The group-buy deal offered great value for money. The environment was nice and quiet, which, on the flip side, meant the location was quite remote. There were no shops or restaurants nearby, and it took over ten minutes to drive to the nearest town. This hotel is really only suitable for those traveling by car and planning to stay put.
Which brings me to the main issue: if guests are expected to stay within the hotel, the entertainment facilities should be top-notch, and there's a lot of room for improvement here. For starters, many of the machines in the 3rd-floor fitness center were broken. The kids' play area was tiny and offered nothing engaging to do; it felt like a half-hearted effort. We took our child there, walked around once, and ended up going back to the room to sleep and watch TV.
The hotel staff seemed understaffed and, for a resort hotel, lacked enthusiasm and interaction.
Finally, regarding the hot spring center: the outdoor pool was dirty, the hot spring pools were cold, and the wave pool had tiny waves. If it weren't for the complimentary tickets with our stay, it wouldn't have been worth visiting at all.
Our stay was absolutely wonderful! Before we even arrived, the front desk associate, Ms. Xue, proactively reached out to us to ask about our arrival time. She pre-arranged our room, turned on the air conditioning in advance, and even placed the baby's amenities in the room for us. Throughout our stay, whenever I had a question, she was quick to help me resolve it. She was truly amazing! We will definitely be coming back to this hotel.
Ms. Qian at the front desk was incredibly friendly and gave us a complimentary upgrade to a deluxe twin room. The room itself was exceptionally spacious and fully equipped, featuring a large bathtub that could be filled with hot spring water for a relaxing soak. Welcome fruits were a nice touch. There's also an indoor swimming pool in the building opposite; just remember to bring your own swimwear, goggles, and cap. It's open until 9 PM. Furthermore, the breakfast spread was extensive, offering a wide variety of delicious options, and was served until 9:30 AM.
The only downside was a strong smell of cigarette smoke in the large room when we first entered, likely from a previous guest. We had to open the windows and turn on the exhaust fan, and it still took most of the day for the smell to somewhat dissipate. I hope housekeeping can thoroughly ventilate rooms if they detect any smoke, as second-hand smoke is really unpleasant.