Anonymous User
March 31, 2024
The hotel's hardware and software are excellent, as always at the Park Hyatt level. The Japanese breakfast is good, but the dinner is not good... I didn't order Teppanyaki for dinner, so I went to Bistro. I ordered beer after I sat down, but it didn't come for a long time. I asked for it, and when it was served, I was so hasty that I spilled the beer on the table and changed it... My wife's main dish of fish was almost finished, and my main dish of steak hadn't come yet. I asked for it, and it came. To be honest, it tasted good, but the service was really not up to par. After observing it, it might be because there were not enough waiters. Everyone was very busy, but they just couldn't meet customer needs in time. This should be a problem with the management!
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