Joyhub Cheer Hotel

Joyhub Cheer Hotel Reviews

Joyhub Cheer Hotel

No.2 Yunyue Road, Jianyang, Sichuan, ChinaView Hotel Details
Joyhub Cheer Hotel
Joyhub Cheer HotelJoyhub Cheer HotelJoyhub Cheer Hotel
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Joyhub Cheer Hotel Guest Reviews

4.7/5
Outstanding
9671 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(9671)
Positive reviews(9533)
Reviews with photos/video(1774)
Delicious breakfast(1525)
Close to airport(1188)
Easy to get around(1161)
Quiet & comfortable(663)
Friendly front desk staff(302)
Delicious buffet(118)
Tasty restaurant(81)
Luxurious(56)
Negative reviews(135)
Anonymous User
Business Double Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 28, 2024
We stayed for a day to catch a flight next morning. Very new hotel at Tianfu airport. Clean room but has smell of smoke when aircon is turned off. Nice breakfast spread too. Recommended.
Yokkkyyy
Superior Room (2 beds)
Stayed in Oct 2024
Family
1 review
3.2/5
Posted on Oct 18, 2024
Overall hotel is good, nice location inside airport, nice and spacious bedroom, nice breakfast and good staff at dining room. But VERY BAD WOMEN FRONT STAFF! My sister can speak Chinese so she speak Chinese with woman at front desk (evening shift on 17/10/2024) when check-in for smooth communication but she gave us bad attitude like don't wanna talk to us and don't gave us any info about breakfast time and facilities. Also another women when we came back to ask about information gave us same bad attitude and bad service mind. Luckily when had breakfast staff at dining room were nice and well served, also when check out male staff at front desk very welcoming and nice so can end my trip at Chengdu not too bad.
Response from Property: Dear guest, hello! We sincerely apologize for not being able to provide you with a satisfactory stay experience. Thank you for choosing Tianfu Airport Yuexiang Hotel and sharing your stay experience with us. Our front office manager attaches great importance to the front desk service issues. We will strengthen the service awareness and professional skills training of the front desk staff to ensure that they can greet every customer with full enthusiasm, professional attitude and meticulous service. In addition, we will strengthen the supervision and assessment of the quality of front desk services to ensure that the service quality continues to improve. At the same time, thank you for your affirmation of the breakfast room waiter and the waiter at check-out. Finally, we thank you again for your valuable feedback. Guest satisfaction is our constant goal, and your opinions are the source of motivation for us to improve our services. We have established a complete guest feedback mechanism to encourage every guest to actively reflect any problems or suggestions to us during their stay. We will take immediate action to continuously optimize the service process, improve the service quality, and provide every guest with a more comfortable and safe accommodation experience. We sincerely look forward to your visit again, and believe that in the future, Tianfu Airport Yuexiang Hotel will be your warm home on the journey. I wish you a happy life and a pleasant journey!
Anonymous User
Business Double Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 12, 2024
I recently stayed at this hotel and had a fantastic experience. The check-in was seamless, and my room was clean and comfortable. The staff were friendly and attentive. The location was convenient for exploring the area. Overall, great value for money. I highly recommend it for anyone visiting!
Anonymous User
Superior Room (2 beds)
Stayed in Sep 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Upon arrival, there is a clear sign direction getting to the hotel, within walking distance. Room is quiet even though around airport vicinity
Response from Property: Dear guest, thank you very much for your favor and love for the hotel! The pace of progress never stops, and the hotel is committed to creating a convenient and comfortable living environment for guests. There is a smart robot in the hotel that can provide guests with guidance, delivery, welcome, message promotion, and express delivery services. You can operate it on the robot control panel, click on guidance, and then select the location you want to go to, such as Chuanjuzhong Restaurants, Muming Teahouses, etc., robots can take you to designated locations, allowing you to fully enjoy smart services. We hope to bring you more convenient services and enhance your happiness. We have hotels at Shuangliu International Airport that are suitable for your stay. If you choose to travel to Shuangliu International Airport, you can choose Chengdu Airport Yunxiang Hotel or Chengdu Airport Yuexiang Hotel. We look forward to your arrival! Looking forward to seeing you next time!
Siew Hwee Catherine
Business Double Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The best thing about this hotel is its location. The hotel was situated right between the domestic and international terminals. The hotel is clean and quiet. The breakfast has a wide spread of pastry and local delights. I personally enjoy the noodle station.
Response from Property: Dear guest, thank you for staying at Tianfu Airport Yuexiang Hotel. The GTC (Comprehensive Transportation Hub Center) area at the connection between the hotel and the terminal area has Yuexiang Kitchen, Yuexiang Big Bags, Yuexiang Snacks, Yuexiang Laolu, and Yuexiang Bakery, among which Yuexiang Laolu provides vacuum packaging. Services allow you to take Sichuan flavor home. There is also a Chuanju Chinese Restaurant on the first floor of the hotel. The special Sichuan cuisine is cheap and good. There are more than 80 dishes for you to choose from. The restaurant is open until 9:30 in the evening. Passengers in transit can dine at the hotel before starting the next leg of your trip. There is also the hotel's unique [Easy Boarding Voucher] that provides you with the use of the first-class security channel. I hope you can choose to stay at Chengdu Airport Cloud Hotel or Chengdu Airport Yuexiang Hotel when taking a flight from Shuangliu International Airport. Yuexiang Hotel warmly looks forward to seeing you again!
Guest User
Business Double Room
Stayed in Aug 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Superb location , convenient facilities ,very clean room and various and delicious breakfast buffets.
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Good location especially when arriving late. Rooms are clean, quiet and the blinds make the room super dark even during the day!
Response from Property: Dear guests, hello! Thank you for sharing your stay experience despite your busy schedule. Tianfu Airport Yuexiang Hotel is a fashionable boutique hotel under the Sichuan Airport Group. It has always adhered to the customer-first service concept and strives to provide every guest with a warm and comfortable accommodation and leisure environment. At the same time, as a member of the Golden Key Hotel Alliance, Tianfu Airport Yuexiang Hotel adheres to the Golden Key international service standards and continues to explore new directions for the development of airport hotels, hoping to bring you a better stay experience. Looking forward to your next visit!
James
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Short walking distance from T1 and T2, good services and comfortable rooms.
nipon voramethkul
Superior Room (2 beds)
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 16, 2024
a perfect and lovely place for one night stay in the airport
Marcus Melih
Superior Double Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 28, 2024
Good hotel if you have a stop over. Easy access to the city centre with the metro as well. Will definitely stay again!
Response from Property: Dear guest, hello, welcome to Tianfu Airport Yuexiang Hotel. We are deeply honored by your recognition and praise of the hotel. In addition to traveling by plane, Yuexiang Hotel offers convenient and comfortable accommodation and high praise for its delicious food. The Yunxuan buffet restaurant on the second floor of the hotel provides you with a buffet dinner for RMB 298 per person. In-house guests enjoy a 30% discount. The restaurant has a rich variety of dishes. The seafood area includes Roche shrimp, king crab legs, sashimi salmon, tuna, hairy crabs, abalone and other fine seafood. Chinese cuisine includes classic delicacies such as grilled lamb chops, grilled steak, roast duck, squab, sweet-skinned duck, and Sichuan authentic snacks. There are also spicy Sichuan hotpots, a variety of desserts, and fruits waiting for you to taste. Both the food and you cannot be disappointed. We look forward to seeing you next time.
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Solo travellers
78 review
5.0/5
Outstanding
Posted on Jul 11, 2024
1. There are many people illegally soliciting guests to stay in the hotel on the corridor leading to the hotel. 2. The washbasin shelf is too close to the water faucet, and sometimes I hit my head when washing my face. Photo 1 & 2 3. There is a notice not to hang clothes or racks on fire extinguishing water outlets. I wonder is it has ever happened before. Photo 3 & 4 4. Next to the toilet bowl, there is an electrical socket to use your handphone😁. photo 5
Response from Property: Dear guest, hello! We are sorry to see that we failed to meet your expectations during this stay. Your valuable suggestions are our wealth for continuous progress. Thank you for your encouragement and support to Tianfu Airport Yuexiang Hotel. We believe that we will be able to provide you with a perfect stay experience when you visit us next time. Thank you again for your patronage and suggestions. We sincerely look forward to your next visit and inspection!
SoloTravelAnna
Superior Room (2 beds)
Stayed in Jun 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I stayed at this hotel as I had an early morning flight to Nepal the next day, and it proved to be an excellent choice. The location right between Terminals 1 and 2 was incredibly convenient for catching my flight. One of the standout features was the free desktop computer and printer available for guest use. This came in handy as I was able to print out my boarding pass and other travel documents without any hassle. The room service I ordered the night I arrived was also a pleasant surprise. The food was delicious and the service was very professional, with the waiter bringing it to my room on a trolley. It was a nice touch that made the dining experience feel elevated. The only slight drawback was that the on-site fitness center, which includes a gym and pool, required an additional fee to access. However, with the early flight, I didn't have time to use those facilities anyway. The only other minor inconvenience was that the travel money exchange booth within the hotel was not open, so I had to go to the departures area in Terminal 1 to exchange currency. Overall, I had a very positive experience at this airport hotel. The convenient location, complimentary business center, and quality room service made it an excellent choice for my early morning departure. I would definitely stay here again if I need to catch a flight from this airport.
Miao Miao want to sleep
Superior Room (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Literally at the same building as airport, comfortable. Breakfast is delicious and up to standard. Highly recommend it!!!
Response from Property: Dear guest, hello! Thank you for your support and recognition of Tianfu Airport Yuexiang Hotel. We will continue to work hard to live up to your praise. The hotel is located in the central area of ​​Chengdu Tianfu International Airport. It is the first airport hotel project in the world to achieve "synchronous planning", "synchronous design", "synchronous construction" and "synchronous operation". You can walk to the hotel from the passenger terminal building It only takes about five minutes. The hotel is equipped with self-service check-in and luggage check-in equipment, providing guests with a comfortable and convenient boarding experience. Thank you again for your affirmation of Tianfu Airport Yuexiang Hotel. We hope that you can choose to stay at Chengdu Airport Yuexiang Hotel or Chengdu Airport Yuexiang Hotel when taking a flight from Shuangliu International Airport. I wish you a happy life and a happy trip!
Mark Ang8
Superior Family Friendly Room (Double bed)
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
We booked a family room as there was no difference in price. And we got a nicely done up room suitable for young parents with toddlers or young kids. A small tent with carpet, toys, books to occupy the young ones. Panda themed room would excite young kids. Very convenient location for those who need to stay 1 night between transit.
Guest User
Business Double Room
Stayed in Jun 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Jun 9, 2024
Room was very clean. I was able to early check in at 8:30am. They were very lovely. And some spoke English. They were kind enough to let me have my free breakfast the morning I arrived as I was checking out the same night for an early morning flight (2am)
Response from Property: Dear guest, thank you very much for your favor and love for the hotel! The pace of progress never stops, and the hotel is committed to creating a convenient and comfortable living environment for guests. There is a smart robot in the hotel that can provide guests with guidance, delivery, welcome, message promotion, and express delivery services. You can operate it on the robot control panel, click on guidance, and then select the location you want to go to, such as Chuanjuzhong Restaurants, Muming Teahouses, etc., robots can take you to designated locations, allowing you to fully enjoy smart services. We hope to bring you more convenient services and enhance your happiness. We have hotels at Shuangliu International Airport that are suitable for your stay. If you choose to travel to Shuangliu International Airport, you can choose Chengdu Airport Yunxiang Hotel or Chengdu Airport Yuexiang Hotel. We look forward to your arrival! Looking forward to seeing you next time!