Verified traveler
March 10, 2024
First, everyone we encountered was nice and accommodating. Check-in was easy, I was surprised to receive an actual key, rather than a key card. The room was ok. The first night I discovered our a/c wasn't working, the manager tried to fix it but was unable to, and she comped the resort fee. Carpeting throughout is in need of replacement, and there is no elevator to our second floor room; the front desk attendant offered to help with the luggage. Location is good, close to Indian Wells tennis and Costco. We didn't try the food at the restaurant, so I can't comment on the quality. We did check out the happy hour menu that has some appealing options. Parking is limited, but there is additional parking across the street in a commercial lot.