Holiday Inn London - Gatwick Airport Reviews
Holiday Inn London - Gatwick Airport
Povey Cross Rd, Horley, United KingdomView Hotel Details
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Holiday Inn London - Gatwick Airport Guest Reviews
4.2/5
Very Good
43 review
Verified reviewsLocation4.2
Amenities4.1
Service4.2
Cleanliness4.4
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All Reviews(43)
Positive reviews(39)
Reviews with photos/video(10)
Awesome stay(15)
Close to airport(11)
Great service(10)
Easy to get around(9)
Convenient location(9)
Clean and tidy(7)
Offers pick-up/drop-offs(5)
Negative reviews(4)
AAA8
Twin Room
Stayed in ส.ค. 2023
Family
2 review
Very Good
Posted on 5 ก.ย. 2023
the location is good, if take the shuttle bus to the airport ,it just about 20mins, and £4.5 per person, and if you take taxi to the airport, that's about £12. We also took the local bus to get there, and it cost £2 per person, but it need more walking. And the breakfast is not so bad. they provide coffee, milk ,yogurts, egg, some fresh bread and fruits. I think it's quite good in UK. Because if you buy similar food outside, that would cost you more.
Response from Property: Dear Guest, Thank you for a great review, We appreciate your honest and constructive feedback, We look forward to welcome you.Kind Regards,Holiday Inn London Gatwick Team
Guest User
Twin Room
Stayed in มี.ค. 2024
Family
1 review
Great
Posted on 11 มี.ค. 2024
Was there for transit stay only. Short overnight stay only.
Response from Property: Dear Guest, Thank you for your feedback. We appreciate your time to leave your comments for us. Looking forward to welcoming you back soon. Kindest Regards
GingerNutz
Standard Queen Room With Sofa Bed
Stayed in ต.ค. 2023
Couples
4 review
Very Good
Posted on 12 ต.ค. 2023
Close to Gatwick Airport and easily reached via the hotel hopper bus. Typical Holiday Inn room, clean, comfortable and quiet. Decent breakfast available from 6am.
Response from Property: Dear Guest, Thanks you for your review. We appreciate your time to leave us your feedback. Kindest regards
Doctor JB
Twin Room
Stayed in มี.ค. 2024
Family
6 review
Outstanding
Posted on 20 มี.ค. 2024
amazing stay! very convenient location
Response from Property: Dear Guest,Thank you for your feedback. We appreciate your time to leave your comments for us. Kindest Regards Reception Team
SCHT
Double Room
Stayed in มิ.ย. 2023
Couples
10 review
Very Good
Posted on 5 มิ.ย. 2023
Good location with shuttle bus to access to Gatwick airport (though you have to pay for the tickets)
Response from Property: Thank you for your lovely review! We look forward to seeing you again soon.
Guest User
Double Room
Stayed in พ.ย. 2022
Business travellers
6 review
Very Good
Posted on 22 พ.ย. 2022
The location is good. The shuttle bus drive directly to the door of the hotel. Nice breakfast
Response from Property: Thank you!
Richard
Twin Room
Stayed in ม.ค. 2023
Business travellers
13 review
Outstanding
Posted on 31 ม.ค. 2023
Another stay at another Holiday Inn, no disappointment here. The room was spotless, and the service was excellent. This is why I continue to seek out Holiday Inn Hotels when I travel. I am now in Dublin and am enjoying the same great service. The food was great by the way in the restaurant, varied menu for a late-night dinner and close to the Gatwick Airport for a quick connection to my morning flight.
Response from Property: Thank you Richard. See you again soon.
Guest User
Twin Room
Stayed in ก.ค. 2022
Friends
8 review
Posted on 29 ก.ค. 2022
Very disappointed !No shower gel and shampoo in bathroom !
Lily
Standard King Room
Stayed in ก.พ. 2023
Business travellers
1 review
Outstanding
Posted on 16 มี.ค. 2023
Very nice location
Response from Property: Thank you. See you again soon
Guest User
Standard King Room
Stayed in มี.ค. 2024
Couples
14 review
Great
Posted on 7 เม.ย. 2024
You need to take a shuttle from Gatwick Airport, round trip fare is 8 pounds per person. The economy hotel is decent. If you arrive early, you can't check in, but you can store your luggage.
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Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - GATWICK AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn
EnyaWilling
Standard Queen Room With Sofa Bed
Stayed in มี.ค. 2024
Family
19 review
Posted on 28 มี.ค. 2024
The hotel was renovated in 2023 and has very average facilities. After all, it is an express hotel. The service staff are pretty good in all aspects. There are three courses for dinner for 29 pounds. The portion is large, but the taste is average. Breakfast was mediocre.
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6/8
Response from Property: Dear Guest,Thank you for your feedback. We appreciate your time to leave your comments for us. Kindest Regards Reception Team
Haohanxingchenzhifu
Standard Queen Room With Sofa Bed
Stayed in มี.ค. 2024
Business travellers
3 review
Great
Posted on 12 มี.ค. 2024
What a standard hotel chain looks like
From the North Terminal, you need to get on the bus at bus stop No. 8
Return ticket from airport to hotel eight pounds
The bus hotel departure time is in the picture
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your feedback. We appreciate your time to leave your comments for us. Looking forward to welcoming you back soon. Kindest Regards
baitair
Twin Room
Stayed in พ.ค. 2024
Family
36 review
Very Good
Posted on 12 พ.ค. 2024
The service is very good! We were in London for a transfer and arrived at the hotel early in the morning. We took our family on a one-day tour of the London Special Forces and our family was very satisfied
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - GATWICK AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn
Anonymous User
Standard Queen Room With Single Sofa Bed
Stayed in ธ.ค. 2023
Friends
36 review
Outstanding
Posted on 5 ก.พ. 2024
Environment: Comfortable
Hygiene: clean
full facilities
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback. We appreciate your time to leave your comments for us. Looking forward to welcoming you back soon. Kindest Regards
Anonymous User
Twin Room
Stayed in มี.ค. 2024
Solo travellers
12 review
Outstanding
Posted on 30 มี.ค. 2024
The biggest advantage is that you can walk directly from the airport, without having to wait for the shuttle bus or pay for the shuttle bus. It is convenient and safe for passengers arriving late or leaving early.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback. We appreciate your time to leave your comments for us. Kindest Regards Reception Team
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