Atour Hotel, Baoyu Plaza, North Changjiang Road, Kunshan Reviews

Hotel in perfect condition, nice and clean room. Service excellent with polite and appropriate manner.

Hotel room is very clean and spacious. The laundry facility is super convenient. I like the environment of the lobby.

Stay was okay as was on a business trip. Location also moderate

Love this chain of hotels which offers great value for money with always clean comfortable rooms and super helpful staff. However the staff at this hotel really took it to another level when it came to friendly and efficient service. They were simply superb.

A nice hotel. Clean and thoughtful.

I would provide five stars, but the front desk people did not know what to look for in my passport, and after showing them where to look, they took several pictures of it. Later, I found they had to do it again and interrupted me in the room to take another shot. The room was really lovely, and I enjoyed the bed as well.

It’s okay for me

Convenient location, clean room, rich breakfast, warm service from the front desk, very satisfying stay, recommended!! One more thing worth mentioning is that because it was a gathering of friends, we booked a large room with a large open-air balcony. We ate takeout on the balcony at night. Because we drank alcohol, we planned to clean up the next day. Who knew that the aunt on duty cleaned up for us in the middle of the night, which was very touching Another point is that because a friend likes to sleep on latex pillows, the front desk ran twice to deliver it. The cake we ordered was also very considerate to help us put it in the refrigerator. In the evening, they even helped us borrow red wine glasses, which was great In general, Atour is really considerate, five-star recommendation!!!

All the staff in this hotel are so friendly. Whether checking in or checking out, they are very polite and welcoming. The lobby is really spacious. The facilities in the room are very good. Everything is complete. Worth recommending

I suggest this hotel to be emulated nationwide. This is really the hotel with the best service I have ever stayed in. The front desk + guest room are really a store that is doing the hotel with heart. I called in advance to check in on the first day because I had to leave early to Wuxi, so I contacted if I could check in early. The front desk said no problem, they would check in for you first when you arrived. When I arrived at the hotel, I also upgraded the room type for free. The front desk will also arrange the floor and direction for you according to your preferences. The room type is also very large and the hygiene is also ok. I stayed there for a longer stay the next day and came back late. After getting the room card, the front desk also sent two breakfasts thoughtfully. Because we were going to Suzhou, the room lady might have seen that we had water. After taking it away, they thoughtfully gave me an extra bottle of water in the room (all drinks in the hotel refrigerator are free to drink). It was really heartwarming to see it when I came back tired from playing. For breakfast, there were sweet and salty tofu pudding, which really took care of the tastes of both the north and the south. There were also special Aozao noodles and Suzhou soup noodles, green rice balls, anyway, everything was prepared. I forgot to take pictures of the room. I used to run a hotel, so I might pay more attention to the details of the hotel. I really have nothing to say about this. The front desk will greet you no matter what time it is, even in the middle of the night. I really strongly recommend that Atour nationwide popularize the management of this hotel, which is much better than some 5-star hotels, and the price-performance ratio is super value✅

There are convenience stores and restaurants around the hotel, so you won't have any problems. The hotel lobby is spacious and they offer welcome drinks. Above all, the pillows at ATOUR Hotel are the best. You can expect a good night's sleep.

Service: Average Someone smokes in the lobby Rooms smell of smoke No breakfast Wouldn't consider coming again

In general, this is the one with the largest room and the most comfortable layout among the several Yaduoli hotels I have stayed in. Facilities: Complete Hygiene: Clean, tidy, dry and wet separation Environment: Convenient for travel, there is a terrace on the restaurant floor, you can smoke and drink tea Service: Warm and considerate

Good review, the service is good, it's mainly about choosing the brand and the time of decoration