Shangyayiju hotel (Harbin Central Avenue Store)

This room is extremely tidy, every corner is spotlessly clean, making people feel comfortable as soon as they enter. Moreover, the service here is also excellent. The staff are friendly, always smiling, and are attentive and considerate to the needs of guests. Whether asking for information or requesting help, they respond quickly and make people feel at home. Such accommodation experience undoubtedly adds a lot of warmth and convenience to the entire journey.

I have never stayed in such a bad hotel. There were socks worn by others in the drawer. On the day of check-in, the male front desk gave us our room card. After entering, there were other people's luggage. After that, they coordinated and gave me a leaking family room. Afterwards, the curtains of the standard room we were given were. There was no privacy at all. The air conditioner kept ringing at 12 o'clock in the evening. We couldn't rest, so we went down to the front desk. While playing games, the front desk said they would come and see us later. I waited for a while and there was no sign of leaving, so I said we should go. We also needed a rest, but after we went up, he was still playing games and talking to us, as if he didn't care at all. The next day we came back from our trip, thinking we could go back smoothly, but we were informed that we had to go to the front desk to swipe our card. So why did we stay for two nights? My card is for one night. Why was the room given to me at the beginning so that others could enter by swiping their own card? Is there any training at the front desk? There is no hope of helping others even with basic service awareness. The room is humid and the air conditioner is noisy. There is no elevator and the sound insulation is very poor.

There is no requirement for the room you choose, after all, the price is proportional to the room. Didn't like the attitude of the hotel