Guest User
December 29, 2023
Despite it being December the weather was warm but unfortunately there was no air conditioning to cool the room which meant that we had to keep the windows open which didn’t allow us to sleep as there was a lot of traffic noise and dogs barking all night. Called reception to assist with the matter, and the gentleman said he would send someone however no one turned up. In addition on one of the three days we asked reception to notify housekeeping to make the bed yet we came back and the room was not cleaned, bought this to their attention at reception and they were not bothered. We have stayed at this hotel numerous times this year alone and was not happy with the experience this time.