Yilan Hot Springs Hotels

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

The housekeeping staff were sincere and promptly addressed guests' issues. The concierge team created unforgettable memories and happy times for guests. The hot spring bath in the room was large enough for the whole family to enjoy together, laughing and having a great time. Thank you, Phoenix Hotel, for your thoughtful arrangements and hospitality. The food has improved significantly, it's truly refreshing and a huge step up from six months ago – a testament to diligent management and operation. This time, I hosted foreign friends, and they were all amazed. Thank you all!

Awesome hot spring hotel with spectacular view at rooftop pool, movie night and hot spring. Breakfast buffet and spacious room and in room amenities. Highly recommended and definitely will stay there again. Dinner at hotel restaurant because it’s raining, tasty and great service but feel a bit rush with 100 minutes time limit.

This time, I opted for a sea-view room. Inside, you can soak in the hot spring while enjoying the ocean view, and there's a balcony to feel the breeze and take in both the sunrise and the night view. The staff were incredibly friendly and enthusiastic. During late-night snack hours, there's a great selection of alcoholic beverages, plus a large screen to watch sports games. It’s perfect for families or couples looking for a relaxing getaway.

The service here is impeccable, truly! All the staff are incredibly friendly. My kids absolutely loved the children's play area on the second floor. The hot spring bath in our room was so spacious and wonderfully relaxing – pure bliss! The breakfast selection was also excellent, and we enjoyed the oden available in the evenings.

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

The hotel's location right next to Jiaoxi Train Station is incredibly convenient for travelers arriving by train; you can walk there immediately after exiting the station. The surrounding area offers excellent amenities, with plenty of food and drink options easily accessible, whether it's local snacks, restaurants, or convenience stores. The hotel boasts comprehensive public facilities, including an open-air hot spring (nude bath), which is very relaxing. There's also a spa, swimming pool, and gym available, making for a rich overall recreational experience. For guests driving, free parking is available downstairs within the hotel. As for the room, the TV offers Netflix and YouTube, which is convenient for relaxing in the evenings. Overall, the accommodation quality is decent, though the soundproofing could be better, but it's still acceptable.

Location: The hotel boasts a superb location, right next to a convenience store and surrounded by numerous dining options, making it incredibly convenient. Staff: While the staff's English was limited and no Japanese was spoken, they made a genuine effort to communicate effectively using smartphone translation apps. We encountered no issues whatsoever. Hot Spring: Absolutely fantastic! The hot spring water had a slightly cloudy, almost silky texture that left my skin feeling incredibly smooth afterward. The onsen facility itself was thoughtfully designed, featuring excellent ventilation and strong water flow, which encouraged me to enjoy multiple soaks. The large windows created a bright and open atmosphere during the day and a wonderfully tranquil mood at night, truly enhancing the entire hot spring experience. I would absolutely love to stay here again on my next visit to Jiaoxi Onsen!

I had a lovely stay at Cuncyue Hot Spring Resort. The hotel itself is beautiful, with well-designed spaces and great amenities that made the experience relaxing and enjoyable. One thing to note is that many of the staff members didn’t speak much English. The receptionist was kind and tried her best to explain everything, but it was a bit difficult to fully understand all the details since I don't speak *********. On a more positive note, breakfast was a highlight. The staff member there was very friendly and even gave us food to feed the fish, which was a charming and memorable touch. Overall, despite the language barrier, I still had a pleasant experience and would recommend the resort for its atmosphere and facilities.

Location is suitable pet friendly hotel Attached is a simple midnight snack Breakfast is average Room is small The equipment is not very new Clean enough Hot spring water is comfortable to soak in The bed is a bit hard but does not affect sleep