New Century Hotel

New Century Hotel Reviews

New Century Hotel

No. 788, Zhuangshi Avenue, Zhuangshi Street, Ningbo, ChinaView Hotel Details
New Century Hotel
New Century HotelNew Century HotelNew Century Hotel
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1 night

New Century Hotel Guest Reviews

4.8/5
Amazing
2128 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2128)
Positive reviews(2104)
Reviews with photos/video(629)
Delicious breakfast(326)
Friendly front desk staff(139)
Perfect for kids(60)
Delicious buffet(40)
Stayed multiple times(33)
Nice bathtub(30)
Has rooms for families(25)
Secluded lake view(18)
Negative reviews(24)
His Babu
Guestroom (2 beds)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is very clean, the staff is so nice and very helpful, the view is amazing, no noise or complaints,I love this hotel.
Guest User
Deluxe Double Room
Stayed in Aug 2023
Business travellers
2 review
3.7/5
Posted on Aug 16, 2023
For food don’t have Europe style
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
goooooood
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Business travellers
2 review
4.2/5
Very Good
Posted on Mar 3, 2024
It’s ok
Zongyaochifanya
Guestroom (2 beds)
Stayed in Jun 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2023
good👍🏻 设施:good
Yonglexiaoge
Guestroom (2 beds)
Stayed in Apr 2023
Business travellers
17 review
2.5/5
Posted on Apr 14, 2023
The overall feeling is average, a few questions. 1 people smoke everywhere 2 Someone smokes in the gym, the floor is dirty, and things are littered. 3 The room is not air-conditioned and very hot at night 4 The screen window is full of dust and almost blocked. The air conditioner filter is probably not good. 5. When the breakfast waiter sees the dishes on your table, he pretends not to see them. The front desk, the lobby, and the welcome are okay.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am sorry to have caused you a lot of unpleasantness during your stay. We sincerely apologize, and thank you for your recognition of the front desk service of the hotel. Regarding the relevant issues you mentioned, the hotel attaches great importance to it. It has contacted the relevant departments to understand and rectify the related businesses involved, and instructed the relevant departments to sort out and improve the overall internal work process. The hotel will also strengthen internal management in the later stage to improve hotel work. The relevant professional and service skills of the staff, I believe that through our efforts, we can definitely give you an unexpected stay experience, we look forward to your visit again, wish you a happy life, New Century Hotel, enjoy what you want!
YOUSHINTO
Guestroom (Double bed)
Stayed in Dec 2022
Business travellers
87 review
2.7/5
Posted on Feb 14, 2023
The price/performance ratio of the hotel is very low, the price/performance ratio of the hotel is very low, and it is even more stupid that it does not meet the requirements of quasi-5 stars.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at New Century Grand Hotel Zhenhai. We apologize for not giving you a perfect check-in experience during this stay. Providing high-quality services to guests has always been the direction of our efforts. We have been committed to providing every guest with a comfortable living environment and meticulous and thoughtful services. If you have any needs or suggestions during your stay, you can call the hotel switchboard. We will try our best to meet the needs of our guests. We also look forward to your coming again. We hope that through our efforts, we can give you a different check-in experience. I wish you a happy life. New Century Hotel, enjoy what you want!
ワン
Deluxe Room (2 beds)
Stayed in Jun 2022
Business travellers
6 review
2.7/5
Posted on Jun 11, 2022
A busy day. I just had the time to write about some of my feelings about living here. I will also try not to be biased. Combine some of my own experience in using hotels to judge this place. First of all, in terms of price. On the Zhujun APP. The price here should definitely not be low. It also belongs to the charging standards of local first-class hotels. Then, I will judge this place by the level of a first-class hotel. After all, as a consumer paying such a high amount of money, he must enjoy corresponding services and corresponding hardware facilities. This is the most basic right of consumers. First of all, there is no "doorman" in the hotel. No one will pull the door to pick up your luggage when you get off the bus. This is the first point, my question here. The second point is that it exists as a first-class fee. My mobile phone is Apple 12 Pro X. It cannot be charged while charging. personal assumptions. The plug is loose. Second, the water pressure of the hotel's shower faucet is very low. The current is very small. The room I live in, 0523, also has a very slow water heating. Second, as a charging first-class existence. The desk lamp didn't work when I first stayed in the hotel. As a worker who needs to work, this has a great impact on personal work. Later, I asked the staff to come up and replaced a light to make it easier to use. Second, take my room 0523 as an example. Tap water has obvious microbes floating around that can be seen with the naked eye. And with a distinct smell. personal assumptions. It should belong to the long-term unprotected water pipes. lead to microbial growth. Of course, hotels seem to have their own interpretations. Second, the fire exit is just opposite to the lower room. You can often smell a strong smell of smoke when you walk out. In terms of hotels, although they have their own explanations. But I personally think that whether it is an employee or a hotel resident. Smoking at will is very likely to cause a fire, causing an impact on the lives and property of other customers staying in the store. This is the hotel's own poor supervision. end, From the perspective of the above, as a grassroots hotel consumer who has used various apps for a long time. It is completely inconsistent with such a high fee. There are also various problems in the hotel itself. There is a young man at the front desk, Manager Lu, who is very nice. Have the courage to take on your own problems. And a local leader with a supervisor. Carry out *** as arrogant as ever. Always gossip about others. Gentlemen, Xun Jian. The table lamp is not easy to use and there are related videos. It's a pity that it can't be posted in less than 5 seconds⬆️Platform sharing everyone
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at New Century Grand Hotel Zhenhai. Providing guests with a satisfactory accommodation experience has always been our service purpose. We apologize for not bringing you a perfect accommodation experience during this check-in process. Regarding the water safety issue in the room you mentioned, the hotel's water supply system has a professional staff. The sanitation team cleans and sanitizes the water supply system on a regular basis. The quality of the primary water supply and secondary water supply of the hotel is tested by the government health supervision department every quarter. The water quality of the hotel is good. Secondly, the hotel attaches great importance to the problem of smoke smell in the corridor. Relevant departments have been instructed to strengthen explanations and guidance to guests. This hotel is a completely non-smoking hotel. No cigarettes or open flames are provided in the hotel rooms. The hotel will also strengthen the ventilation of the corridors in the later stage to avoid such incidents from happening again. We sincerely express our sincere respect for the inconvenience caused to you. Sorry, but we look forward to your coming again, and hope that through our efforts, we can give you a different staying experience. I wish you a happy life, New Century Hotel, enjoy what you think!
Daqiqiqiqiqi
Guestroom (2 beds)
Stayed in Apr 2022
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 27, 2022
The hotel is very good in all aspects, the room is big, especially the bathtub I like very much. Staff greet guests when they see them. Because I don't sleep well, the front desk staff kindly arranged a room on the high floor far from the elevator, thank you.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing New Century Grand Hotel Zhenhai, and thank you for your recognition of the hotel. Looking at this heartwarming evaluation makes us feel that all the hard work and seriousness are worth it. The years are quiet and my heart is at ease. Only after experiencing it will I understand. We will continue the service as always, so that you can feel the meticulous care of Kaiyuan. New Century Grand Hotel Zhenhai will create an unforgettable experience with attentive and considerate hospitality. We look forward to your visit again, New Century Hotel, enjoy what you want!
Guest User
Guestroom (2 beds)
Stayed in Apr 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 22, 2022
The check-in experience is very good, and Kaiyuan's Chinese breakfast is still excellent. The staff at the front desk and in the guest room are very enthusiastic, and they will take the initiative to say hello when they see me. Next time I come to Zhenhai, I will choose this Kaiyuan again. like!
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Anonymous User
Guestroom (2 beds)
Stayed in Apr 2022
Friends
21 review
5.0/5
Outstanding
Posted on Apr 10, 2022
The location of the hotel is good, and the welcome tea in the lobby is delicious. The girl at the front desk is very enthusiastic. Will choose Kaiyuan again!
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Guest User
Suite - Lake-View
Stayed in Feb 2022
Business travellers
2 review
5.0/5
Outstanding
Posted on Feb 17, 2022
Check-in: February 16, 2022 Check-out: February 17, 2022 I stayed here for the first time and felt good. I chose to stay here for one night because I went to Ningbo with my friends. Overall it's really good, the location is also very comfortable. There is a Kaiyuan Square nearby and 1902 Vanke are quite close to the hotel. Breakfast: The breakfast is buffet style, with many kinds. The freshly made wonton stewed noodles are very delicious. The aunt who cooks the noodles is enthusiastic. Guest room: The service reception of Shanshan is warm and cordial. There are welcome fruits and on-call service, and small gifts are given at check-out, which is very cost-effective. Sanitation: The bathroom and shower room are very clean, the water flow is large and comfortable, especially the sound insulation of the room is very good. We will come again next time we are here.
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Luoluo
Deluxe Room (2 beds)
Stayed in Dec 2021
Business travellers
17 review
5.0/5
Outstanding
Posted on Dec 22, 2021
The hotel is very close to Ningbo University and Ningbo Institute of Technology, so it is more convenient to go to these two places to do business. The service attitude of the hotel is very good, and the service ability is also very good. The overall environment is clean and tidy, the facilities are well-equipped, and I feel very good. There are many varieties of breakfast in the hotel, and many taste good.
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Guest User
Guestroom (2 beds)
Stayed in Nov 2021
Business travellers
7 review
5.0/5
Outstanding
Posted on Nov 30, 2021
The hotel is clean and comfortable, the waiters are warm and attentive, the breakfast is rich and delicious, and I will stay again next time
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Guest User
Guestroom (Double bed)
Stayed in Apr 2022
Other
4 review
4.0/5
Very Good
Posted on Apr 16, 2022
Environmental services are all available, and some unexpected communication occurred during the stay and were actively resolved. Wish they cleaned more carefully
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