To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(406)
Positive reviews(390)
Reviews with photos/video(133)
Loved the view(47)
Large rooms(45)
Great swimming pool(26)
Convenient parking(21)
Located in the city centre(8)
Perfect for kids(6)
Tasty food(6)
Strange smell in room(5)
Negative reviews(16)
Anonymous User
Premier King Room
Stayed in Dec 2024
Couples
108 review
4.5/5
Great
Posted on Jan 9, 2025
Stay was pleasant and comfortable. Check in staff, Ms Norin, is very cheerful and friendly which made the entire experience awesome.
Ezwun
Premier King Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 31, 2024
Had pleasant stay at here!! Worth every penny. Premier king room ada bathtub!! The best 😭✨ pool pun kids friendly. Best guys
Guest User
Junior Suite King - City View
Stayed in Nov 2024
Family
2 review
3.7/5
Posted on Dec 29, 2024
Generally a nice hotel with large room/ suites and hope it will be well maintained
Pro:
Modern & large room, worth of money.
Con:
TV not clear, No bed sheet provided for sofa bed.
Anonymous User
Junior Suite King - City View
Stayed in Nov 2024
Business travellers
9 review
4.2/5
Very Good
Posted on Dec 21, 2024
The room is huge for two person however bath tub only avaiable for smaller rooms. On time to visit the portugese settlement Christmas celebration as well.
Wonderland’s
Junior Suite King - City View
Stayed in Nov 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Dec 17, 2024
Overall is ok. But the pillow not nice. Location is quite far from Jonker street, it’s not a walking distance. I would like to drive out, but as everyone knows, hard to get parking there. Hence….
EpulAsh
Executive King Room With Balcony
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel was very nice, the view is superb. The most important part is bathtub.
Kelvin Koh Chee Hong
Junior Suite Twin - City View
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Dec 1, 2024
The hotel room is clean. The hotel comes with a decent swimming room for the guest to enjoy. Car park is free for customers provided you get the ticket validated at the counter at the lobby. My 1st stay was few years ago and this is my 2nd second. Very pleasant stay. Keep it up
Haziera
Premier King Room
Stayed in Oct 2024
Couples
30 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Hotel best tapi tak include breakfast. Kalau included terus kan best. Bilik selesa siap ada bathtub. View pun nice Sgt
Anonymous User
Junior Suite Twin - City View
Stayed in Nov 2024
Family
2 review
3.0/5
Posted on Dec 2, 2024
Everything average, too calculative even extra tower need charges. Water heater not stable
Hann I
Junior Suite King - City View
Stayed in Nov 2024
Couples
6 review
4.2/5
Very Good
Posted on Dec 29, 2024
Nice city view & can improve on facilities (fridge & TV remote control)
megatshamsul nizam
Premier Twin Room
Stayed in Sep 2024
Couples
12 review
3.5/5
Posted on Oct 29, 2024
Tips:
Opt for room type suites with balcony and facing Sungai Melaka for spacious and best view.
Pros:
Fast check-in & check-out.
Room is clean.
Free covered parking.
Spacious bathroom with bath tub.
Free wifi but signal not that strong.
Extensive no of tv channels minus the sports channel.
Air condition works well.
Cons:
Its layout makes the premier room looks cramped.
Faulty refrigerator; not cooling.
No in-room ironing & board.
Confusing facilities signages; lift, stairs.
Small pools and gym.
Tonyyee
Junior Suite King - City View
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 7, 2024
Very clean room.Bed is good to sleep.Price is acceptable!!
Anonymous User
Junior Suite Twin - City View
Stayed in Oct 2024
Family
29 review
4.0/5
Very Good
Posted on Dec 13, 2024
Nice hotel and swimming pool. Just too crowded and swimming pool became full
Snowfly
Premier King Room
Stayed in Oct 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 28, 2024
Good experience. Nice hotel and spacious
Clean and suitable for family.
Nurul Hamilah
Premier Room
Stayed in Aug 2024
Family
34 review
4.5/5
Great
Posted on Nov 11, 2024
We stayed at The Pines during our short family trip to Melaka. Pleasant stay