Hotels near Hamilton Place Mall, Chattanooga

Wow Wow Wow what a hotel - Service was excellent - The Room was extra clean and stocked with towels - The staff were extra special - Duan , Melchia, Maya and Julio helped with our luggage - Nice young man, What a room - Amazing and the hole expierence and ambiance of the Hotels is really special - Defiantly recommend this one

Read Hotel is a beautiful historic hotel. The lobby is classic and our Manor room was well appointed. We encountered two problems though. The front desk clerk was very short with us at checkin and seemed annoyed to answer our questions about valet parking. But, most importantly, our room was so very noisy at night. The walls are paper thin and we heard every conversation in the neighboring room. Also, the doors in our hallway closed with a loud bang every time a guest closed their door. It was one of the worst nights of sleep we have ever encountered in a hotel. At checkout the clerk did not greet us except to ask if we wanted our receipt printed or emailed. No “How was your stay?” was asked. We chose not to complain to her at checkout as she didn’t seemed concerned about us as guests.

Bed was not clean. There was hair and food crumbs on the sheets! Front desk clerk was very nice and brought us some sheets. She said that she was the only one at the hotel so she couldn’t send anyone to change the sheets for us so we had to change our own bed! Around 10pm after we had gone to bed, we started hearing someone running and jumping around in the room above us. We waited patiently for about an hour to see if they would settle down but finally had to call front desk and complain. Desk clerk said she would take care of it and after a few minutes the noise stopped. Didn’t get back to sleep until after midnight.

Clean room. No dresser or other type of wardrobe to unpack clothes; hangers available, along with ironing board/iron. Hair dryer. No microwave even though one pictured in the room pic I saw. Coffeemaker adequate but could be nicer. Tolietries provided (single use). Staff friendly & helpful. Couldn't connect to Wifi; must use hotel admin password which they provided. Ice machine on my floor didn't work, easy access to another unit on other floor via elevator. Walking distance to free City Shuttle and several very good restaurants and cafes. Decor is quasi mid-century modern. Small desk and swivel office chair but no other additional seating, other than on your bed. Small vinyl ”ottoman” (to be used how?). Heating/AC unit efficient & quiet? Had fan only mode for air circulation which was nice. Room view blocked by structural pillar; I didn't want to hassle changing rooms; on hindsight, I should have moved to ”pool view” room instead of ”city view.”

This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!

Would have given them 5 happy faces for the swimming pool BUT it was only open from 9 a.m. til 10 p.m. We didn't get to swim because of the time limitations. 👎 I was so disappointed 😞 But and on a different subject, and more importantly, i suppose, is the bed was so very comfortable. We had a good night's sleep. Which is what is the main thing one looks for in a place to sleep. So thumbs up for the mattress!👍👍👍👍👍 Everything was clean and well maintained. We were pleasantly surprised by the charming woodsy view from our room window! 😊👍 We loved the shower walls. So much so we may decorate our home shower with it.💖😉

The room was clean for the most part (the price we paid, you can't expect it to be spotless). The stay was okay, our air-conditioner didnt work and we were so tired the first nignt, we didnt say anything. We got up and left, spending most of the day out. When we got back, we still didnt say anything about the air not working. However, on the 3rd day we did mention it to the guy up front. He offered to change rooms but we declined since we only had one more night left. The guy returned to our room with a box fan for us! Very sweet gesture and we gladly accepted. I always clean up after myself before leaving so they don't have as much of a mess to clean. It was a $50 deposit at check-in with the statement it could be 4-6 weeks before its issued back. We recieved the deposit back the same day, a few hours after leaving. Again, it isnt a luxury high-end place but it was worth the price paid and a very friendly front desk worker!

The hotel is old, especially the carpet has a damp smell and feels not clean. But its location is very good, the parking lot is large, the room is large, the service is good, the breakfast is good, because of the familiarity, I have lived here many times. Once I stayed at the Marriott Hotel next to me. Although it was luxurious, the room was small. I also reported two fire alarms in the middle of the night. The price was too low and the experience was too bad. So I often live here.

I thought the front desk staff was really nice and helpful. The check in and out was super quick and easy. The breakfast was minimal, but good. They have a waffle maker, some cereal, yogurt, toast, coffee and juice. We were happy with it! And we swam in the pool which was small, but nice! It was a good location- about 10 minutes from downtown and easy to get on and off the highway from. I will say the hotel is a little run-down looking, especially our carpet in our room, but it was ok! The TV worked and had enough channels and the beds were comfortable. For the price, it was worth it, I'd say!

We visited for valentine's weekend, was able to checkin at 2pm. Room clean and nice. Shower was amazing and clean. Only complaint is that we could have used 4 pillows instead of 3.