This stay was a mix of highlights and disappointments. The hotel’s location is undeniably prime, with excellent transportation and convenience all around. The dining options were equally impressive—both the buffet breakfast and dinner offered a fantastic selection of delicious, high-quality dishes, making the culinary experience the stand-out feature of our stay.
However, the room facilities and housekeeping details fell far short of expectations. The room amenities felt quite basic and lacked proper pre-arrival checks. For a hotel with hot spring facilities, it was surprising that no basket was provided to carry items to the bath, and there was a clear shortage of towels in the room.
Considering the high price tag, the overall experience did not feel proportional to what we paid. While the location and food were outstanding, the hotel needs to improve its room standard and service details to truly justify its rates.