AFFA Boutique Hotel

AFFA Boutique Hotel Reviews

AFFA Boutique Hotel

17 Tràng Thi, Tràng Tiền, Hanoi, VietnamView Hotel Details
AFFA Boutique Hotel
AFFA Boutique HotelAFFA Boutique HotelAFFA Boutique Hotel
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AFFA Boutique Hotel Guest Reviews

3.9/5
Good
33 review
Verified reviews
Location4.3
Amenities3.7
Service4.0
Cleanliness3.8
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All Reviews(33)
Positive reviews(28)
Reviews with photos/video(10)
Great service(9)
Convenient location(8)
Great location(4)
Negative reviews(5)
Lucy.Truong
Standard Room
Stayed in May 2024
Family
4 review
3.0/5
Posted on May 8, 2024
Not recommend for family trip, it is suitable for backpackers or travelers who spending more time on the street instead of staying in. The room is super small (15m2) for 2 people, not too clean and the facilities are quite old. The only plus point is the location is next to Sword Lake with a lot of foods and restaurants around. Otherwise, I still can find better alternatives options around this area so… the experience is pretty uncomfortable. P/s: after complaining about the room, they upgraded me a bigger one. It’s ok but still not too clean. Also I feel someone was touching my personal stuffs in my luggage but I have no evidences to prove… Hence you need to be careful with your belongings when staying here
Response from Property: Dear Lucy Truong,Thank you for taking the time to share your feedback about your stay. I apologize that your experience at AFFA Boutique Hotel did not meet your expectations. Please accept my sincerest apologies. At AFFA Boutique Hotel, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
Hioma
Standard Room
Stayed in Apr 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Apr 2, 2024
The location of the hotel is very good, from here you can easy to go to almost of interest attractions of Ha Noi , either by bike or by walking. The amenities of the Hotel is very good, friendly and honesty people. Best to travel on the weekends, you can walking to Guom Lake Walking Street (The street only open from Friday night to Sunday night), Ta Hien Beer Street, St. Joseph Cathedral,.. Also have a cozy bar nearby, The Old Well Bar. Wish you guys have a good trip at Ha Noi Gia Huy 03/31 - 04/02
Response from Property: Dear Mr. Hiroma, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
Guest User
Standard Room
Stayed in Apr 2024
Couples
1 review
1.7/5
Posted on Apr 24, 2024
Our flight was delayed so we arrived 3 in the morning. Upon entering the room we can see the stain on the quilt cover. We check inside theres a lot hair it's obvious someone used it before so we had to request the front desk to change all the linen. And everytime we come home back in the afternoon our bath amenities are not refilled. Need to request again from the front desk. Anyways, the location is quite near to attractions and old quarter.
Response from Property: Thank you for taking the time to share your feedback about your stay. I apologize that your experience at our hotel did not meet your expectations. Please accept my sincerest apologies. At AFFA BOUTIQUE HOTEL, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
Phirachach
Standard Room
Stayed in Nov 2023
Friends
4 review
5.0/5
Outstanding
Posted on Nov 24, 2023
It a good place and good hotel but in the first day the room is so hot
Response from Property: Dear Valued Guest, Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Anonymous User
Standard Room
Stayed in Oct 2023
Solo travellers
12 review
4.7/5
Amazing
Posted on Nov 26, 2023
in the city center cozy place to rest not far from the lake, bus station, attraction point
Response from Property: Dear Valued Guest, Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at Affa Boutique Hotel, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
Guest User
Standard Room
Stayed in Feb 2024
Friends
1 review
4.2/5
Very Good
Posted on Mar 4, 2024
Good location, very nearer to all tourist locations very quiet, neat and clean. Since we stayed at the end of Feb24 the price was so cheap.
Response from Property: Dear Valued Guest, Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
Teresa
Standard Room
Stayed in Feb 2024
Couples
9 review
2.7/5
Posted on Feb 10, 2024
The hotel is well located. It's not too far from the main old quarter area. The problem with the hotel is that the room was not clean. There were dirty towels on the floor while trash in the trash bins in both the bathroom and the dinning room. It is not acceptable. This was the first day we arrived and that was not a good start. Even though the problem was resolved and we were given a new room, it is super noisy in the morning (on the ground floor, next to the elevator and close to the reception) and we couldn't really sleep.
Response from Property: Thank you for taking the time to share your feedback about your stay. I apologize that your experience at AFFA BOUTIQUE HOTEL did not meet your expectations. Please accept my sincerest apologies. At our hotel, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
Seng
Standard Room
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Good service with friendly
Response from Property: Dear Valued Guest, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
Vairavan
Standard Room
Stayed in Dec 2023
Business travellers
6 review
4.2/5
Very Good
Posted on Jan 29, 2024
Location is centre of Hanoi and very close to lake . No window in rooms and breakfast is good and fresh food . Over all experience is good
Response from Property: Dear Vairavan, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
Anish Mittal
Standard Room
Stayed in Jan 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 23, 2024
It is vey good hotel and it near the all location
Response from Property: Dear Valued Guest, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
Vivian Ooi2
Standard Room
Stayed in Sep 2022
Friends
1 review
4.5/5
Great
Posted on Sep 18, 2022
Hotel is new, everything here is good, only a bit small if compare to others hotel. Overall I give 4 star.
Response from Property: Dear Valued Guest, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
Anonymous User
Superior Twin Room
Stayed in Mar 2024
Friends
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Good...
Response from Property: Dear Valued Guest, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
Anonymous User
Standard Room
Stayed in Feb 2024
Couples
7 review
4.5/5
Great
Posted on Feb 18, 2024
The front of the hotel is a bit small but beautifully designed. The new hotel has breakfast on the 6th floor
Original TextTranslated by Google
Response from Property: Hello Guest, We are pleased to receive your positive review. Very pleased to know that you had a good experience at AFFA Boutique Hotel. Customer satisfaction is always our top priority, and we take great pride in knowing that we have met your expectations. Your sharing is very valuable and it will help us further improve the hotel's services. We look forward to serving you again at AFFA Boutique Hotel in the future. Once again, thank you for choosing us for your vacation.
Xuzhengv
Superior Twin Room
Stayed in Nov 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Although the room is not big, the breakfast service is very good. The hotel front desk service is also good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
หจก.ซีเจระยอง
Bed in 1-6-Bed Dormitory Room
Stayed in Mar 2024
Solo travellers
4 review
4.0/5
Very Good
Posted on Apr 1, 2024
Very good, comfortable bed, big bed, in a tourist area with a lot of people, the counter staff took very good care of me.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at Affa Boutique Hotel, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.