Home Inn NEO (Harbin Second Hospital Harbin Pharmaceutical Sixth Factory)

Facilities: The front door is relatively old, but the internal facilities of the room are not old and are quite satisfactory. Hygiene: The sanitary conditions are good, and the house is cleaned frequently and cleanly. Environment: The surrounding environment is relatively good, with convenience stores, restaurants and subway stations nearby, within walking distance.

The room is generally good. Although the space is a bit small, it is quite comfortable. There will be some smell in the room. I hope the windows can be opened for ventilation after cleaning up the room.

The service is very good, there is music in the lobby, it is close to the subway station, the air is aromatic, and there is a robot delivering food in the building. Facilities: Complete facilities and many hangers Hygiene: Hygienic and clean Environment: good environment Service: good service

I booked this hotel when I came to Harbin for the engineering exam. It is very close to the subway station. It only takes 5 minutes to walk from the subway entrance. The room is clean and tidy, and it is very comfortable to sleep. The service staff is also friendly.

I have stayed at Home Inn so many times, and this time I had a bad experience. I didn’t want to give a bad review, but after thinking about it, I still feel it’s not good. The attitude and service of the front desk staff were very good, but there were still many problems that made us feel inconvenienced: 1. There are no paper towels or tea bags in the room. I've stayed in so many hotels and I've never seen one that doesn't provide toilet paper. After telling the front desk, they only said that they can provide two more rolls of roll paper in the bathroom... I'm sorry because we don't like to use roll paper to wipe our mouths; the same goes for tea bags. After arriving in the room, the tea tray was empty, with no tea cups, no tea bags, and no coffee bags. There were only two bottles of mineral water and two paper cups... I asked the aunt who cleaned the corridor, and she reluctantly said that tea bags are OK. I gave two, but there were none the next day... 2. Cleaning: After we stayed one night, when we went out the next morning, the aunt who was cleaning the corridor asked us: "Are you still extending your stay? If you extend your stay, there will be no cleaning." At that time, we were speechless. Isn’t hygiene something you should do every day? ? If you extend your stay, you won’t be cleaned? ? ? Where is the rule? In order to avoid this situation, we decisively put up the cleaning sign. Then when we came back at night, the quilt was folded neatly. When we opened the pillow, there were hairs underneath... 3. Elevator problem: There is nothing to say about this, it is just crowded. I can understand that this hotel has been around for many years, but is it too little to have only one small elevator on the 8th floor? It is very crowded every time, plus the small robots delivering food and hotel staff, sometimes even one trip Can't go up. 4. The walls of the room, especially the TV background wall, are very dirty. The curtains are also open and the wall next to the window is also dirty. Hygiene really needs to be improved.