Changchun Hotels with Parking

The room is big and clean. The service staff took the initiative to upgrade our room. The service attitude is good. The bathroom is spacious, the shower water is strong, the location is very convenient, and it is very quiet at night. I stayed for one night and the experience was great. It was a good choice.

My first impression upon arrival was the front desk service. Elva was gentle and polite throughout, not perfunctory at all. The check-in and check-out processes were completed in just a few minutes, and she even proactively offered to help with my luggage. She meticulously explained details about parking and breakfast times. The service was professional and heartwarming, which instantly gave me an excellent overall impression.

The hotel's location is excellent, right next to the subway station. The night market and botanical garden are just a few minutes' walk away, making it super convenient to get to all the nearby attractions. The hotel staff were attentive, the room was clean and tidy, and the breakfast was very generous. My child and I had a very comfortable stay. Due to a change in weather, we had to check out a day early, and the front desk staff were incredibly helpful with the process. They even gave us a thoughtful souvenir. This hotel truly cares about its guests and is definitely worth revisiting!

[Atour lobby courtesy] Self-service flower tea: very delicious Hygiene: very good Environment: Especially good, the room is clean and tidy Service: Seeing that it is an exam, give earplugs Self-service late-night porridge: porridge is fresh, mellow and delicious Recommend couples or family trips are particularly good

Pros: - Great location with access to many small convenience stores and restaurants around - Hotel is housed within one of the highest building in Changchun - Breakfast selection was great and service of staff there was superb - Room assigned was on 33rd floor with great view of the city - Room size was big despite having a small window space - Futuristic and minimalist hotel with robot to send food to your door (deliveries) - About 10 mins walk to “The Hill”/“Wanda Shopping Mall” and Tram 54 Cons: - Not easy to find the exact location in Didi App as it’s very new and there are a few hotels of the same name around the area - Was told that they have disabled the aircond (Cold air) during winter and it will only blow warm air. With that, we were advised to turn off the aircond and we slept sweating as the temperature was not low enough for a great night sleep - To maximize space, there wasn’t any proper hanging (wardrobe) area that we can use to hang our winter jackets Overall (Summary) - Great hotel for its location and with much local delights around. Service was great with great selection of breakfast. High floor view of city. Just too bad there wasn’t any cooling aircond we could use as the window was tight shut. Great room size for family which is a plus point. Happy to come back again perhaps in the summer next time. Cheers

We are very happy with our stay. All the staff were very helpful especially our receptionist 小果，she arranged us free transport to airport and late checkout, also offered free use for the mini bar in fridge although we didn't use it but we are very appreciated her her offer. I would also like to mention the duty manager and her team was very helpful too , her and her colleagues helped us to take our laugages to the hotel mini bus, the journey to the airport was fast and smooth and the driver was very polite. There's so much good things I want to mention about including their cleaning team, including the cleaning supervisor and their team member孫娟，they were very attentive, they seen my glasses was on the table and she left me some cleaning wipes for my glasses. Their breakfast was so delicious and so many options too , including my favourite dim sum, the server 刘奎志was very friendly he can communicate with us in English too. The hotel itself is very large and have a fantastic gym and spa , there's also music restaurant and Japanese restaurant too. We will definitely come back to stay in this hotel if we visit Changchun again and definitely recommend this outstanding hotel to everyone!

The room was clean and tidy, with a warm and comfortable layout and complete facilities. The host was enthusiastic and thoughtful, and the location was excellent, making it convenient for getting around. I had a very comfortable stay and will definitely choose this place again next time!

I booked this hotel because of its excellent location and long history, as older hotels usually offer great service and hygiene. It's located at the South Square of Changchun Station, with direct access via an underground passage. The hotel has a rich history, and the interior decor and furnishings show the care taken during its original construction, giving it a strong vintage character. I booked a standard room, which was very spacious and clean, and came with complimentary snacks. However, there were two very unsatisfactory aspects. First, the daytime front desk staff on the day of check-in was extremely unfamiliar with the procedures. It took a long time for her to explain the room details during check-in. At the same time, another guest came down to check out, and she went to assist them, leaving us waiting. Eventually, a manager seemed to step in and resolve the issue. The night shift front desk staff, on the other hand, handled things very efficiently, quickly verifying IDs and fulfilling requests – that was satisfactory. The other issue was the sound insulation. After we had been sleeping for a while, we were suddenly woken up by extremely loud noise. It sounded like someone in the next room was blow-drying their hair, and I'm not exaggerating when I say it felt like it was happening right next to my ear. We could also hear people talking clearly. It was just ridiculous. I can understand if soundproofing isn't perfect, but this level of poor insulation is something I've never experienced before. I hope they provide more training for new staff.

Five-star rating! We stayed at Shangri-La Changchun with our whole family, including seniors and children. The service throughout our stay was exceptionally warm and attentive. I must specifically commend several staff members! 1. The poolside staff were incredibly thoughtful. In the early morning, there was already a dedicated attendant on duty. When my elderly family members were swimming, a staff member proactively offered dry towels. They were gentle and friendly, showing great care for the seniors, which was a heartwarming detail. 2. The experience with two front desk staff members was excellent: one was Tang Yue, and the other was Feng Yanyu. Both ladies were enthusiastic and patient throughout, meticulously guiding us on nearby attractions, taxi routes, and tips for visiting the morning market. I especially thank Ms. Feng Yanyu, who proactively added me on WeChat, telling me I could contact her anytime for any assistance. Her thoughtful and thorough service made us feel exceptionally secure while traveling away from home. Special thanks to her! 3. The concierge staff at the hotel entrance were professional and enthusiastic. They proactively helped us with our luggage upon arrival and hailed taxis and opened doors for us when we went out. Their service was perfectly measured, showcasing the professional standard of a five-star hotel. The hotel's location is superb, right next to a commercial area, making it very convenient for going out and dining. From the pool to the front desk and the doormen, every employee was gentle and courteous, with attention to detail evident everywhere. It's perfectly suited for stays with seniors and children. We will definitely choose this hotel again next time we visit Changchun. Highly recommended!

I was very satisfied with my stay. The room was spacious and well-ventilated. The front desk staff were polite and communicative. The breakfast was plentiful, and I loved that a robot delivered my takeout directly to the room! The housekeeping staff were attentive and proactive in asking if I needed anything. The hotel's location is excellent. I accidentally left a charger when I checked out, but when I called, they found it within minutes and immediately arranged for it to be mailed back to me. It arrived the very next day! I'm truly grateful for their excellent service.