Hanoi Huyen Thach That Hotels

房間很大，衞生比較差，環境優美，就是需要，溝通比較困難😓我們請前台幫忙叫出租車，明明看到我們有較多的行李和四個人，幫我們叫了一輛五座的車，根本裝不下。

I was planning a trip to Hanoi when Trip.com's homepage recommended a special deal for this hotel. I booked it without much prior research, and it turned out to be a wonderful surprise! Firstly, the decor is absolutely exquisite. The building itself is a French colonial villa, resembling a historic site, with a distinct Southeast Asian flair. The Samsung TV offered excellent picture quality. I booked a windowless room, which was spotlessly clean. While such rooms often tend to be damp, this hotel had absolutely no issues with humidity whatsoever. Secondly, the staff, both at the front desk and in the restaurant, were incredibly friendly and spoke excellent English. The restaurant even had Chinese-speaking staff. They were also very enthusiastic and helpful in resolving any issues. For instance, we arrived early, and luckily, there was an available room, so they allowed us to check in ahead of time. When we initially had trouble using the hot water faucet, they promptly arranged for a technician to assist. The rooftop bar offered excellent views, and the prices were quite reasonable. Breakfast was delicious, with a special menu offered daily. Most importantly, the location is superb. It's right by Hoan Kiem Lake, very close to the Old Quarter and its 36 Streets. Next door is a popular beef noodle spot, and just a short walk away are the iconic Uniqlo store housed in a colonial building and Hanoi Cathedral.

The location is great! The lake and the old town are about 3-5 minutes away, there is a convenience store right in front of the hotel, and there is a Miyake supermarket, cafes, and restaurants near the hotel. All the staff are very kind. There is a smoking area in front of the hotel entrance. I stayed with a friend for two nights. Disadvantages I chose this hotel because it was listed as [Newly built in 2023] on Trip.com, the photos were beautiful, and it had an elevator. However, will it be renovated in 2023? I wonder... The wallpaper looks hand-painted. The building and facilities look old no matter how you look at it. The room has a handmade ventilation fan and it is cold. It's common in Vietnam, but in old facilities, the toilet pipes smell a little... And there is no elevator to the room! ! ! ! The staff carried my luggage up to the third floor, but it was difficult to take the carry-on down when I checked out. I was able to take a Grab taxi from the airport, but it seems that the name was changed when it was renovated, so if I copy the address on Trip.com, I will arrive at a different location. It's close, though. On Google, there is a [Walking Something Hotel? 】 to get the address. There is a new hotel called 【MARO Hotel】 next to it, so it's probably best to use that address to find the hotel. I thought it was a new hotel when I got out of the taxi, so I went to that hotel first, and it was clean and the staff were very new. And when I tried to call for Grab when I was leaving, it wasn't in a location where I could call for it, so I had to push my carrier right and walk about 300 meters to the left and come out onto a road full of big motorbikes, so it was quite a struggle on the way back... It was a good location for sightseeing, though.

Location is good, convenient to 36 Ancient Street and Hoan Kiem Lake Scenic Area

The best thing about this hotel were the staff who were brilliant. Excellent English speaking and really helpful. There are two buildings and we were in the ‘second’ one. Only a few steps to the other hotel for breakfast in the morning. Breakfast had the normal offerings and was good. Our room was top floor with a good sized balcony. Biggest problem was that the room was small and there was no space to leave cases out or unpack. It was clean and service d daily. Lift was slow but got there - a walk up from the 6th to 7th floor

Good location, there are many choices for eating and coffee shops nearby, very good shopping, staying on the seventh floor of the top floor when checking in, so it is very quiet, the equipment is very new, the air conditioner is very cold, sleep well all night, the counter waiter is very good, the waitress on duty in the afternoon is very responsible for dealing with the problems I encountered, I will stay again next time I come to Hanoi and recommend it to travelers who want to stay near Hoanjian Lake.

The hotel is conveniently located at the Hanoi old quarter, which is central and walkable to all the heavy attractions. I was there over the Christmas weekend and there was road closure in the evening. Hence I got to alight from the car at another street and walk to the hotel. The hotel staff were polite and extremely helpful. They helped to carry my luggage up the stairs to my room at level 3 and also onto the transport when I checked out. Breakfast was ala carte and they were all delicious. Staff were kind to pack breakfast for us when we had to check out early the following day.

Good experience! Good price, staff is very friendly and helpful. Especially Pepper helps us a lot