean, and the amenities provided were very basic.
We had a 6 PM flight the next day, so we requested a late checkout. The hotel agreed but charged extra for a 3 PM checkout, which we accepted. However, due to Hanoi’s traffic, we arrived slightly before 3 PM only to find that the housekeeping staff had already started cleaning our room. Two family members managed to shower quickly, but the rest of us were told to use the lobby toilet instead—which was filthy and clearly not intended for guest use.
It was very disappointing to pay extra for late checkout and still be rushed out and denied proper facilities. Sadly, I cannot recommend this hotel despite its location.
Kytchermaine
February 2, 2025
We stayed as a family of five, and the room was spacious and comfortable, featuring two double beds and one single bed. The building had a lift, which was convenient for carrying luggage. The main highlight was the spacious balcony, offering a great view of the street below.
The hotel is located right in the Old Quarter, making access to key places very convenient. I also appreciated the variety of nearby eateries, ranging from cafés to local delicacies, as well as the many spa options. A Circle K convenience store was just a few shops away.
The only downside was that there was only one toilet (we had assumed the connecting room would have two), but it wasn’t an issue for us. Housekeeping came daily to clean the room.
Guest User
June 7, 2025
Absolutely filthy with mold everywhere. The entire hotel reeked. It was a complete disaster. I paid for a room with a window but was given one without. What's worse, even the rooms with windows smelled terrible. While it's close to the Old Quarter, there are definitely much better options nearby. I only managed to stay one night as it was too late to find another hotel. I moved to a much better place the very next day. So, definitely do not book this place.
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MEI LING
June 6, 2025
Location for this HOtel is amazing, within walking distance (say 10 mins walk) to the BEer Street, Train STreet, the Lake, lots of eateries and shops to browse.
A Michelin starred little cafe is just 20 steps away , food was amazing, and cheap. Introduced to us by Ms Mai from our hotel. We had room with bkfst, small little buffet, with array fruits, cereals, breads, and you can also order a meal from the kitchen, can be eggs, pho, porridge etc. All comfort food. Our room was long and spacious, with a sofa set to chill in the middle of the room. We have stayed here before under the old management but the hotel is still nice and cosy. Good price too. Very recommendable and will stay here again .
Aung Zaw
April 21, 2025
Service is not good enough and no proper clean. Location is good. Ask me to stay again, I will reply one word is No
laijohnny
June 27, 2025
We have a good stay and the service staff are friendly and helpful.
YOUSSEF
June 4, 2025
The picture not the same as the reality as there is no windows
Guest User
March 25, 2024
Sheets felt damp and mold in the bathroom. Great service and location but very very tired. Needs a revamp.
Services & Amenities
Most popular business facilities
Private parking
Additional charge
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Car Rental
Currency Exchange
Wake-Up Call
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, VND 69,914 (approx. AU$ 4.02) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car Rental
Taxi booking service
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Public areas
No Smoking in Public Areas
Elevator
Cleaning services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Safety & security
First-Aid Kit
Fire Alarm
Access Control System
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | VND 374,659 (approx. AU$ 21.51) per person per night |
Breakfast
TypeWestern, Asian, Full English/Irish
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2022
- Number of Rooms: 25
Phone:+84-24-39336997
Email:ambassadorhanoihotel@gmail.com
Located in Hanoi (Old Quarter), Ambassador Hanoi Hotel & Spa is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 1.1 mi (1.7 km) from Hanoi Opera House.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy at Ambassador Hanoi Hotel & Spa?
Typically, cancellations of Ambassador Hanoi Hotel & Spa can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Ambassador Hanoi Hotel & Spa?
How much does it cost to stay at Ambassador Hanoi Hotel & Spa?
Prices at Ambassador Hanoi Hotel & Spa vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Ambassador Hanoi Hotel & Spa?
Are there airport shuttle services at Ambassador Hanoi Hotel & Spa?
Yes, Ambassador Hanoi Hotel & Spa provides airport shuttle services. Please contact Ambassador Hanoi Hotel & Spa in advance to arrange this service.Are there airport shuttle services at Ambassador Hanoi Hotel & Spa?
What landmarks are close to Ambassador Hanoi Hotel & Spa?
Ambassador Hanoi Hotel & Spa is located in Hanoi, close to landmarks such as 36 Pho Phuong, which is 390m from your search (straight-line distance).What landmarks are close to Ambassador Hanoi Hotel & Spa?
Does Ambassador Hanoi Hotel & Spa have a pool?
No, Ambassador Hanoi Hotel & Spa doesn't have a pool.Does Ambassador Hanoi Hotel & Spa have a pool?
Does Ambassador Hanoi Hotel & Spa provide breakfast?
Yes, guests staying at Ambassador Hanoi Hotel & Spa can enjoy breakfast during their stay.
Breakfast option(s): Western, Asian, Full English/Irish. Does Ambassador Hanoi Hotel & Spa provide breakfast?
What time are check-in & check-out at Ambassador Hanoi Hotel & Spa?
Ambassador Hanoi Hotel & Spa check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at Ambassador Hanoi Hotel & Spa?
Are pets allowed at Ambassador Hanoi Hotel & Spa?
No, pets are not permitted at Ambassador Hanoi Hotel & Spa.Are pets allowed at Ambassador Hanoi Hotel & Spa?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 26.84KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 1.06KM |
| Average Price From | AUD284 |
| Hotel Star Rating | 3 |