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9.3/10
Great
KKathyG.The one bedroom had all I needed and more. Comfortable big bed, huge shower. A full kitchen with all the essentials so I could cook my own meals. It is big and open plan apartment. A big TV in the lounge and bedroom. Everything was super clean and shiny. The washing machine was an essential and greatly appreciated. All the staff were just lovely, friendly and helpful. There is a security guard on site after hours. So you always felt safe. Secure parking on the premise behind lock gate….so my car was always secure.
I really enjoyed my stay. It was quiet and secure. Great swimming pool. Shops walking distance.
AAnonymous UserI rarely leave bad reviews, but this time, I absolutely must. The hotel staff exhibited very clear discrimination towards Asian guests, with visibly impatient service attitudes. The service and facilities simply do not justify the 6,000 per night room rate. Having stayed in countless hotels worldwide, I have never encountered anything like this before.
We checked out at noon. As our flight was in the evening, we arranged with the hotel to store our luggage for a driver to pick up later, and they explicitly confirmed this was acceptable. However, when the driver arrived to collect the bags, they refused to release them. Even after I called and re-confirmed all the information, they still wouldn't hand them over. I explained that I was at the airport and returning to the hotel would take an hour, potentially causing me to miss my flight. It was only after I lost my temper that they finally allowed the driver to collect the luggage. I will never stay at this hotel again.
EEvɛɛThe stay here was lovely, wonderful. Clean place. Great service, very friendly and helpful staff. The only issue we had was the phone calls to reception was not answered. Unsure why but it would ring and ring and ring and no one picks up. As we were abit far from the reception area... Im an emergency it could be a problem. Luckily there was none but I think they need to look into it.Luckily there was none but I think they need to look into it. But otherwise we had a great stay.. I would recommend the massage too... Best decision we could have made. The girls did great.
__TX***ypBasic accommodation with a swimming pool and a shared sitting room as well as a kitchen. The use of the microwave and fridge are permitted.
Not outstandingly clean overall but it was okay for a night and wasn't uncomfortable.
The location is convenient and close to a supermarket, an ATM and bigger resorts, which offer free shows for entertainment, as well as a few restaurants to choose from.
Friendly owners :)
KKotch V.We had a lovely stay at Mercure Nadi with our whole family and few friends! 💛 The service was great — the staff, especially the receptionists, housekeeping, waiters and waitresses, were warm, friendly, and attentive. The hotel also offers good facilities, and while it may not have the full amenities of a five-star resort, the people and atmosphere definitely made up for it.
My only complaint would be the bed — I wish it were softer, as I didn’t get the best sleep over the past few days. 😅 Unfortunately, I didn’t get the chance to enjoy the pool because of a packed schedule, but it looked really inviting!
Overall, a pleasant experience in Fiji. Vinaka! 🌺
LLINIn Fiji, the overall feeling is good. The small bungalows are relatively clean and have no peculiar smell. The greenery here is very good, but the curtains at the head of the bed are not bottomed out, and there is a lack of privacy.
MMeglou28The hotel is in a good location, however the WiFi doesn’t reach the room. The curtains didn’t shut all the way so it was hard to maintain privacy. There also isn’t any food available to buy at the hotel. Bed was comfortable and I had a restful nights sleep.
GGuest UserOur room lacked a hot water facility, requiring us to request a change. The replacement room had a broken shower with uneven water flow, and the sliding glass door caught my partner's fingers. While the resort grounds are clean, the rooms showed dust in several areas and bugs in the shower.Key Issues: No hot water in initial room.Faulty shower and unsafe sliding door in bath room.Dusty rooms and insects in bathrooms.Absence of elevators forced staff to carry heavy luggage upstairs, which felt burdensome for them. Saying so,
People are very friendly and polite and also supported in hiring our car.
GGengizbinuI was transiting through and had to stay the night . The hotels okay. Room is very clean. But room does not include water . Large water bottle costed me 15 Fijian dollars which is expensive. Location is great. It’s next to jet point shopping center which has many food options. And is in between nadi town and airport. Good for a short stay, wouldn’t recommend for a holiday..