Fengya Hotel (Nanning Wuyi Road Jiangnan Wanda) Reviews

Response from Property: 尊敬的貴賓您好！楓雅酒店位於江南水街綜合樓主樓內，親愛的客官您好~很遺憾沒能讓您住得滿意，我們將會加強對酒店軟硬件設施以及服務質量的提升，酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施，務求讓閣下入住有更為舒適整潔的環境！對於您在酒店入住期間的經歷，我們深表遺憾。酒店樓下附近最近在修建地鐵，應該也差不多接近尾聲咯。6號線地鐵在不久的某天就開通啦，就在酒店門口哦！到時候出行會更加便捷。所以在您入住期間給您帶來不便，實在很抱歉。如果在您下次入住時遇到不滿意的地方，希望您可以在第一時間通知我們，我們一定竭盡所能為您解決問題，給您提供一個滿分的入住體驗，請您相信我們一直在不懈努力的前進，衹為贏得更多賓客的滿意！為每位賓客提供高效舒適的服務是我們追求的目標。最後祝您生活愉快一切順利！

Response from Property: Dear guests, we regret that you were not satisfied with your stay. If you have any problems with the room facilities or equipment during your stay, you can call the front desk directly. The room landline is one-click to the main desk. Scan the QR code to report the problem. The backend may not receive the message in time. We regret that we did not receive your feedback in time. We suggest that you can directly feedback to the front desk next time. We have staff on duty 24 hours a day. The air conditioning problem you mentioned was checked by the engineering department and there is no problem. The snowflake mode is required for cooling (the cooling mode is adjusted normally in summer. Just insert the power card and turn on the switch). The hotel Each room's shower and sink switches have hot and cold labels printed directly on the hardware. "H" on the left indicates hot water, and "C" on the right indicates cold water. All rooms have hot water that runs for three seconds, and normally the water is quite warm even in the middle position. Regarding the shampoo and shower gel labels, it's possible that water from the shower splashed onto them while showering, causing the labels to fall to the floor. All rooms have been checked and re-labeled to avoid similar incidents. We apologize again for the inconvenience and look forward to providing you with even better service next time.

Response from Property: 尊敬的賓客，您好！感謝您的入住與分享~酒店有提供各式各樣的個性化服務哦——如解酒茶、薑糖水、蒸汽眼罩、小童牙具、搽皮鞋、隔音耳塞等免費提供，我們始終堅持服務至上的原則去服務好每一位客人，致力讓每一位賓客都享有賓至如歸的入住感受，我們一直努力為每位顧客提供最為貼心細緻的服務，為每位顧客帶來超值的體驗。

Response from Property: Dear guests, thank you very much for your recognition of the hotel in all aspects. It is a pleasure to bring you such a wonderful stay experience. The hotel is adjacent to Jiangnan Wanda Plaza and Dream Island Shopping Center, which has everything you need for eating, drinking, playing and cinema. At the same time, the Tamsun Farmers Market near the hotel has fresh and cheap fruits and seafood for purchase, providing you with a super affordable shopping environment. Welcome to experience it again next time.

Response from Property: Dear guest! Thank you for visiting Fengya Hotel. We apologize for not providing you with a perfect stay experience. We will take immediate action to address the issues you raised. If you have any questions during your stay, please feel free to contact us. Our front desk staff are dedicated to serving you 24 hours a day. We look forward to seeing you again and wish you a happy day!

Response from Property: 尊敬的賓客，您好！感謝您如此走心的點評，把楓雅描述得面面俱到！能得到您對我們服務、衞生的認可是我們的榮幸， 看到您的評價小的心裏美滋滋的! 酒店地處繁華地段， 有着都市的熱鬧和方便， 酒店自助早餐品種豐盛， 美味可口， 洗衣房設施齊全，酒店有提供各式各樣的個性化服務哦——如解酒茶、薑糖水、蒸汽眼罩、小童牙具、搽皮鞋、隔音耳塞等免費提供，如有需要可致電前台或發訊息給酒店小管家即可，希望您未來可以繼續關注我們酒店，並將以後入住時的更多感受和體驗告訴我們，酒店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家!

Response from Property: 尊敬的賓客：您好，感謝您的點評！因為在修建地鐵，所以主幹道現在多少有一點影響，不過也已經快結束了，在在未來的某一天地鐵的出口就在酒店附近喔，這樣我們的出行會更加便捷呢~同時我們會帶着您的鼓勵和支持繼續努力，希望下一次的相遇我們能有機會為您提供更滿意的服務，期待您的再次光臨！ 也期待下次我們的服務能讓您給我們點上五星的好評，再次感謝您支持小雅。祝您生活愉快！

Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vigor to move forward. The hotel is located on Wuyi East Road, Jiangnan District. It is very convenient to drive or take a taxi to the surrounding areas. The hotel is more than 30 minutes away from the airport, 30 minutes away from Nanning East Station, 20 minutes away from Nanning Station, and about 800 meters away from Fujian Garden Subway Station. There are bus stops on both sides of the door, with convenient transportation and convenient travel. The famous scenic spot Qingxiushan Scenic Area is 20 minutes away from the hotel by car. The hotel is adjacent to [Jiangnan Wanda Plaza], [Dream Island Department Store], [Tanchon Commercial City], [Pingxi Night Market], [Baiyi Shanghe City], [Tingzi Wharf] and other niche and stylish scenery. I hope you can continue to pay attention to our hotel in the future and tell us more about your feelings and experiences when you stay in the future. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart, looking forward to your next return home!

Response from Property: Dear guest, hello! Thank you very much for your comments and recognition. The hotel is located on Wuyi East Road, Jiangnan District. It is very convenient to drive or take a taxi to the surrounding areas. The hotel is more than 30 minutes away from the airport, 30 minutes away from Nanning East Station, 20 minutes away from Nanning Station, and about 800 meters away from Fujian Garden Subway Station. There are bus stops on both sides of the door. The transportation is convenient and the travel is convenient. The famous scenic spot Qingxiushan Scenic Area is 20 minutes away from the hotel by car. The hotel is adjacent to [Jiangnan Wanda Plaza], [Dream Island Department Store], [Tanchon Commercial City], [Pingxi Night Market], [Baiyi Shanghe City], [Tingzi Wharf] and other niche and stylish scenery. You can take pictures at will and go shopping in your spare time. Fengya Hotel will always stand in this city, waiting for your return.

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的點評，金盃銀盃不如您的口碑，如有任何的意見及建議歡迎給我們指出哦，我們的成長離不開您的監督，如果住得滿意下次記得給我們5星好評喲，感謝您的支持與鼓勵，期待再次光臨，祝旅途愉快！

Response from Property: 尊敬的賓客，您好！非常感謝您的點評與認可，未能得到您的滿星小雅很遺憾。~如有任何的意見及建議歡迎給我們指出哦，把更多的入住體驗告訴小雅，希望下一次的相遇我們能有機會為您提供更優質的服務，期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guest: Hello! We are glad that you chose to stay at Nanning Fengya Hotel. I was stunned when I saw your evaluation! We are really touched by your satisfaction and affirmation. We will continue to work hard. We hope that you can continue to pay attention to Fengya in the future and tell us more about your feelings and experiences when you stay in the future. We look forward to your next visit! ps: If you are very satisfied with our service, the score should be 5 points. Thank you for your attention!

Response from Property: Dear guest, thank you for staying at Fengya Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Jiangnan Wanda Plaza and Dream Island Shopping Center, which has everything you need for eating, drinking, playing and cinema. At the same time, the Tamsun Farmers Market near the hotel has fresh and cheap fruits and seafood for purchase, providing you with a super affordable shopping environment. The subway you mentioned has been under construction for a while and is about to return to normal. The subway will soon be near the hotel, making travel more convenient! Looking forward to your visit again! I wish you a happy life~

Response from Property: Dear guests, hello! Thank you very much for your review and recognition. The hotel is located in Jiangnan Water Street, Wuyi East Road, Jiangnan District. It has an underground parking lot and new energy charging piles on the ground. There are ample parking spaces. There are bus stops on both sides of Wuyi Road at the entrance, making transportation convenient. , convenient for traveling, the famous scenic spot Qingxiu Mountain Scenic Area is 20 minutes' drive from the hotel. The hotel is adjacent to [Jiangnan Wanda Plaza], [Dream Island Department Store], [Dancun Trade City], [Pingxi Night Market], and [Baiyi Shanghe City] 】【Tingzi Pier】Waiting for some niche and stylish scenery, click out the photos and take a stroll in your free time. Fengya Hotel will always stand in this city, waiting for your visit again.