Iijimakan

We called the hotel before booking the hotel to make sure parking was available but the receptionist who answered was very rude and transferred our call to someone else without forwarding our enquiry. The hotel was not clean and it didn't seem like they had any staff who goes around and check every now and then. No toilet or shower in the room. The handwash basin in the room was also not working so we had to go wash in the public areas where the water was freezing. The price of the hotel upon booking was also too high and did not meet our expectations. The only good points were extra duvets and futon and the location was in the center close to shops.