To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.5
Service8.7
Cleanliness9.1
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All reviews(85)
Positive reviews(80)
Reviews with photos/video(23)
Awesome stay(21)
Clean and tidy(18)
Great service(18)
Convenient location(12)
Classy environment(10)
Easy to get around(9)
Close to airport(8)
Negative reviews(5)
Guest User
King Room
Stayed in May 2025
Solo traveler
13 review
7.5/10
Posted on Jul 3, 2025
The AC in the room was too noisy and disturbing sleep at night. Others amenities are well served.
Guest User
King Room
Stayed in Oct 2025
Other
10 review
8.0/10
Very Good
Posted on Nov 17, 2025
Nice looking hotel building and rooms
convenient location.
Housekeeper knocked at the door at 9am which is unexpectedly early.
WiFi didn’t work, and encounters hiccups before it’s sorted out
Parkade has a low ceiling, my jeep ranger scratched the top bar when entering
RipperRobi
King Room
Stayed in Sep 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 6, 2025
Great hotel, perfect location close to the airport as well as UC Irvine and the rest of the OC. Super clean and spacious room with good view and free parking. Didn't really hear the airplanes even though the proximity to the airport
Dayouyoushiyiweiyonghu
King Room
Stayed in Oct 2024
Traveling with friends
40 review
7.7/10
Good
Posted on Nov 25, 2024
I love this city so much so I booked this hotel. But i did't know why the housekeeping just used the key and opened the door directly after knocking twice. I haven't walked to the door yet and he just opened the door and came in. I was pissed. Can you please just call first or maybe wait for a second till i open the door for you?!
Guest User
Two Queen Room
Stayed in Aug 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Sep 3, 2024
it is a beautiful hotel! extremely clean and staff is responsive and friendly
Guest User
Two Queen Room
Stayed in Jul 2024
Business traveler
3 review
10/10
Outstanding
Posted on Sep 5, 2024
Great property! Super clean and lots of space. Staff is friendly too.
Junru Lyu
King Room
Stayed in Feb 2024
Couple
6 review
6.5/10
Posted on Mar 31, 2024
The room looks quite unclean and the bathroom doesn’t match the pictures presented.
Anonymous User
King Room
Stayed in Jun 2023
Business traveler
5 review
5.0/10
Posted on Jul 23, 2023
I had to stay at this hotel for 9 nights. Just a series of bad things... Internet was down for half of my stay. I would often come back to my room and find that room service didn't come, even though I was leaving pretty early every day to go to work. There is no water to drink in the rooms. They wouldn't let the delivery guy bring me food to my room. Someone left a glass on the floor in the corridor next to my room and it stayed there for a week. The sync was clogged when I arrived and the shower drain always takes ages to suck away all the water. I always had to open the toilet bowl tank to manually make the water reload.
As I write this, I can see a massive mold spot on one of the pillows I never used. I wish I noticed that earlier 🤮
Guest User
Two Queen Room with Pool View
Stayed in Nov 2023
Family
4 review
10/10
Outstanding
Posted on Dec 31, 2023
Warm pool was great!
To reserve the tennis court, ResortPass didn't ask the booking number, so the worker helped me.
Guest User
Two Queen Room with Pool View
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 26, 2024
Wonderful location and great service!!
John Frederick
King Room
Stayed in Sep 2023
Couple
47 review
10/10
Outstanding
Posted on Oct 16, 2023
Outstanding service and hospitality. Very friendly staff and accommodating. Modern rooms and furniture.
pzc
King Room
Stayed in Sep 2023
Family
39 review
10/10
Outstanding
Posted on Oct 19, 2023
Clean and bright, like it
M255487****
Two Queen Room
Stayed in Apr 2025
Family
13 review
9.7/10
Amazing
Posted on May 12, 2025
The location is very good, and it is convenient to the surrounding Newport beach, shopping and dining. The hotel facilities and decoration are new and modern, and the service and quality of breakfast and bar are very good.
Original textTranslated by Google
Travellerlover
King Room
Stayed in Mar 2025
Business traveler
10 review
9.5/10
Amazing
Posted on Apr 6, 2025
The environment is comfortable and clean. There is no shopping nearby, but there is Wendy’s and round table pizza 12 minutes away.
Original textTranslated by Google
Anonymous User
Two Queen Room
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Aug 1, 2025
The hotel is not far from the airport and is surrounded by beautiful scenery, suggesting an upscale neighborhood. There are Chinese and Japanese restaurants nearby. The hotel breakfast, while charged, was good quality and generous in portions.