Cannes Marina Appart Hotel Mandelieu Reviews

I concur 100% with the negative reviews, this is NOT a modern hotel -it is dated and the staff are next to useless! If you have a view of the marina, that is the only saving grace! We booked in and was given the wrong room, got to the marina view room that we booked and then the staff knocked on the hotel door, informing us we had been “upgrade”. At that precise moment, we thought our luck was in, as the room we had was old, tired and definitely needed a refurbishment. We moved our bags to the “upgrade” room, that was overlooking the main road and NOT the marina, yet still tired, old and in need of modernising. I asked the woman, how this room was an upgrade and she claimed she did not understand English and walked away. Thank goodness this was just a 1-night stay! I will never be back at this dreadful establishment. Also be careful, if you venture out in the evenings, we were approached 4 times with beggars around the apartment block. Anyone giving this accommodation more than 2 stars really need to broaden their travels, as they obviously do not get out much! This is comparable to the hotels in Spain back in the 70’s, as another guest mentioned.

I booked the Cannes Marina Residence for 1 night back in July, I then emailed them which they did not reply to so I booked a second night online, what a HUGE mistake that turned into a nightmare! 1) We spent 30 minutes trying to find the Cannes Marina Residence, I phoned the hotels telephone number for it to go to voicemail. I left a message and carried on searching for the Cannes Marina Residence, after 25 minutes I stopped a local who told me there was no accommodation of that name and the only accommodation in the area is Appart Hotel Cannes Marina. We followed his directions and we got to the reception; this is when the fun started! 2) We gave reception our name and ID, they said they could only find 1 booking for that night, which was fine. A guy and a woman on reception and the guy gave us precise instructions on how to use the combination lock door handles. He showed us that you put the fob they issue you with at the front of the handle and it opens, if not as a failsafe, they have a keypad and use the code in your welcome pack. Off we went to the 13th floor. 3) Tried to access the room, the fob didn’t work nor did the access code in our pack. My wife went down to reception and the woman on reception said she had found our other reservation and that we would have to move to another room at a different part of the hotel. She came up to the room and showed us, that you had to put the fob on top of the keypad and NOT at the front of the handle as her colleague showed us, the door opened and she left. 4) On entering the room, we were both horrified, it was like stepping back to hotels in Benidorm in the 70s! Artexed walls and this was an alleged upgrade! Electrical trunking glued to the walls that connected to light switches that did not work! Electrical sockets that had gaps a child could get their fingers down and get electrocuted! 5) The kitchen had 1 electrical socket with an extension plugged into it, into the extension went the toaster, kettle and Nespresso machine! The bathroom had EMPTY shower gel and shampoo dispensers on the wall. 6) I then tried the internet, like everything this was faulty…the WIFI password on the pack did not work, I went down stairs to reception and told them I was not happy with the room and I would be checking tomorrow morning. It’s now 10pm, then someone decided to start a disco, it was like being in Ibiza, this went on with the volume blasting out until midnight. I tried to call the front desk as the facilities indicated 24 x 7 front desk, again it went to voicemail! I decided to rename this place Fawlty Towers for obvious reasons. I went down the following morning to check the opening hours of the office which stated it was NOT 24 x 7 as advertised. I waited until 9am when the reception opened and I told the receptionist that we were checking out and explained about the issues and the load music up to midnight, she told me that I had to contact the booking agent who was ********** to get a ref

These apartments are well located, only 15 mins walk from the local train station (7 mins journey into Cannes) and near the supermarket and a number of restaurants. They are clean and practical (but quite small and not luxurious) and the room cleaning service was good. There is a good view from the upper floors and the pool is big and clean (but very cold).

We rented 3 weeks for a 3-room apartment with family. When we arrived, the beds for the children were not in place. The shutter in our room has not worked from the start but no repairs due to lack of parts and also apparently a hotel should not have shutters just curtains!! An aberration !! Especially at the price charged! The shower is not draining well, hop back to reception, the other shower has a problem with walls that don't slide, missing a part that we found in the toilet bowl. And to repair bathroom immobilization all day long. Several sockets do not work. Restricted crockery kit for 5 attention 6 spoons, 6 knives, 6 forks. 6 plates. But luckily we have a corn oven, no dish to go in it and even less a trivet. Well, for 3 weeks we're going to have a picnic. Grrrr 😖 I don’t recommend it for families. Or just one night. And forced to eat inside because the outside table only really allows 3 people. Disappointing and if you go see the director he clearly tells you that he did his best. Limit we are too demanding! At the price it can be a minimum...

Magnificent apartment, fully equipped, very clean with large rooms and tastefully furnished. Everything was perfect. from the reception upon our arrival, until our departure. the accommodation was pleasant, functional and very well equipped. the cleanliness and calm are very appreciable.

We stay at this establishment regularly. Absolutely ideal for spacious, well furnished, very clean apartments. Cleaning is done during the stay with regular change of linen. The reception is well organized. The staff is smiling and attentive. The pluses are the huge swimming pool. Free private parking, the large terrace with a view of the swimming pool and the Marina. A nearby hypermarket for shopping. In short, nothing is missing.

Establishment over sold compared to the services offered We rented for three weeks in August several things did not work on our arrival Room shutter out of order and never repaired on holes weeks, blocked shower, shower screens stuck, non-functional sockets in the rooms either you have the light or you charge your phone, elevator always broken. Regarding the kitchen, a single pan and very few utensils, an oven but no dish to go in it. When we complain, they can never do anything Management not at the level of their functions. Not recommended 7500 euros for three weeks we can find better elsewhere, which we have already done for next year, at 3000 euros less with the same services. Find out carefully

Nuitée dans un appartement 1 chambre traversant avec une superbe vue sur les montagnes, la mer et le port. Très bon accueil, à l écoute et arrangeant. Merci beaucoup. Appartement très spacieux, très propre, équipements de qualité, tout ce qu il faut, rien à redire. Bien placé, extérieurs entretenus, grande piscine.