Yilan Hot Springs Hotels

This hotel, Yamagata Kaku, boasts an excellent location, very close to the train station, making it super convenient whether you're traveling by public transport or driving. Parking was also a breeze. The room itself was spacious and comfortable, making you feel relaxed the moment you step in. The on-site hot spring facilities are top-notch; soaking there was incredibly therapeutic and completely washed away my travel fatigue. The yukata provided was soft and comfortable to wear, showing great attention to detail. A nice bonus was being able to take the slippers home, which was a thoughtful touch. Overall, I had a very satisfying stay and would definitely consider returning to this excellent hotel.

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

From the moment I took the shuttle from the train station to checking in at the lobby, I could feel the genuine warmth of the staff's welcome. Both the room and the common areas were satisfyingly clean. The Japanese-style family room featured tatami mats with futons laid out according to the number of guests. The room also had a large private hot spring tub, though the drainage in the shower area was a bit slow. The hotel has plenty of facilities. The 3rd floor is mainly for children's play, and the fitness room is also here, but the equipment is limited and a bit dated. The 5th floor features an outdoor swimming pool, spa, and indoor hot spring area with many different pools (each with unique scents and benefits). There are two steam rooms and two saunas, separated for men and women, and the space is not only spacious but also well-ventilated (not enclosed). The top floor houses the open-air 'naked' onsen, which has a serene atmosphere. Breakfast offered a wide variety, including many local specialties like cherry duck, gaozha (fried starch cake), duck gizzard, Sanxing scallion pancakes, and even white shrimp, small scallops, Haagen-Dazs ice cream, and Starbucks coffee (you can take a cup to go after your meal). The food was delicious. I will definitely visit again.

Awesome hot spring hotel with spectacular view at rooftop pool, movie night and hot spring. Breakfast buffet and spacious room and in room amenities. Highly recommended and definitely will stay there again. Dinner at hotel restaurant because it’s raining, tasty and great service but feel a bit rush with 100 minutes time limit.

The bathtub in the room was large, and the water was clean and warm, making for a very comfortable soak. The room size was adequate. The hotel's breakfast was just average, mostly boiled vegetables and cold dishes. Meat-eaters might not find it satisfying. The room thoughtfully provided two bottles of water, the bed firmness was just right, and the soundproofing was excellent, leading to a great night's sleep.

Close to Jiaoxi train station and there are many restaurants nearby. The room was clean, the fridge was especially cold, and the service was excellent. The bed was very comfortable. We were celebrating a birthday, but it takes about 3-5 minutes to walk to buy anything.

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

Stayed in a Deluxe Double room. Check in was easy and the location is close to the train station, about a 7-min walk. The bed was really comfortable, not too soft as a few reviews suggested. The tub was clean and spacious for two, and the hot spring was super relaxing. There was noise from the next room but the front desk immediately sorted it out. Checked out by 12, so plenty of time. Highly recommended. 👍

First of all, this is a very old hotel that has seen truly better days. While maintained well, it has retained it's original furnishings and decor from the 1980s and 1990s. Staying here reminded me of my childhood travelling with my family in the 80s. The actual room does not look anything like the ones shown on the website. The hard floors mean you should wear their slippers or bring your own room slippers. The hot spring water advertised is just hot spring water pipes that go into your bathtub. There is a step that emulates hot spa step in the bathtub. The breakfast was good with nice braised meat and eggs that you can put over your rice or porridge. There's also hot soy milk. But no hot tea, only coffee. The staff look tired but hard working. There was a grumpy older lady receiptionist when we checked in and she was pretty rough in the check in process. E.g. ”if you don't put a number here, and you leave things in the hotel, we'll just throw them away! Just to tell you first.” Room was quite small or cosy, depending on your perspective. The only thing new was the air-conditioner. The TV set had all the settings for channels but none worked. Internet wifi was not quite working too.

The sodium bicarbonate beauty hot spring and bath crystal salt experience were quite good. In the afternoon, there are small refreshments available in the lobby. The breakfast at 1F Ming Chu Buffet (6:30 AM - 12:30 PM) can easily be enjoyed as a brunch. The R floor rooftop Sky Bar offers 360-degree panoramic views. The downside of the accommodation is its proximity to the railway; lower floors or specific room types may easily hear the operational sounds of passing trains. It's recommended to request a higher floor when booking and try to avoid consecutive holidays to ensure the most comfortable vacation experience!