Waseidou Zen

Waseidou Zen Reviews

Waseidou Zen

Arimacho 1404, Kobe, JapanView Hotel Details
Waseidou Zen
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1 night

Waseidou Zen Guest Reviews

3.9/5
19 review
Verified reviews
Location3.9
Amenities3.7
Service4.0
Cleanliness4.0
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All Reviews(19)
Positive reviews(17)
Reviews with photos/video(6)
Friendly owner(8)
Negative reviews(2)
Guest User
(Dawn Moon) Japanese-style Room with Balcony, Room 2
Stayed in Dec 2022
Family
3 review
4.7/5
Amazing
Posted on Dec 15, 2022
The interior design of the hotel is 禪. It gives you a peace of mind and silent feeling. The room that I stayed has a balcony. It has a good view of the onsen area. The staff is helpful and polite.
Response from Property: thank you for using. We hope to see you again.
2017weisuomeinv
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Stayed in Jan 2024
Friends
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The location is relatively hidden, but those who like quiet will be delighted. It is not very friendly to those with large suitcases because they have to climb the stairs. There is a winding courtyard at the entrance, which makes people relax. The hotel is located next to the hot spring temple. My room is on the underground first floor. The weather is very cold, the corridor is not warm enough, and the heating system of the room is also generally expected to be upgraded. There is a very loud and low-powered heater and a stove for heating. The bathroom is particularly cold because it cannot be heated. The design and hardware materials of the bathroom are simple, generous and upscale. The room is a classic tatami, which is OK for two people to sleep. It’s just that the public area of ​​the room is a little narrow and the suitcases are just full when spread out. The rooms in Japan are not big, so you need to get used to it. I forgot whether the receptionist was from Fujian or Taiwan. The service was super good and considerate. She spoke softly and gave the most pleasant enjoyment to the whole journey. She would give a lot of travel suggestions and answer every question. It is not an exaggeration to say that this store has a soul because of this lady.
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6/8
Guest User
(New Greenery) Japanese-style Room with Bathtub, Room 5
Stayed in Jan 2024
Family
6 review
3.0/5
Posted on Mar 21, 2024
Facilities: Normal, what a hotel should have. Hygiene: Normal, the overall hygiene of the room is fine, the public area is not so clean, it may be due to the weather. Environment: Need to climb the mountain, take care if you have large luggage. The courtyard is not well maintained. Service: The service is actually a bit confusing, because I occasionally heard the front desk speak Chinese, but whenever I talked to her, it was English and Japanese, which I couldn't understand.
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Anonymous User
(Water Lily) Japanese-style Room with Stone Bathtub, Room 11
Stayed in Nov 2023
Couples
4 review
2.2/5
Posted on Feb 10, 2024
Who knows who lives there? It scares people to death. It focuses on a Chinese to deceive the Chinese. The worst hotel in my 23-day trip to Kansai. Let's put it this way. To put it bluntly, the room is a basement. No matter what the terrain is, it is a basement. The air conditioner makes abnormal noise. The bathroom and bathroom in the room are freezing to death. The sink doesn't even have hot water The entrance is also weird and the location is hard to find. Those dragging boxes must be careful. This is my personal experience.
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Guest User
(Misty Moon) Japanese-style Room with Balcony, Room 1
Stayed in Mar 2024
Friends
2 review
4.5/5
Great
Posted on Mar 25, 2024
The place is not easy to find. It will be very uncomfortable if you have large luggage. The environment is OK and the service is quite warm. If you need to eat Kobe beef, please make a reservation in advance.
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Guest User
(Young Bamboo) Japanese-style Room with Bathtub, Room 6
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The room was spacious and they were very friendly, so I had a great stay.
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Anonymous User
(Red Leaves) Japanese-style Room without Bathtub, with Shower and Toilet, Room 8
Stayed in Jan 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Jan 14, 2023
The elder brother who can speak Japanese, Chinese and English, the environment is also very good, but it is a pity that there is no outdoor hot spring in the garden, the food is very delicious, and the hot spring roll of gold/silver soup is also given away!
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Response from Property: Thank you for your comment and we look forward to your visit again.
Guest User
Western-style Room with Bathtub and Shower, Shared Toilet, Room 7
Stayed in Jul 2023
Business travellers
6 review
1.2/5
Posted on Jul 13, 2023
The taxi driver can't be found. No one answers calls after 10pm. I asked at the nearby 71 convenience store and no one knew. The price/performance ratio is not high.
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Response from Property: Hello, our check-in time is from 3 pm to 10 pm. If you check in after 10 pm, please call our front desk service in advance before 10 pm so that we can respond to your call. The front desk has closed after 10 o'clock.
CasseyCheng
(Misty Moon) Japanese-style Room with Balcony, Room 1
Stayed in Jul 2023
Family
13 review
4.0/5
Very Good
Posted on Jul 9, 2023
The staff are all Chinese and have nice attitudes. The menu in the hotel is all home-cooked Chinese food. It is very close to Jintang, but be careful of the steps.
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Response from Property: Thanks for your comment.
Yang Anqi
(Dawn Moon) Japanese-style Room with Balcony, Room 2
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 25, 2022
Very beautiful Japanese style room! Bigger than expected, the room actually looks nicer than the pictures. The elder brother at the door was very enthusiastic, recommended us places to eat nearby, and helped us locate the station. A very satisfying night! (Very suitable for couples, the bathtub is huge!!
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Response from Property: Thank you for your comment and look forward to seeing you again.
Anonymous User
(Dawn Moon) Japanese-style Room with Balcony, Room 2
Stayed in Nov 2022
Friends
2 review
5.0/5
Outstanding
Posted on Nov 12, 2022
The location is right next to Tenjin Sengen. The guides were very kind and it was a very good place for the price.
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Response from Property: thank you for using. We hope to see you again.
SharKs s
(Dawn Moon) Japanese-style Room with Balcony, Room 2
Stayed in Mar 2023
Family
1 review
3.5/5
Posted on Apr 7, 2023
Disadvantages: The toilet smells bad, there is no hot spring in the hotel (it takes about 5 minutes to walk to the public pool in the area), the bed comfort is average Pros: Nice staff, fluent in Cantonese and Japanese It's not worth it for a night above HKD2000
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Response from Property: Thank you for your review. We will improve the deficiencies and look forward to your visit again.
C.k.l.
(Young Bamboo) Japanese-style Room with Bathtub, Room 6
Stayed in Feb 2023
Solo travellers
42 review
4.0/5
Very Good
Posted on Feb 26, 2023
The hotel is near Jinquan, it is not easy to find, you have to walk on a mountain road, there is no hot spring of your own, all the basic supplies are available, and there are free hot spring tickets, you can go to Jinquan or Yinquan by yourself, the waiters are mostly Chinese, and they are friendly,
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선화
(New Greenery) Japanese-style Room with Bathtub, Room 5
Stayed in Dec 2022
Family
1 review
4.0/5
Very Good
Posted on Dec 15, 2022
Is it okay except for the small room? The bathtub was pretty and everything was fine. just um... There were a lot of stairs...,? service. everything was good
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Response from Property: thank you for using. We look forward to seeing you again.
Len
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 20, 2023
Perfect location in Arima, clean, nice staff. Would definitely stay here again.