Residhome Metz Lorraine Reviews

Very convenient location, just a few steps from the train station. We are very happy with the hotel.

Please, who are you trying to show your bad face to? Just charge the money, why are you shirking your responsibility?

Bon hôtel avec un emplacement très sympathique !

一樓大廳的服務人員都很熱情，待人親切又會說英文，能快速明白旅客需要什麼，真的非常感謝。能用這個價錢訂到這麼靠近車站，房間又大又乾淨，真的很不錯。 有陽台、電視、很多櫃子，重點是有小廚房，可以簡單煮點料理。

Super rien a dire

Cleanliness could improve. Pictures were more attractive than reality. Friendly staff. I would still use the hotel for next stay

The residence was easy to find and wasn’t far from the city centre, but was situated a stone’s throw from an extremely busy railway line and sidings. Checking-in was straightforward and the guy on Reception made a real effort to communicate in English. We paid for the room and for private underground parking @ 9 euros a night and we were pleasantly surprised to find how easy the access was to the car park. A word of caution though – we were in a long wheelbase Mercedes and we grounded on the ramp – could have been nasty if we had got more weight in the car. The car park had direct access to Reception and there were lifts to all floors. So far so good . On entry to the room we noticed immediately that there was a strong smell of damp and that it in no way resembled the photos on ***********. We passed through a miniscule kitchenette with a pedal bin backed by stained wallpaper, and into a bedroom so full of cobwebs that it was like a 1950’s horror film set. Spider webs in the corners, above the bed and at ceiling level everywhere. The main light shade was full of dead insects and one of the chairs was badly stained. Tops of the door frames were grimy and obviously hadn’t been cleaned this century. The main window had no security opening option so was impossible to have open without risking getting our throats cut whilst we slept. Being seasoned world travellers and familiar with second-class foreign accommodation we opted to make the most of it and chalk it down to experience, but our patience reached the limit when my wife had a quick shower and I followed to find that the water was stone-cold. Upon complaining to Reception we were told that ‘the rooms have individual water reservoirs’ and we ‘would have to wait two hours for the water to warm up.’ Unacceptable in 2022, as was the Receptionist’s suggestion that we could change rooms for an additional 100 euros. Faced with having to try to find alternative accommodation in Metz city centre at short notice during the Christmas Market period, we had little choice but to make the most of it. *********** were completely useless – said that they would speak to the hotel management but then came back to us saying that there was nothing that they could do. Hot running water on

The apartment was very spacious, but would need some maintenance: when showering, water would come also from the bathtub faucet and the shower itself was leaking. The door bolt lock (additional lick from inside) did not work. The room was really hot, also compared to the hall. The building is looking directly on the railway tracks and really close to the station (we could see the interior from our window), which might be a bit noisy, especially with an open window. For an additional price, there is a spacious garage. Position is great, close to the train station and the Centre Pompadour, 10-15 minute walk from the center

The appartment was nice and clean. The room was big, kitchen was cute and equipped. Just a couple of min. to the Central station. Bus station is in the front of the Hotel. The staff was very accomodating and friendly.🇧🇻

Basically: It's OK. not great, not bad. It's clearly a cheap accommodation, but the bed and bathroom were clean enough and the room was quiet. Initially they could not find our reservation, but that was possibly a fluke. One chair and one set of towels in our appartement for two, but on request we got an additional set of towels without issue. Location is fine for exploring Metz, close to the train station and a 10 minute walk to the center. Don't expect too much, but it's cheap :-)

Ashamed! Deplorable state, desire to flee and unfortunately no way to change rooms. Unbearable smell of cigarettes in the room...bed and cushions impregnated with the smell, moldy grout ++ in the bathroom and shower, dirty shower head, sticky and dirty floor...and no way to ventilate properly. When I report the problem of smell, I am told that they can put bombs in the room without surprise (even though smoking is prohibited), that I must use the fan to evacuate the smell.. except that the latter is full of dust...the next day they explain to me that it's all the fault of the visitors who don't respect the rules. I'm not asking for great luxury but a clean room. Even taking a shower was repugnant to me...I strongly advise against it! And of course...no commercial gesture. Next time I'll sleep in my car rather than in this room saturated with cold nicotine where it was extremely hot.

Agréable séjour Personnel de l accueil très chaleureux Seul bémol : mauvaise insonorisation du logement

Chambre très bruyante Entre la gare à proximité, les train et surtout la ventilation (vmc) très sale et très bruyante

Etablissement très propre et à deux pas de la gare. Situé entre le centre Pompidou et le centre ville sa situation est idéale. Studio spacieux et confortable, possibilité de laisser les bagages, accueil agréable.