New Era Hotel Reviews
New Era Hotel
No. 1 Dongfeng West Road, Kunming, ChinaView Hotel Details
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1 night
New Era Hotel Guest Reviews
4.6/5
Great
2015 review
Verified reviewsLocation4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(2015)
Positive reviews(1959)
Reviews with photos/video(273)
Convenient for shopping(236)
Easy to get around(220)
Located in the city centre(151)
Delicious breakfast(140)
Friendly front desk staff(105)
Stayed multiple times(36)
Average decor(20)
Negative reviews(56)
KennyBlon
Comfy Single Room
Stayed in May 2024
Couples
4 review
Amazing
Posted on May 18, 2024
Very strategic hotel location. Nice roasted duck opposite the hotel lobby. Good staff. Just that air conditioner not cold enough. Breakfast is good.
Pimpaporn Sathiensathaporn
Business Standard Room
Stayed in Apr 2024
Friends
1 review
Great
Posted on Apr 9, 2024
Clean ,very good location
Warm welcome
Response from Property: Dear Xiaoxin’s family: Hello! Thank you very much for your compliments and support, we are delighted to hear that you were impressed by the cleanliness, great location and warm welcome. Your satisfaction is our driving force, and we promise to continue to provide quality services. We look forward to your next visit and will provide you with a comfortable and pleasant stay experience again!
Kendrick Gao
Business Queen Room
Stayed in Dec 2023
Other
6 review
Outstanding
Posted on Dec 7, 2023
Good location in city area beside the hotel alot of convenient store and even shopping mall, good customer service,room clean.
Response from Property: Dear Xiaoxin’s family: Hello! Thank you very much for sharing your stay with us in such a thoughtful and detailed manner. The hotel is located in the core business district of Kunming CBD, adjacent to the Golden Horse and Jade Rooster, Nanping Pedestrian Street, Kunming Old Street, Wangfujing Depar**ent Store, Parkson, depar**ent stores and other large shopping malls, as well as subway lines 1, 3 and 5. Take Car is convenient. Xiaoxin will take your kindness and care, never forget the original intention, and move forward. We sincerely look forward to meeting you again in the new era. I wish you a happy life, smooth work and all the best!
Sonia and Javier
Business Queen Room
Stayed in Oct 2023
Couples
4 review
Outstanding
Posted on Dec 11, 2023
New Era Hotel is our hotel in Kunming. Really kind staff, very confortable rooms, good matelas, delicious and full chinese and western breakfast, very good location, in the heart of the city, close to Subway, to Old Street...Everything was perfect. Ah! And high quality tea in the room!
Response from Property: Dear Xiaoxin’s family: Hello! Thank you very much for your love and recognition of Xiaoxinjia. Your satisfaction is our motivation for moving forward. Xiaoxin will take your kindness and care, never forget the original intention, and move forward. We sincerely look forward to seeing you again and wish you a happy life, smooth work and all the best!
Anonymous User
Business Standard Room
Stayed in Apr 2024
Friends
7 review
Posted on Apr 8, 2024
Free wifi access is poor in such a big hotel in both occasions of stay. The reception staff was not able to help.
Response from Property: Dear guest, we sincerely apologize for the unsatisfactory experience with the free Wi-Fi access during both stays at our hotel. This falls short of the high standards we strive to deliver. We have forwarded your feedback to the relevant depar**ents and will promptly take action to improve the wireless signal coverage throughout the property, ensuring stable and fast free Wi-Fi in all areas.Additionally, we deeply regret that our front desk staff was unable to effectively assist you with this issue. We will reinforce technical training for our team members to better address such concerns in the future. Thank you once again for bringing this matter to our attention, and we look forward to an opportunity to regain your satisfaction through improved services.
Kanoknui
Business Standard Room
Stayed in Apr 2024
Friends
1 review
Amazing
Posted on Apr 12, 2024
The kocation is very conveinence easy to access for both metro and bus. Staff is kind and helpful.
Response from Property: Dear Xiaoxin’s family: Hello! Thank you very much for staying with us and sharing your stay experience with us. We are deeply pleased to know that you are satisfied with the location and convenience of our hotel and the service attitude of the staff. In particular, the convenience of traveling by bus and subway and the warmth and friendliness of the staff left a deep impression on you. Your recognition is the driving force for our continuous progress. We will continue to work hard to provide better services and look forward to your visit again. I wish you smooth work, happy life and all the best!
Anonymous User
Business Standard Room
Stayed in Apr 2024
Couples
2 review
Amazing
Posted on Apr 7, 2024
This hotel's location is excellent. Lots of food nearby. Less than 5 minutes walk to Metro station (Wuyi station Gate B). About 15 minutes walk to Kunming old street. Many depar**ental and supermarkets next to the hotel. There are also several pedestrian malls within walking distance. There is also a Food Court inside the supermarket of Parkson depar**ental Store (next to the hotel), If you prefer to eat in air con. 30 minutes walk to a very large wet market, and to Green Lake Park. The noodles at breakfast is very good. Although the hotel is a bit tired, but the rooms are clean and they provide the usual toothbrush, shavers etc. The hotel even provide 2 apples every day. The complimentary quality Chinese tea is a welcome change from the normal tea bags tea. They also provide 4 bottles of drinking water every day. We will definitely stay here again. And oh, the cleaning ladies are so polite and efficient.
Response from Property: Dear guest,We deeply appreciate your heartfelt compliments on our hotel’s prime location, the surrounding amenities, and the delectable breakfast offerings. It brings us immense joy to know that you enjoyed the convenience of transportation and the diverse dining choices, as well as the daily essentials and beverages provided by us.While acknowledging that our facilities may show some signs of age, we are truly gratified that you expressed satisfaction with the cleanliness of the rooms and the efficient housekeeping services we delivered. This is indeed our greatest source of comfort.We eagerly anticipate your return visit and remain steadfast in our commi**enttoproviding you with continued top-notch service.
Nina
Business Standard Room
Stayed in Mar 2024
Family
2 review
Very Good
Posted on Mar 25, 2024
The location of New Era hotel is very good. Within walking distance of food street and malls. Had a short overnight stay and this hotel meet our needs. Clean and good value
Response from Property: Dear Guest：Thank you for choosing New Era Hotel and sharing your positive experience. We’re thrilled that our central location near food street and malls enhanced your stay. We’re glad you found our hotel clean and offered good value during your overnight visit.We appreciate your feedback and will continue to ensure every guest’s stay meets their needs. We look forward to welcoming you back for another enjoyable stay in the future.
Richard
Business Standard Room
Stayed in Mar 2024
Solo travellers
11 review
Outstanding
Posted on Mar 24, 2024
Great location near Wuyi metro station, couple of malls with lots of eateries, and the vibrant Old Street. The hotel design and services are more traditional and reminds me of an older Marriott, but everything was in good shape and my room was comfortable and well supplied. The breakfast had an okay Chinese and Yunnanese selection.
Response from Property: Dear Xiaoxin’s family: Hello! Thank you very much for your stay and review. I am really happy and touched that you can remember Xiaoxin. We always believe that a good reputation must come from the most sincere satisfaction of the guests. We will continue to maintain high-quality and excellent customer service standards and strive to provide every Bring your family a comfortable and warm stay experience. I hope to be able to meet you again in the near future in the new era. I wish you a happy life and all the best!
Ng
Business Standard Room
Stayed in Apr 2024
Couples
6 review
Very Good
Posted on Apr 18, 2024
So far so good as we only stay for a night before our next day early morning flight
Amypeiying
Business Standard Room
Stayed in Mar 2024
Family
17 review
Outstanding
Posted on Mar 31, 2024
Good location at Kunming old street 👍 near to food street and shopping mall 😁
DURONGKORN
Business Standard Room
Stayed in Jul 2023
Friends
16 review
Outstanding
Posted on Jul 25, 2023
New Era Hotel Kunming is a great option for travelers looking for a comfortable and affordable place to stay in Kunming. The hotel is located in the heart of the city, close to all the major attractions. The rooms are clean and spacious, and the staff is friendly and helpful. The hotel also has a number of amenities, including a free breakfast buffet, a business center, and a fitness center. Overall, I had a great stay at New Era Hotel Kunming, and I would definitely recommend it to others.
ZhangJingwei
Superior Family Twin Room
Stayed in Mar 2024
Family
6 review
Amazing
Posted on Mar 19, 2024
good location, in the central of the city, downstairs have so many food streets
Guest User
Comfy Single Room
Stayed in Mar 2024
Family
2 review
Amazing
Posted on Apr 12, 2024
Very good place for a family to stay! Amazing location and very nice staff!
Guest User
Superior Family Twin Room
Stayed in Dec 2023
Family
4 review
Amazing
Posted on Jan 5, 2024
This hotel had always been top in my list of hotels for family staying, shopping and eating since it is so convenient to the Kun Ming Old Street and to all the shopping centers and eateries. About an hour travel from Chang Shui Airport and very accessible by taxi and 20 mins walk from Dong Fang Plaza Subway station. Good customer service, fast and friendly staff. Easy check in and check out process. Maybe the breakfast is kinda of plain and not very suitable for kids, nice view of Kun Ming City at 28th Floor during breakfast time.
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