Comfort Inn Herndon-Reston Reviews

Check-in was fast and smooth. The room and everywhere else was clean, well taken care of. The service was great, I had breakfast which was nice.

Service very good

印度人管理，Check in速度太慢，房間有蟲子，被咬出血，衞生設施一般。性價比差。

The smell of air "freshener" in the hallways and especially in my room was overpowering! Horrible. I had a headache my entire stay. I couldn't air out the room as the windows don't open. The staff is great, and I'm disappointed I can't stay there again.

There was someone else's hair on the sheets, and so much static electricity in the bed that every time I moved, I was shocked. The property is in need of upgrade. The staff was nice, intake was "OK". Typical services like water pressure and WiFi were acceptable.

I visited multiple times over a period of 2 months or so my review maybe different than most. Pros: The staff are really nice and helpful. The location is good and is only 10 minutes from the airport and is along the bus route. You could take the metro from the airport to Reston Town Center and from there take a bus (950)that drops you in front of the hotel. The neighboring building has a 711 and papa johns along with a halal restaurant Knossos nearby. There is a (limited) selection free breakfast from 7 to 10am, but beats nothing.If thats not for you, there is a bagel place that is 10 minute walk away. The facility does have a small laundry room with a washer and dryer if you really need one. The cons: Most rooms are clean. However, some blankets with holes in them (why re-use ?) . During one of my stays i was in a room that had what appeared to be mold on the shower curtain ( not the tub). Again, why not just dispose of it. Also, While the towels are clean, I have received several with stains. Again, why not just throw away. Internet: while available, it is really slow. I remember days when most hotels had fast internet. Overall a mostly postive place to stay .

Great little hotel, clean and quiet! Nice neighborhood too, an Outback Steakhouse, Safeway and gas station within a 3- mile radius. Would definitely stay there again. Staff was super friendly and there was a decent breakfast bar as well.

This hotel was understaffed and the maintenance was sub par. When they finally found a room it was fine but it took them three tries. The staff was veryn polite and helpful but there just werent enough to take care of all the problems. Too many things just didn't work.

Very badly lit parking area / personnel very courteous.. breakfast decent. However bed sheets were disgusting

The place needs renovation. There was some sort of smell in the elevators and the corridors but the room was ok. Breakfast is basic but acceptable.

The front desk staff was not friendly, the grounds are awful it says it’s pet friendly but no poop bags, our room bathroom light was out damage to the wall . Breakfast was awful no eggs limited selections , needs major upgrades. Felt unsafe , answered no NBC TV. Great location to everything but that’s it

We stayed 4 days without anyone entering our room. For us, that was OK. I suspect that others might appreciate a little more service.

Be careful of occupying a room on the third floor, facing the front of the hotel. Powerful lights are aimed at the building, and the bright lights are difficult to keep out of your room at night, even with blackout shades.

The stay was incident free but the management could do a bit more to keep the property clean.