Guest User
March 1, 2024
We had the best experience in Mai Chau Lodge! Where do I start? It was my boyfriend birthday so I booked this resort as surprise but I didn’t expect was so big and so high quality. The check in was amazing with warm towels and cinnamon tea. Good explanation of the facilities. Library, piano, free kayak on the lake, sauna, pool ! The dorm we booked was huge and right in front of the lake. The room was so complete, nothing missed (water, fruits etc) and so comfortable. Cleaning was top and all staff was kind to you and good English as well. The bathroom right next to the dorm, but good one! The best hot shower in a rural area. Garden, lake, lots of space for open air activities. The restaurant has vast variety of food and price, for all tastes. Breakfast really big. Moreover, the kindness of the manager and all the staff was the real treat we got. I asked for 2 carbonaras and a tiramisu. The staff SO PROFESSIONAL, cooked for me the carabonaras (and was great!). The staff helped me to find tiramisu, after a while they said no, but was ok, I understand, we are in Vietnam! At 17 they came to my dorm and told me we find a tiramisu for you (part of the surprise for my boyfriend). They always checked if we were ok and couldn’t ask more. Staff always smiling and available! Last thing, check out was on Sunday, so fully booked buses for Hanoi. They were able to find for me a local bus (a limousine) pick up at the hotel; in less than 5 minutes and cheaper! The location is perfect, they have a cave right i front of the hotel and security will help you with everything (never felt to safe here). They helped me with scooter. What can I say? Thanks for the special treatment you made our 30 years old birthday special. Recommended to everybody going to Mai Chau. 100%!!