Yilan Hot Springs Hotels

This hotel, Yamagata Kaku, boasts an excellent location, very close to the train station, making it super convenient whether you're traveling by public transport or driving. Parking was also a breeze. The room itself was spacious and comfortable, making you feel relaxed the moment you step in. The on-site hot spring facilities are top-notch; soaking there was incredibly therapeutic and completely washed away my travel fatigue. The yukata provided was soft and comfortable to wear, showing great attention to detail. A nice bonus was being able to take the slippers home, which was a thoughtful touch. Overall, I had a very satisfying stay and would definitely consider returning to this excellent hotel.

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

The bathtub in the room was large, and the water was clean and warm, making for a very comfortable soak. The room size was adequate. The hotel's breakfast was just average, mostly boiled vegetables and cold dishes. Meat-eaters might not find it satisfying. The room thoughtfully provided two bottles of water, the bed firmness was just right, and the soundproofing was excellent, leading to a great night's sleep.

Close to Jiaoxi train station and there are many restaurants nearby. The room was clean, the fridge was especially cold, and the service was excellent. The bed was very comfortable. We were celebrating a birthday, but it takes about 3-5 minutes to walk to buy anything.

Very pleasant experience stay. The customer service was excellent, from the time we walk in with the staff open the door for us to the time we check out. The front desk staff Louis was very helpful and polite. Amenities in the room, hot spring to the spa are provided everything we needed including the dryer for the swimsuit. Private hot springs tub was Great for us who walk all day long and want to have late night hot springs experience. The hotel welcome with afternoons delivered to room. Breakfast with large variety or Japanese and ********* cuisine. Great location, near the train station and next to free public hot spring reserve

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

The double bunk concept works perfectly for the kids. They love it! The location is convenient, walking distance to convenient store and restaurants. The hotel offers many options for breakfast buffet, also provides afternoon tea and evening snacks! The food quality is one of the best, with great taste and excellent timing, just need to take note that during weekend the breakfast ends early. The 2nd floor game room and 1st floor water (hot spring jacuzzi) activities are just nice for the family with kids. Overall it is definitely worth the value. Only something to consider is the space in premier family room is quite congested where it is bit difficult to fit the stroller…

Stayed in a Deluxe Double room. Check in was easy and the location is close to the train station, about a 7-min walk. The bed was really comfortable, not too soft as a few reviews suggested. The tub was clean and spacious for two, and the hot spring was super relaxing. There was noise from the next room but the front desk immediately sorted it out. Checked out by 12, so plenty of time. Highly recommended. 👍

There were too few water dispensers, only two in the entire hotel. The carpets outside the rooms and in the basement were very dusty, and there was a noticeable smell of dust. However, with the air conditioning inside the room, it was tolerable. But upon exiting the elevator, there was a strong smell of smoke, possibly from tour bus drivers smoking outside, which then drifted into the lobby, and the smell was quite strong. The room had two bathtubs and a night view, which was quite nice. Breakfast was also good, and the staff were very polite and friendly.

Location is suitable pet friendly hotel Attached is a simple midnight snack Breakfast is average Room is small The equipment is not very new Clean enough Hot spring water is comfortable to soak in The bed is a bit hard but does not affect sleep