Atour Hotel

Atour Hotel Reviews

Atour Hotel

150 meters northwest of Mingbo Interchange, Hongshengda Dian Lake Park Hyatt 1 building, Kunming, ChinaView Hotel Details
Atour Hotel
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1 night

Atour Hotel Guest Reviews

4.7/5
Amazing
2070 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(2070)
Positive reviews(2021)
Reviews with photos/video(214)
Delicious breakfast(271)
Friendly front desk staff(221)
Quiet & comfortable(107)
Convenient parking(91)
Perfect for business trips(49)
Awesome gym(21)
Loved the night views(13)
Negative reviews(49)
Dermot. C
Extra King Room
Stayed in Sep 2023
Solo travellers
19 review
3.7/5
Posted on Oct 5, 2023
I came to Kunmming to do some altitude training in a good environment. I choose this hotel as it was near lake Dian and many famous parks. The hotel is near a serious of interchanges and on the edge of the city. The hotel staff were very nice and welcoming. It's a shame the hotel reception is on the 1st floor and not on the 6th floor where there is many excellent facilities such as the lounge, gym, laundry room, Coffee machine and free cake and fruits and a nice area to relax outside. The Hotels reception area doesn't do the Hotel justice. The breakfast was great and in a nice bright area. My room was perfect and the bed was super comfortable. Leaving I got more free gifts from the beautiful, friendly ladies at the reception desk. Overall a hotel like this suits an energetic person like myself. A-Tour are nearly always reliable and helpful too. That's exactly what I look for when travelling around.
6/18
Response from Property: A thousand words can be summed up in one sentence. Thank you for choosing Yaduo in the vast hotel, for your careful discovery and sharing, and for your encouragement and support. Warmth and friendliness are an indispensable part of the service consciousness of the people of Artur ~ With your encouragement, we believe we will do better. I hope you will be more moved when you stay in Atour again.
Guest User
senior king room
Stayed in Aug 2023
Solo travellers
8 review
5.0/5
Outstanding
Posted on Aug 10, 2023
the bed was comfortable and clean. I had a godd sleep last night. The breakfast was also nice. But the view from our room was terrible. I only could see the concrete wall.
Anonymous User
senior king room
Stayed in Jan 2023
Solo travellers
15 review
5.0/5
Outstanding
Posted on Jan 20, 2023
Really enjoyed my stay here, booked 1 nights initially, but ended up staying for 3 nights, nice clean room, with everything you need. Away from the hustle and bustle, but still close enough to get a DIDI.
Anonymous User
senior king room
Stayed in Jul 2022
Family
15 review
5.0/5
Outstanding
Posted on Jul 23, 2022
Very nice and friendly front desk staff. Spacious and clean room, though it does not locate at the city center. We still can order lots of different foods to the hotel. If going to downtown, only 20-30RMB by didi. Recommend for those want good value rate with large room.
C Pertinent
senior king room
Stayed in Jul 2022
Couples
9 review
3.0/5
Posted on Jul 16, 2022
一般吧我觉得….djsnnsbsbsbsbbsbsbsbsbsbsbsbsbbsbsbsbsbsbbs
Momo10
senior king room
Stayed in Nov 2021
Couples
14 review
4.7/5
Amazing
Posted on Dec 3, 2021
The hotel was extremely accommodating in terms of checking foreigners and getting someone who speaks English or using translation Apps. They helped us book tours and gave great suggestions and touring advice. We only stayed 2 nights but the experience was really great and breakfast was good, Chinese but good!
Response from Property: Many thanks for your review ,it's great to hear that you found your stay at ATOUR ,Please feel free to share your experience with youe friengs.We are looking forward to receiving you again
Meitayueyue
Extra Twin Room
Stayed in Oct 2023
Family
37 review
5.0/5
Outstanding
Posted on Oct 15, 2023
How can I get such a good word? The breakfast in the room has unparalleled views of Dianchi Lake. The hotel's exclusive elevator. Free coffee in the executive corridor. I really can't find anything wrong with it. The guy at the front desk is handsome and provides good service. Parking is also very convenient and you can go out at any time. Good reviews, ten stars.
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Guest User
Parent-child Suite
Stayed in Oct 2023
Family
7 review
4.0/5
Very Good
Posted on Oct 6, 2023
Well, first of all, this hotel should be located in the suburbs. It is still some distance away from Nanqiang Street. It is suitable for tourists traveling by car. I booked a parent-child room. In addition to the larger room, there are 2 dolls placed in the room. , except for the Peppa Pig pattern on the bed cover, there is nothing, and the hygiene is not very good. There are stains on the pillows, which is very disappointing, and there is no breakfast. To be honest, I am very puzzled. The price of the parent-child room itself is also very low. It's not cheap. In the end, I paid an additional 96 yuan for breakfast, and the breakfast variety was small and the taste was average.
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Guest User
Extra King Room
Stayed in Sep 2023
Solo travellers
2 review
1.0/5
Posted on Oct 20, 2023
The executive was told to give me a certain upgrade, but there was no room available for the executive. As a result, the room was not big and the bed was small. The soundproofing effect of the room facing the street was poor, and the wedding fireworks were very noisy. There is a charge for the underground parking lot. There was no charge before. The front desk did not inform you at all when checking in. Bad review! ! !
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Guest User
senior king room
Stayed in Jul 2022
Other
10 review
1.5/5
Posted on Jul 27, 2022
A very disappointing hotel. One of the worst hotels I've ever stayed in. In the middle of the night, I got up and put on clothes because the room was too hygienic. I checked the room's sanitation and found that the sanitation was unimaginable... Yes, I got up in the middle of the night and put on my clothes to sleep. 1. Hotel rooms with the same price in Guangzhou have minibars, but this one does not. Want to drink iced drinks only order takeaway. 2. The hygiene is very poor. Picture 1 is the dried booger on the pillow... Picture 2 is the hair I found under the pillow (should be left by a previous guest). Picture 3 is the dust on the switch in the room... Picture 4 is when I took a shower and found that the conditioner was already used. Picture 5, I don't know why the plastic shell of the slippers is wet, leaving water stains. Picture 6, there is something like blood on the wall in the room... Figure 7, in the corner of the room there are orange peels left by previous guests Picture 8, the chairs in the room have not been cleaned at all, they are all the residue left by the previous guests, and there is even a usb cable... In the future, I won't dare to take advantage of the cheap hotel...
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6/8
Response from Property: Dear friends, I'm sorry I couldn't give you a satisfactory experience. Xiaoduo has always regarded hygiene as the lifeline of the hotel. , We attach great importance to and understand your feedback. The upgraded Jimu sea view room has passed all inspection standards and procedures. If you have any questions during your stay, you can contact the front desk at any time, and Xiaoduo will serve you as soon as possible. In addition, this room has a Minibar, and the refrigerator is equipped with tea and potato biscuits, drinks and mineral water, all of which are free to use. There is also a book bar, gym and laundry room on the 6th floor of the hotel, all of which are free to use 24 hours a day. Duoerjia also provides a rich buffet breakfast with local characteristics of Kunming. Downstairs is the largest building materials market in Kunming. There are ample parking spaces and a wide field of vision. Our guest rooms are all standard apar**ent types, ranging in area from 28 to 70 square meters, and they are all on the 20th floor, with broad vision and sufficient lighting. You can also overlook Dianchi Lake and the Sleeping Beauty of Xishan. Sincerely look forward to your visit again. Atour is a warm hotel, and we will do our best to ensure your stay experience at all times.
Jinchuan✡
senior king room
Stayed in Sep 2021
Solo travellers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2021
The location of the hotel is next to Dianchi Lake, you can see the landscape of Dianchi Lake, overall the location is better. The room is quite large, with a wide view of the room and a 2-meter bed, the bathroom is separated from wet and dry, which is pretty good. The surrounding food courts and shopping malls are also quite good. In addition, the waiters Jinchuan and Juebing (I don’t know if the word is correct) are worthy of praise, enthusiasm and thoughtfulness. They just arrived in Kunming, and they were exhausted. I carefully asked about my needs and gave a steam eye mask as a gift. I also gave a room type and arranged a room with a good location. It is comfortable to live and sleep at ease. This service is great. When I check out, I also give away mineral water and souvenirs. It is a small fan and blows in the car. The blowing is still pretty good, haha. Atour employees always give people a feeling of friends and family, warm, very convenient and very angry. There is a small pot of tea from Yaduo Village in the room. You can make your own tea, which is also very good. The Bamboo House can borrow books, and there is a large terrace garden where you can breathe fresh air. On the whole, this hotel is very cost-effective. It is good to choose Atour for traveling alone. The breakfast is rich and you can have a warm breakfast from 10 on weekends. A recommended resort hotel! 🚗 Transportation: 🧹Hygiene: 🍃Environment: 🔔Service: [Moving night view] 【Mercure Lakeside】
Original TextTranslated by Google
Response from Property: Thank you for the five-point praise from the little master. Doing service with heart is Duoer's unswerving original intention. Your approval is our goal and motivation to move forward. Atour believes in neighborhood service and treats guest officials as friends and family members, making every journey of yours feel like home, and Atour looks forward to meeting you again.
Guest User
senior twin room
Stayed in Sep 2021
Friends
1 review
5.0/5
Outstanding
Posted on Sep 25, 2021
very nice! Very comfortable! You can see the overpass at night!
Original TextTranslated by Google
Response from Property: Thank you for the five-point praise from the little master. Doing service with heart is Duoer's unswerving original intention. Your approval is our goal and motivation to move forward. Atour believes in neighborhood service and treats guest officials as friends and family members, making every journey of yours feel like home, and Atour looks forward to meeting you again.
Guest User
senior twin room
Stayed in Sep 2021
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2021
The front desk service is very enthusiastic, water was delivered when I left, the room was upgraded actively, the bed was also very comfortable, the parking was convenient, and the parking coupon was sent for free parking. It is recommended [strong]
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Liangzizailushang
Suite - with View
Stayed in Feb 2024
Family
8 review
4.5/5
Great
Posted on Feb 20, 2024
自駕遊很方便,酒店比較新,定了套房很寬敞。公共區域大,還有健身房洗衣房,夜裡有粥提供。窗外風景不錯,去南亞風情第壹城開車衹有兩三公里,第二天上高速也方便。下次還會住這裏。
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Guest User
Family Suite
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 21, 2024
位置雖然離市區中心遠一點,但下高架很快達到,去滇池也比較方便。第一次住亞朵,感受服務床品清潔夜宵都非常棒,呆在酒店有書讀,也十分愜意,算是亞朵文化吧。
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