Homeinn Plus（Harbin Central Street Sophia Cathedral） Reviews

Best Hotel in Harbin. You get more than What you pay for. Excellent quality stay Service and comfort. They ALSo have free coffee next to THe Reception and free laundry dryer at THe basement. And free detergent too. Receptionist were always friendly and willing to Assist you.

location is extremely good for shopping. accessible and very good distant from airport considering all the shops are mostly around here. but the service from the front desk is questionable and there is nothing homely about coming here. this is not important but it is just a bonus if the hotel seriously focus on giving customers the feeling of coming home. when ask questions, they mostly dont really know how to assist you but just bluntly tell you to search online. ask for transfer ride to airport, they ask us to call the tour company next to their lobby to ask ourselves. ask for late checkout, they said it is not their usual practise and make it seem difficult. at the end, i just check out by 12. if i do come here, i believe for the price, we can find some hotel with much better handson service to give customer the service experience we are looking for in terms of hospitality.

We had a wonderful stay at Homeinn Plus! The property has been newly renovated, and the location is fantastic—Sophia Cathedral is right across the street, with easy access to 道理菜市场 and just a short walking distance to 中央大街 and 红砖早市. There’s also a small refreshment bar for guests near the front desk. The staff at the front desk are incredibly friendly, and I really appreciated their help with holding my online parcels. The room was spotlessly clean, and I was impressed by the smart speaker小度 (though it only responds in Mandarin). Highly recommended!

We booked two family rooms at this hotel and had a mixed experience during our stay. On the positive side, the front desk staff were very friendly and accommodating. The rooms were clean and well-maintained, and the hotel’s location is excellent, being close to the main attractions. Additionally, we had couriered some parcels to the hotel before our arrival, and the staff were very helpful in receiving and assisting us when we couldn’t initially locate them. However, our stay was marred by a power shutdown from 11:30 PM to 4 AM on the first night. While there was an announcement posted near the lift, we unfortunately missed it and were not notified directly by the front desk or any staff. This lack of communication caused significant inconvenience during our first night. Overall, the hotel has potential, but better communication with guests about such issues would greatly improve the experience.

New, clean, and comfortable. The toilet seat is heated. Free tea, coffee, and snacks. Free luggage storage for several days. I’ll definitely stay here again!

Pleasant experience - the location is great, close to main attractions. Clean rooms, comfortable beds, and friendly staff.

Centrally located, close to the church and walking distance to the central market. Clean and reasonable price.

Good Location,  can walk to Sophia church 2min , ZhongYang street 5min

Excellent Clean , helpfulness + receptionist. Yummy breakfast . Within 13 days trip in Heirongjiang we already come back and stay more then 3 times . Fantastic hospitality,  🥰 thumbs up 👍🏻 to this hotel

Love the location and the staff! Very helpful! The coffee is great there

Really impressive! Wasn't expect too much, in fact everything was above and beyond our expectation. Free laundry service (even though we haven't Use it), location near all hot spot and right beside sophia church like about 50 steps. Wonderful experience and highly recommend👍🏻👍🏻👍🏻

It’s awesome and new hotel! We are recommended!

The location is super good, with Hagia Sophia behind it and Daoli Market opposite, and it only takes 7 minutes to walk to Central Avenue. The attitude of every staff is very good and the hotel decoration is also very good. but! The hygiene level really needs to be improved... Actually, the first impression was very good. Everything looked very neat after entering the room. The toilet and wash basin were very clean. However, when I came back from shopping and wanted to record a room tour, I found some leftover fruit peels near the heater on the wall. I immediately called the front desk, and they said that the cleaning staff had gone off duty. I didn't care, maybe it was just a small spot that the cleaning staff wouldn't notice, so I asked the front desk staff to ask the cleaning staff to clean this spot tomorrow, and the front desk staff agreed. After I put the phone down, I turned around and kicked a pair of disposable chopsticks that had obviously been used. I felt so disgusted. I called the front desk again and they said they could change rooms, but since my family was next door and it was already midnight and I was very tired, I decided not to change rooms. The next morning, I went to the morning market with my family. When I went downstairs, I passed by the front desk and notified the room situation again and requested deep cleaning of the room. It was also clearly stated that there was fruit peel on the wall heater. After I came back, the chopsticks had been cleaned because they had been kicked to an obvious position, but the fruit peel still insisted on its position 🫠I requested cleaning again the next day, but the fruit peel was still on the heater after I came back...until my dad got the fruit peel off, the cleaning staff cleaned it up the next day...I really want to ask, my request is really just a good cleaning🫠The fruit peel was dry, and it can be seen that it is a "long-term guest"...The point is that I told the front desk 3 times and it was not cleaned, may I ask? ? ? Overall, I like this hotel, but it is not very detailed. I hope the hotel can pay attention to this point.

The room is very nice, not only big but also very quiet. The front desk is very welcoming. Next to it is Sofia New 100, there is also a cinema, and there is also Daoli Vegetable Market, which has a lot of delicious food. I went to the nearby Central Street for a stroll when I had nothing to do in the evening. It's really nice