Yilan Hot Springs Hotels

The hotel's front desk staff were very welcoming, and the parking lot security guards were super friendly too. The hotel is very close to the train station, making it easy to walk everywhere. The room was a little old but extremely clean, and the bathrobes were both comfortable and cute. The hotel has private hot springs, with each room having its own soaking tub, filled with the same hot spring water, which was incredibly relaxing. The Sanyou Ramen restaurant downstairs is delicious, and hotel guests even get a discount.

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

The bathtub in the room was large, and the water was clean and warm, making for a very comfortable soak. The room size was adequate. The hotel's breakfast was just average, mostly boiled vegetables and cold dishes. Meat-eaters might not find it satisfying. The room thoughtfully provided two bottles of water, the bed firmness was just right, and the soundproofing was excellent, leading to a great night's sleep.

Close to Jiaoxi train station and there are many restaurants nearby. The room was clean, the fridge was especially cold, and the service was excellent. The bed was very comfortable. We were celebrating a birthday, but it takes about 3-5 minutes to walk to buy anything.

The hotel's location is excellent; it's so convenient for dining, entertainment, and shopping nearby. On our first day, we arrived in the afternoon for check-in and were even treated to afternoon tea. The breakfast was an all-you-can-eat buffet, which truly exceeded our expectations! 🤭

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

The double bunk concept works perfectly for the kids. They love it! The location is convenient, walking distance to convenient store and restaurants. The hotel offers many options for breakfast buffet, also provides afternoon tea and evening snacks! The food quality is one of the best, with great taste and excellent timing, just need to take note that during weekend the breakfast ends early. The 2nd floor game room and 1st floor water (hot spring jacuzzi) activities are just nice for the family with kids. Overall it is definitely worth the value. Only something to consider is the space in premier family room is quite congested where it is bit difficult to fit the stroller…

Stayed in a Deluxe Double room. Check in was easy and the location is close to the train station, about a 7-min walk. The bed was really comfortable, not too soft as a few reviews suggested. The tub was clean and spacious for two, and the hot spring was super relaxing. There was noise from the next room but the front desk immediately sorted it out. Checked out by 12, so plenty of time. Highly recommended. 👍

I really wanted to love this hotel because it has some great features, especially for families. The staff were genuinely friendly and helpful throughout our stay, which made a positive impression right away. However, there were several downsides that made the experience disappointing. The location feels quite isolated—almost like you’re in the middle of nowhere. While there is a train station about 10 minutes away, getting there with a stroller was difficult and inconvenient due to the lack of sidewalks. Unfortunately, our room had a leaking ceiling that appeared moldy, which was concerning and definitely not what you expect from a hotel of this caliber. On top of that, you can hear trains passing by every so often, which can be disruptive. One of the main reasons I chose this hotel was for the kids’ playground and the buffet. While the playground was a nice feature, the buffet did not meet expectations as it was disappointing for a fancy hotel. Overall, the friendly staff were a highlight, but the issues with the room, location, and dining made the stay fall short of expectations.

First of all, this is a very old hotel that has seen truly better days. While maintained well, it has retained it's original furnishings and decor from the 1980s and 1990s. Staying here reminded me of my childhood travelling with my family in the 80s. The actual room does not look anything like the ones shown on the website. The hard floors mean you should wear their slippers or bring your own room slippers. The hot spring water advertised is just hot spring water pipes that go into your bathtub. There is a step that emulates hot spa step in the bathtub. The breakfast was good with nice braised meat and eggs that you can put over your rice or porridge. There's also hot soy milk. But no hot tea, only coffee. The staff look tired but hard working. There was a grumpy older lady receiptionist when we checked in and she was pretty rough in the check in process. E.g. ”if you don't put a number here, and you leave things in the hotel, we'll just throw them away! Just to tell you first.” Room was quite small or cosy, depending on your perspective. The only thing new was the air-conditioner. The TV set had all the settings for channels but none worked. Internet wifi was not quite working too.