To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.4
Service8.8
Cleanliness8.7
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All reviews(128)
Positive reviews(28)
Reviews with photos/video(9)
Great location(18)
Clean and tidy(7)
Great service(7)
Awesome rooms(6)
Convenient location(6)
Awesome stay(5)
Loved the view(1)
Guest User
King Room with Lake View
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 14, 2025
The hotel was very clean, spacious and comfortable. We loved how accessible it was to downtown and walked everywhere. We loved the boxed breakfasts.
Guest User
King Room with Lake View
Stayed in Jul 2025
Family
4 review
8.0/10
Very Good
Posted on Aug 5, 2025
Excellent location, fantastic sea view, and friendly staff. Service was average, and the breakfast was disappointing for the price. However, the location truly made all the difference.
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Agnes Lopucki
Standard Room, 2 Queen Beds, City View
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Sep 17, 2025
Very nice place and super location I liked the idea of breakfast in the box but would much preferred croissant over the muffin
M385429****
Standard King Room With City View
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 2, 2025
great!
Guest User
Economy Single Room, 1 Queen Bed, Lake View
Stayed in Jul 2025
Couple
1 review
6.0/10
Posted on Aug 25, 2025
Room size is too small and uncomfortable, can’t get enough facilities what I pay
A Trefzger
King Room with Lake View
Stayed in Nov 2024
Solo traveler
4 review
9.5/10
Amazing
Posted on Dec 21, 2024
Perfect location, lovely room and very clean. The breakfast was a pleasant surprise and the dining area was bright and pleasant. I had asked for a desk and ended up with a corner room , a lovely view of the harbour and a spacious kitchenette. The staff were always friendly, and helpful when I needed to go to a pharmacy.
Anonymous User
Economy Single Room, 1 Queen Bed, Lake View
Stayed in Sep 2024
Solo traveler
23 review
10/10
Outstanding
Posted on Oct 13, 2024
The location of the hotel was good, being so close to the waterfront and various amenities. The lake view room was spacious and clean. The staff were friendly and accommodating.
Guest User
Standard Room, 2 Queen Beds, Lake View
Stayed in Feb 2024
Solo traveler
40 review
8.0/10
Very Good
Posted on Apr 4, 2024
Great central location, appreciate the wonderful complimentary breakfasts.
Hotel services and room amenities were good.
Will like to stay again when I'm in the area in the future.
Anonymous User
Standard Room, 2 Queen Beds, City View
Stayed in Nov 2024
Couple
11 review
10/10
Outstanding
Posted on Dec 7, 2024
Breakfast was just average.
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Guest User
Standard Room, 2 Queen Beds, City View
Stayed in Jul 2023
Family
10 review
10/10
Outstanding
Posted on Sep 4, 2023
The hotel location was good and near the dock for the 1000 island cruise, and depending on the rooms you either face the lake or the downtown. Stayed facing the downtown, not much noise was noted from the streets at night. Many eateries located near the hotel, opposite the hotel was the tourist center which you can book the trolley tours, 1000 island cruise, etc. Breakfast can be collected close to the hotel lobby. It is a bento style box and taste is decent even though the options do not change except for the flavour of the muffin.
DerekLeung
Economy Single Room, 1 Queen Bed, Lake View
Stayed in Dec 2022
Family
24 review
6.5/10
Posted on Feb 3, 2023
The location is the perfect. But, the hotel looks aged and renovation is needed including Carpark. Also, the breakfast is too simple.
118479****
Standard Room, 2 Queen Beds, City View
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 26, 2025
The room was spacious and clean. The location was excellent, right in the city center. Parking was convenient. The breakfast was good.
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漂泊者
Economy Single Room, 1 Queen Bed, Lake View
Stayed in Sep 2024
Family
18 review
9.5/10
Amazing
Posted on Oct 22, 2024
The hotel is in a great location! It's right by the lake, a few dozen steps away from the pier, and across the street is the city government. The attractions are all around the hotel. Breakfast is also included, which is really cost-effective! I will stay here again in the future.
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Anonymous User
King Room with Lake View
Stayed in Aug 2024
Family
8 review
8.0/10
Very Good
Posted on Sep 30, 2024
The facility is old and there is no welcome drink, but the location is everything! I am satisfied with the convenient location and the view.
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_M1391746****
Economy Single Room, 1 Queen Bed, Lake View
Stayed in Feb 2025
Solo traveler
19 review
9.5/10
Amazing
Posted on Mar 26, 2025
The front desk service is very good and polite, making people feel refreshed. The hotel is right by the lake, and the lake view room is great. The breakfast is simple, but the price is so cost-effective that it is acceptable. It is next to the subway and very close to the city hall. I want to book here next time!