To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(1)
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Negative reviews(1)
Guest User
Stayed in Apr 2024
Friends
4 review
2.1/5
Posted on Apr 11, 2024
From the time I checked in until I left at 9pm, I couldn't stand it anymore. There were no less than dozens of bugs everywhere in the bedroom, restaurant, toilet, and bath. After repeated inquiries, they said that the environment around the hotel has been like this since November last year. They tried to get rid of the bugs but it didn't work. It's funny that from the beginning to the end, no one responsible came out to explain or apologize. The dinner in the evening was also perfunctory. Your safety and price don't match. In addition, since there are so many bugs that can't be killed, why can you continue to operate normally? Are you asking consumers to pay for it?
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Alfred K L
Stayed in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 14, 2024
The hotel is an old Japanese-style building full of history, but kept very clean. The room has floor-to-ceiling glass, allowing you to enjoy the panoramic view of Amanohashidate. You can also enjoy the same beautiful scenery when taking a bath in the bathroom, but the water quality is not as good as hot spring water. The hotel staff are very polite and the service is very considerate. The breakfast and dinner provided by the hotel are sincere; rich and delicious. The only problem with the hotel is the poor soundproofing of the rooms. The noise made by the staff cleaning the large bathhouse at midnight disturbed my sleep.