Guest User
May 24, 2024
・There are big problems with the operation and reservation system. I did not receive the necessary information and emails for check-in that should have arrived. There was no front desk, and I was stranded outside the building because I did not know the PIN code for the auto-lock at the entrance to the building. Fortunately, I was able to call the trip.com support center and everything was fine, but I would like them to understand that this is a big problem. Smart check-in is convenient, but I would like them to understand that it is a big problem.
・The room was very clean and had a feeling of cleanliness. Of course, it was a family type, so it was too much for one person, but it was still a comfortable size.
・Be careful as there are no pajamas in the amenities. Also, there may be stray cats in the area, because I could hear their loud meowing in the middle of the night, which disturbed my sleep. I don't think I'm a sensitive person, but it still bothers me, so I think it would be difficult for sensitive people.
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