Arran House Hotel

Arran House Hotel Reviews

Arran House Hotel

77 Gower Street, Camden, London, WC1E 6HJ, United KingdomView Hotel Details
Arran House Hotel
Arran House HotelArran House HotelArran House Hotel
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Guest Reviews of Arran House Hotel

7.5/10
132 review
Verified reviews
Location7.9
Amenities7.0
Service7.4
Cleanliness7.8
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All reviews(132)
Positive reviews(28)
Reviews with photos/video(5)
Great location(6)
Friendly staff(5)
Negative reviews(4)
Guest User
Double Room Non smoking
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 14, 2024
Arran house hotel was excellent! It’s conveniently located near top tourist attractions, making it a great base for exploring. They have a luggage storage area, which was very helpful, and even assisted us in booking a taxi to our next stop. A special shoutout to the staff for retrieving my lost AirPods after I checked out—they went above and beyond to ensure I got them back safely. Highly recommend this place!
Response from Property: Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Guest User
Basic Twin Room with Shared Bathroom
Stayed in Mar 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on May 1, 2025
Clean rooms , receptionists were super friendly But it doesn't have elevator so take if you have a lot of luggage you may face some hardships with it
Response from Property: Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. Please know that we take all feedback seriously and will work to address the issues you’re raised.
Guest User
Basic Triple Room with Shared Bathroom
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 16, 2025
Service in the hotel was very nice and welcoming, good communication before arriving . Rooms are quite old-fashioned, there was no soap in the top bathroom. And I didn't like the mould in upstairs shower. Breakfast was very present. Perfect location if you come into London. 
Response from Property: Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Cherry8
Single Room Non smoking
Stayed in Dec 2024
Solo travellers
2 review
9.0/10
Great
Posted on Jan 25, 2025
Perfect for solo travellers that are travelling on a budget but don't like the idea of staying in hostel / dormitories. It's located close to under ground as well as being in walking distance to almost all of central London's landmarks , museums, markets and shopping district. Room was clean and tidy and staff were friendly and helpful. You can also choose to store suitcases and baggage before and after check in which was great! Only con about this place is there is no elevator so bags must be carried up stairs.
Response from Property: Dear Cherry8, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Guest User
Double Room Non smoking
Stayed in Dec 2024
Couples
1 review
7.0/10
Posted on Jan 15, 2025
Good: breakfast with fresh fruits, veg, yoghurt, boiled eggs, salami, bread, pastries and wide choices of cereals and tea. Spacious room, helpful and friendly staff. Coffee and tea in room with an electric water kettle Bad: toilet super small. Hard to sit on the toilet bowl or turn around in the shower area. Shower area has been broken and water splashed out . Radiator frequently sounded like someone's drilling on the wall, so we stopped it and room could not be heated up We booked for a double room but stayed in a family room, so the room is spacious but the toilet seems far much smaller than the one we saw in the photo of the double room
Mr Clifton
Economy Single Room
Stayed in Mar 2025
Solo travellers
28 review
8.0/10
Very Good
Posted on Apr 29, 2025
Lovely stay as always, friendly staff, always willing to help.
Response from Property: Dear Clifton, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Guest User
Double Room Non smoking
Stayed in Oct 2024
Couples
1 review
8.5/10
Very Good
Posted on Nov 27, 2024
While the location is very good, easy access to most place of interest. The staff is amazing but the room lacked some facilities Nevertheless we enjoyed our stayed.
POK YIN
Basic Twin Room with Shared Bathroom
Stayed in Nov 2023
Couples
5 review
4.5/10
Posted on Dec 18, 2023
This hotel not suitable for couples, single guests and not required shower or toilet can stay. Room was too small, twin room bed only can vertical. Anyway not good for us to stay
Maja Milz
Basic Single Room with Shared Bathroom
Stayed in Mar 2025
Business travellers
2 review
6.5/10
Posted on Apr 26, 2025
Nice stay!
Response from Property: Dear Maja Milzm, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Guest User
Basic Single Room with Shared Bathroom
Stayed in Nov 2024
Solo travellers
1 review
6.0/10
Posted on Dec 13, 2024
Good location
Fengyutongxing
Basic Triple Room with Shared Bathroom
Stayed in Feb 2025
Business travellers
27 review
10.0/10
Outstanding
Posted on Mar 28, 2025
The hotel is very conveniently located near the station and the University of London. The service staff is very friendly and the price is reasonable. The disadvantage of the triple room is that there is no separate toilet and bathroom. The overall evaluation is very good. If you choose a hotel with a low price, you can consider it.
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Response from Property: Dear Fengyutongxing, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Richard Rojo
Deluxe King Room
Stayed in Feb 2025
Couples
1 review
7.0/10
Posted on Mar 23, 2025
The first day they didn't make the bed, they just stretched it and they didn't change the towels during the stay.
Original TextTranslated by Google
Response from Property: Dear Richard Rojo, We’re sorry that we didn’t provide you with the experience you were hoping for. Please know that we take all feedback seriously and will work to address the issues you’re raised. Thank you for choosing to stay with us.
Chureneryi
Basic Single Room with Shared Bathroom
Stayed in Mar 2025
Solo travellers
90 review
8.0/10
Very Good
Posted on May 9, 2025
Good location, public toilet, but there is a sink in the room
Original TextTranslated by Google
Response from Property: Dear Chureneryi, Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. Please know that we take all feedback seriously and will work to address the issues you’re raised.
ChenshijieDeforest
Basic Single Room with Shared Bathroom
Stayed in Apr 2025
Solo travellers
47 review
7.5/10
Posted on May 21, 2025
Good location, cost-effective, comfortable breakfast
Original TextTranslated by Google
Response from Property: Thank you for sharing your positive experience with us. We’re thrilled to hear that our services met your expectations and that you had a great stay. We appreciate your feedback and hope to see you again soon.
Anonymous User
Economy Single Room
Stayed in Mar 2025
Travel with friends
1 review
6.0/10
Posted on May 2, 2025
Sound insulation is not very good
Original TextTranslated by Google
Response from Property: Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced during your stay. We take all feedback seriously and will use it to improve our services.