Hotel Mercure Krakow Stare Miasto (Old Town) Reviews

Location of the Mercure, Kracow is impeccable! It’s across a small road to the train station, also the same location of an extensive malls. To top this ease of accessibility to amenities it’s is also walking distance to the Old Town sights and local eateries ! Best of all worlds ! Hotel check in was efficient, staff was friendly at reception. The room is spacious and clean. Breakfast buffet was extensive! Everything was amazing, definitely come back again. Highly recommend!

It’s a consistent product with reliable offering, so a place to return (as I have). Very convenient location, on the edge of the old city and right next to the central railway station and bus terminal. Service was good and responsive. Room was clean, spacious enough, and maintained to a good standard. Nice seasonal decorations in the entrance and reasonable dining / drink options within the hotel. Equally, there are plenty of eating / drinking choices in the vicinity of the hotel, including the mall across the street.

Very close with the railway station, and bus stop.the room is smaller than expectated The breadfast is very good and the staff is nice.

Good hotel and location, just opposite to the train station, easy to get the tram and bus, need to walk around 10 minutes to old town

It’s next to a mall and main train station which is all interconnected to the PKP train station. We came in early from Lljubjana so requested for an early checkin and luckily one room was available so we paid for it to checkin and rest. Upon checkout, they charge by the hour which works out too if you have late train departures.

good quality, room clean, good location

Mercure Hotel in Krakow Old Town is one of the best hotels I stayed in. The hotel located 2 minutes walk from the Main Railway Station in the modern beautiful building. Great and helpful stuff will always help you, just in case. There was nice and spacious room with everything you need for a wonderful stay. And of course, super tasty breakfast :) Definitely, I will stay there again. Strongly recommend Mercure Hotel to anyone who likes comfortable places to stay in.

Great location, modern decor and clean. Staffs are friendly and helpful. Breakfast is good. Highly recommended.

Lovely clean hotel.my room was cleaned everyday, staff were very helpful and friendly. Food and drink as very nice. Breakfast was a good variety. This hotel was close to the Krakow train station and shopping mall as well as main town and rover Wisla.

Good location, but a bit pricey.

Very nice hotel! Excellent location and fabulous breakfast!

Everything was super, my wife and I, the city is close, all the most important things are nearby, the price is nice

It's right in front of you when you exit from the first floor of the shopping center attached to the station. I stayed here for one night to go to the Auschwitz Museum. The people at the front desk were very nice and answered my questions in an easy-to-understand manner. The room was clean, spacious and comfortable. I was due to leave the next day at night, but they were able to leave my suitcase with me until that time, which was very helpful.

It's so close that you can see the signboard on your left when you exit the main exit of Central Station! I arrived at the hotel before 12:00 by train from Warsaw, but was able to check in immediately. It was a beautiful twin room with a reasonable size❗Everything about the hotel was very positive, especially the breakfast, which was outstanding for a 4-star hotel! ️