The Royal Pacific Hotel and Towers

The Royal Pacific Hotel and Towers Reviews

The Royal Pacific Hotel and Towers

No.33 Canton Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
The Royal Pacific Hotel and Towers
The Royal Pacific Hotel and TowersThe Royal Pacific Hotel and TowersThe Royal Pacific Hotel and Towers
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Guest Reviews of The Royal Pacific Hotel and Towers

8.8/10
Very Good
8754 review
Verified reviews
Location9.0
Amenities8.6
Service8.8
Cleanliness9.0
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All reviews(8754)
Positive reviews(8232)
Reviews with photos/video(1635)
Easy to get around(1142)
Convenient for shopping(534)
Nice sea view(407)
Close to train station(246)
Perfect for business trips(171)
Friendly front desk staff(140)
Stayed multiple times(124)
Negative reviews(522)
Anonymous User
Pacific Grand Room
Stayed in Jul 2025
Couple
1 review
4.5/10
Posted on Sep 2, 2025
It’s a bit far walk to subway station, around 12 mins. The bed isn’t very comfortable, pillow flat. It’s an ok stay, everything a bit worn and dated in the room. It’s close to a lot of luxury brands like Hermes and thing if that’s your thing and also close to the west Kowloon station to go mainland but no easy access so you will to call an uber
Response from Property: Dear Guest,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We are sorry to hear that the in-room conditions were not up to your expectations. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiDirector of Front Office
SUMIAH Omar
Park View Room
Stayed in Jul 2025
Solo traveller
4 review
6.5/10
Posted on Sep 3, 2025
Isn’t bad The room size is good The bathroom, I didn’t like it Rest of things were ok The view was nice and the location
Response from Property: Dear SUMIAH Omar,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiDirector of Front Office
Yew Guan Gwee Lawrence
Premier Room
Stayed in Jul 2025
Solo traveller
2 review
9.0/10
Great
Posted on Aug 23, 2025
A Highly recommended hotel For Travel by by Ferry Boat to Zhuhai/Macau or quick connection to Kowloon Station by Taxi at the Basement ＞＞＞ then taking an Express Train to Airport.
Response from Property: Dear Yew Guan Gwee Lawrence ,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Johnny WJ
Deluxe Harbour View Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 22, 2025
Incredibly friendly staff, great amenities, room just as advertised and overall a very pleasant stay.
Response from Property: Dear Johnny WJ,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Guest User
Premier Room
Stayed in May 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jun 14, 2025
Continued to stay in the hotel because it's so much convenient to go anywhere and the room is so clean and spacious in Hong Kong Stayed in this hotel for 11 nights already
Response from Property: Dear Guest ,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Guest User
Premier Room
Stayed in May 2025
Family
6 review
9.0/10
Great
Posted on Jun 12, 2025
This hotel is perfectly situated in a prime location near to railway lines, making it easy to explore all the best attractions. From the moment I arrived, the staff were welcoming and helpful. The rooms were well-maintained and clean, and the staff Leo was extremely helpful to arrange early check-in even though it was a busy time. Would recommend this hotel for anyone looking for a great stay in the heart of the city."
Response from Property: Dear Guest,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
NITIN
Premier Room
Stayed in Jun 2025
Business traveller
1 review
8.5/10
Very Good
Posted on Aug 2, 2025
Always Really love to stay here. Wonderful place. 😁😁😁
Response from Property: Dear NITIN,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Elizabeth Yong
Premier Room
Stayed in Apr 2025
Couple
6 review
8.5/10
Very Good
Posted on May 25, 2025
Location is good. Near star ferry so it's convenient. Walk to TST station about 5mins. Room is clean and good hot water pressure. Staff are all friendly and helpful. Will stay again.
Response from Property: Dear Elizabeth Yong,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Wak1992
Park View Room
Stayed in Apr 2025
Family
16 review
9.0/10
Great
Posted on Jul 13, 2025
The room had everything you needed for the stay. A lot of good food and drinks 🍹 will definitely recommend this place
Response from Property: Dear Wak1992,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Mike@0911
Premier Room
Stayed in Apr 2025
Business traveller
81 review
10/10
Outstanding
Posted on Jun 11, 2025
This hotel value for money and very convenient for location. Rooms are so tinny this is one reason I don’t like it
Response from Property: Dear Mike@0911,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiDirector of Front Office
Ai Li Ling
Premier Room
Stayed in May 2025
Travelling with friends
3 review
9.5/10
Amazing
Posted on Jun 5, 2025
Location is central and many shoppings area. I got good view from my room
Response from Property: Dear AI Li Ling,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiDirector of Front Office
Arkadiusz Ireneusz
Premier Room
Stayed in Mar 2025
Business traveller
1 review
10/10
Outstanding
Posted on Apr 21, 2025
Perfect and very kind service - especially Claire at the front desk . Perfect location Silent and very clean room with side view to bay Very comfortable bed Big and tasty breakfast buffet big choice with view to pier site
Response from Property: Dear A‍r‍k‍a‍d‍i‍u‍s‍z‍ ‍I‍r‍e‍n‍e‍,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Haidi
Pacific Grand Room
Stayed in Mar 2025
Other
2 review
10/10
Outstanding
Posted on Apr 6, 2025
Very pleasant experience, walkable distance from various MTR lines and good connectivity with the buses as well.
Response from Property: Dear H‍a‍i‍d‍i,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Duge
Pacific Grand Room
Stayed in Mar 2025
Business traveller
11 review
8.5/10
Very Good
Posted on Apr 4, 2025
Stayed here 15 years ago n it's been largely the same. Excellent location and room size was huge. Only downside was i was having a nap in the afternoon when a housekeeper knocked very loudly abielt rudely on the door asking if i wanted the room cleaned. All these while my Do Not Disturb button was on ! I would still highly recommend this hotel considering it is abit dated but the price at USD 130 per night is reasonable.
Response from Property: Dear Duge,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We are sorry to hear that the housekeeping service was not up to your expectations. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiFront Office Manager
Kris Z
Premier Room
Stayed in Feb 2025
Family
24 review
8.0/10
Very Good
Posted on Apr 9, 2025
All the things are perfect here just except the service, if you expect sth like warm welcome you’ll not get it, they just doing business, so cool.
Response from Property: Dear Kriz Z,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Ctrip community. We are sorry to hear that the hotel service was not up to your expectations. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiFront Office Manager