Hotels near Black Mountain, Kelowna

I spontaneously decided to stay a night to check out the UBCO campus. The location is super convenient, really easy to find by car, and very close to the university – definitely my top choice for visiting the campus. The room facilities were pretty standard, which is what you expect from a chain hotel; they always have a certain standard and guarantee.

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

The hotel is in a great location, right by the lake, with a pleasant view. The room facilities are very complete, and the suite I booked actually has three bedrooms and three beds, which is very cost-effective. The rooftop heated swimming pool is a plus, and there is also a hot tub, which is a perfect holiday choice.

This is an ancient hotel but with very convenient location and plenty of parking lots. The room is clean and tidy with romantic dim lighting in the room area. Simple breakfast comes with boiled eggs [very limited quantity and you won't get one if even at 9am], cereal, breads, muffin, yogurt, milk and coffee. Surprised that there's sauna room and a small pool. Helpful and polite Front Desk staffs with efficient services.

The front desk staff were excellent. Everyone was friendly and kind, and had a very clean appearance ✨️ It's also super close to downtown, so I highly recommend it!!

”An absolute gem in Kelowna! The Hyatt Place offers a perfect blend of modern comfort and exceptional service. Our room was immaculate and spacious, featuring their signature Cozy Corner sofa that made relaxing after a day of exploring so easy. The standout for us was the breakfast buffet—easily one of the best we've had at any hotel, with a fantastic variety of fresh options. We also loved the rooftop lounge for evening drinks and the clean, well-maintained indoor pool and hot tub. The staff went above and beyond to make us feel welcome. Highly recommend for anyone looking for a top-tier stay with great value!”.

The surrounding environment is very beautiful, the room facilities are also very good, that is, I regret that I have not booked a villa. In fact, it is quite good for us to book a villa for 7 people.

Had two rooms booked and for some reason both of them were right beside the service elevator on each floor. I think this hotel gives trip.com customers the less desirable rooms, not to mention the light was burned out on the bathroom mirror as well in one room.

Our stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well. It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.

Overall, my stay was nice and it was a good experience, the Barbecue stove was very good and the location is very convenient too, but the air vent was very dirty and has a heavy smoke smell, the outdoor pool was pretty dirty too..