Joy Palace Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
Joy Palace Hotel
Health Protected
Westlands Road, Westlands, Nairobi, 00101, Kenya
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A stay at Joy Palace places you in the heart of Nairobi, within a 5-minute drive of The Sarit Centre and University of Nairobi. This hotel is 1.9 mi (3 km) from City Market and 2 mi (3.2 km) from Uhuru Park.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 5 Reviews
Amenities
SpaPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclubBilliards RoomRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Wilson Airport
(8.0km)
Airport: Jomo Kenyatta International Airport
(19.5km)
Train: Nairobi Railway Station
(5.3km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Twin Room
2 Single bed
Non-smoking
Private Bathroom
Towel
Lower Washstand
Private Toilet
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2
Superior Room-Non-Smoking
1 Double bed and 2 Single bed
Non-smoking
Private Bathroom
TV
Towel
Wardrobe
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1
Double Room With Double Bed
1 Double bed
Non-smoking
Private Bathroom
TV
City View
Towel
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Guest Reviews(5)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. US$ 1.20). Trip Coins can be used to save instantly on room rates.
Guest User
April 13, 2023
Honestly it has potential but not good. In most places in Kenya we came across with very strict security at hotels, not this one, the door was always unlocked and when coming and going we didn’t always see security. Reception staff was nice on check in, but on the next day we’re knocking on our door about leaving when we had paid for late check out. The room was pretty dark, and the beds felt pretty dirty and the sheets made for us scratching, we did ask for new pillows cases because the ones provided initially were unacceptable. We had paid for breakfast at check in but got told no at the restaurant (more like a bar) and had to prove we did pay for it. The breakfast was very disappointing: it was only toast, butter egg and tomato. Tea and coffee as drinks, when requested a juice we were told not included. So no option of drinks when you don’t like coffee or tea.
Guest User
April 9, 2023
The location is good as it is close to 2 malls and a Supermarket. The staff seemed friendly and assist if you need help from them. There were lots of mosquitoes but as an African I was used to seeing mosquitoes even if not always this many. We met half used toilet paper when we checked into the room and the room we stayed in was cleaned only once upon request throughout our stay and we stayed for 4 nights. No one came to try clean the room or offer daily renewables like soap, toilet paper, etc. We had to watch the local TV which was in Swahili and did not have interesting programming anyway. I have stayed in a nicer hotel in Kenya on a prior visit and I think I would explore other options next time i'm there.
Verified traveler
September 24, 2022
Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Guest User
June 1, 2022
Noise is terrible from the adjoining restaurant/bar. Experienced loud music till 2am both nights. Informed reception to be told it’s a leased out joint to different management. Seems management gives no respect to complaints. Travelers are informed here to come at their own peril. Terrible.
Verified traveler
December 5, 2023
Ett enkelt boende som passar utmärkt för en god natts sömn.
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Property Policies
Check-in and Check-out Times
Check-in: 11:00–23:30
Check-out: 09:00–10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 15
A stay at Joy Palace places you in the heart of Nairobi, within a 5-minute drive of The Sarit Centre and University of Nairobi. This hotel is 1.9 mi (3 km) from City Market and 2 mi (3.2 km) from Uhuru Park.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Spa
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Bar
Nightclub
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
KTV
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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