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9.5/10
Amazing
GGuest UserWhile the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations.
Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing.
Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries.
However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy.
Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises.
Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.
TTamimWe were a family of four, 2 adults, one six year old and one 1 year old baby, apartment served us well, and we managed to cook something simple the next morning. Everything was nice and clean. The location was good because of a good sized grocery story at walking distance.
Only issue was that the entrance isn’t clearly marked, we parked our car and unloaded a bunch of suitcases at one entrance only to find out that that entrance that has the Novel Inn logo is locked and unmonitored. We had to walk around the building to discover the proper entrance, go back to reload our suitcase into the car, drive around to the other side and unload again, a bit annoying when you’ve been traveling for 18 hours and having arrived late at night with a kid and a baby.
All in all it was nice and comfortable and they even gave us a room upgrade and a baby cot free of of charge.
Hotel near Novi Beograd, Belgrade 14.3% of visitors choose this area
Price per night from:€ 72
9.1/10
Great
GGuest UserThe location was perfect for me: close to the sights and the old city, there was a 24-hour shop right around the corner, and different bus stops were also available on foot. A busy street was behind the window, but it didn't bother me, because I used the climate control in the room and the window was closed all the time. I stayed in a standart single room, it had enough space and high ceilings - one could easily joggle with five objects in there :) It was clean and cosy but sometimes I noticed dust in the corners. There were hygiene kit of cotton pads, swabs, nail file and also shampoo, body milk, shower gel and a cap. A nice addition - kettle, but there wasn't a socket nearby the table so I had to place it on the chait in the middle of the room or even on the floor... The same thing is about the sockets nearby the bed - none. However, there were a lot of cups and plates. Also the minibar was full of beverages (for charge). What bothered me mostly - clothes ironing was also available only as a paid service. Ok, I won't go broke, but after I got my shirt back it was not ironed enough, I would do it better. On the counter - one of the best things - breakfast. Various, delicious and served till 11 a.m. I wish I could taste all the items! Also staff was friendly, helpful and spoke English.
So, I consider it as a not perfect but a quite good place to stay with a reasonable price.
Hotel near Stari Grad, Belgrade 42.9% of visitors choose this area
Price per night from:€ 50
8.9/10
Very Good
GGuest UserIt was a great experience, we stayed for 4 nights, the rooms were very clean and nice, only the breakfast was a little weak in variety, other than that it was very good.
GGuest UserReception excellent.
Too much noise from the next door room-the noise from the bathroom, shower. Lightning is a bit weak and diffcult to handle. The shower cabin is spacios and convenient, yet the sink us too small with a too high tap.
And better to provide two blankets for two people. The pillow can seem too hard.
Food is good. They could also add some yogurt or porridge. And the quality of coffee is not good enough.
The location is very good, close to everything.
If you come by car, bother to book the parking place, just for six cars in front of the hotel.
In general, a nice hotel
GGuest UserI spent my New Year holidays at this hotel, and the experience was truly excellent.
First of all, I want to highlight the outstanding level of service. The staff were consistently professional, warm, and incredibly efficient. From the front desk to the concierge team, everyone was helpful, polite, and quick to assist with any request. It really made the stay feel smooth and stress-free.
The rooms deserve special mention as well. Everything was spotless and very well maintained. The heating and air conditioning worked perfectly, the bathroom was spacious, and the bathtub was simply luxurious. The overall comfort and quality of the room were top-level.
Finally, the spa area was a real highlight. A beautiful and well-designed space with multiple saunas, a great pool, jacuzzi, and a relaxing fitness and wellness atmosphere. It felt like a true retreat after a long day.
The food was also excellent, fresh, and very tasty. Overall, I genuinely enjoyed every part of my stay and would be very happy to return. Highly recommended.
Hotel near Novi Beograd, Belgrade 14.3% of visitors choose this area
Price per night from:€ 158
8.5/10
Very Good
EElenaGvinoVery convenient and clear in service hotel. check-in is fast and check-out was also done simply by handing over the keys. 1 minute. we appreciated the breakfasts, which are exactly like in the pics. variety of dishes, everything is very fresh and hot. Room service and the restaurant work more than 10 points. Thanks to them. Appreciate it
there are shortcomings that, in my opinion, can be corrected. in addition to the order, I asked for TWO beds, because I was traveling with a 15-year-old son.
but they gave us a large one and in response to my request to change the room, I didn't receive the desired result because the hotel was 100% occupied. although I made a hotel reservation 2 weeks before the trip.
at my request, the beds were moved apart but the room is too small for this (19 m) and a couple of centimeters didn't play any role. so, if you want to have needed beds or one bed need to send them reminder couple times on summer period.
MMsViktoria21What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.
Hotel near Stari Grad, Belgrade 42.9% of visitors choose this area
Price per night from:€ 56
8.1/10
Very Good
AANNA BUKHTIYThe hotel is in a park on the Danube, the nature is gorgeous, huge - beautiful trees in the park are gorgeous.
From the road to the hotel to walk 5 minutes, if a lot of luggage will not be very convenient, or agree with the hotel to meet them card.
because this is a city park, where in the morning, afternoon, evening people run and walk, and late in the evening to return to the hotel is scary.
Nearby bus stop to the city center 2 stations, next to a huge shopping center with boutiques Zara, Massimo, etc. (10-15 minutes walk through the park)
The hotel itself is normal for its budget.
Hotel near Novi Beograd, Belgrade 14.3% of visitors choose this area
Price per night from:€ 47
7.7/10
Good
Ttanyaontv24The hotel is conveniently located, very close to the Republic Square. There are many stops around, you can go anywhere.
The hotel claims to be four stars. In accordance with the level of the hotel, I would like to receive the corresponding conditions of stay. The pillow was yellow, there was a hole in the pillowcase.
Three out of five days I put a ”Do Not Disturb” sign on the door, but on the two days when cleaning was done, it was very poor quality. They only took out the trash, there was trash on the floor in the room, and hair on the floor in the bathroom.
According to Serbian law, hotel administrators must register a guest arriving to them and make him a white card. Even at the stage of registration at the hotel, my passport was scanned several times, so I did not find out anything else. After 4 days, I decided to ask how things were with my white card, to which I received the answer: ”Do you need a white card?” After that, I received it, but with a great delay and if I were asked to present it at the airport when leaving Serbia, I would have to pay a fine. The situation is very unpleasant.