Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 15, 2026
Tutti.ToeteeReview: A Beautiful, Design-Led Oasis in Fisherman’s Village
We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to.
The Highlights
Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me.
The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music.
Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after.
Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues.
Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower.
Room Comfort & Maintenance
We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress.
We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time.
Dining & Logistics
We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment.
One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry.
Overall
Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!
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Price per night from:€ 127
Posted on Mar 8, 2026|Beachfront Suite
Nexos_This was our second time at Garrya Tongsai Bay, and we truly love it here. The staff throughout the entire hotel provide exceptional service, always warm, genuine, and making you feel valued. We were particularly touched when a server at the restaurant remembered us from last year—it really shows that the hotel has a very comprehensive and thoughtful guest service training system in place. The dining is also fantastic; both the seafood restaurant and the Thai restaurant are delicious. The hotel has its own private beach, and while the sand is a bit coarse, it's incredibly comfortable for relaxing. While the room facilities are a bit dated, the excellent service far outweighs any minor hardware issues, making for an overall superb vacation experience. We've already decided we'll be back again and genuinely recommend this hotel.
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Price per night from:€ 154
Posted on Jul 23, 2026|Deluxe King Room
Guest UserOverall, the hotel doesn't offer good value for money and feels more like a 3-star property.
1. The rooms are very small. They're fine for two people, but we saw a family of three trying to squeeze in, and it looked very cramped. Soundproofing is poor; you can hear doors moving in the next room and footsteps from upstairs. There are no bathrobes or slippers in the rooms.
2. When booking, consider the building's location – try to get one away from the restaurant. Otherwise, the restaurant's air conditioning kicks in at 5:30 AM and hums loudly all day. This noise forced us to change rooms, which took a full day. We also had issues with an irritable front desk agent who insisted we check out at 12:00 PM but said our new room wouldn't be ready until 3:00 PM. We disagreed, but he refused to help and yelled at us. This inappropriate behavior from the agent really soured our vacation. He refused to call a manager and even lied, claiming he *was* the manager. We had to find the general manager ourselves to resolve the issue. Thankfully, we were eventually helped and moved to a new room by 10:30 AM.
3. Breakfast was decent, with a good variety, and there was always enough food.
4. The pool is shallow (1.20m), really only suitable for children. It's also noisy on the grounds during the day.
5. The beach is clean and nice.
6. There are plenty of sun loungers.
7. They organize volleyball games at 5:00 PM.
8. In the evenings, neighboring hotels set up tables on the beach for dinner, but this hotel doesn't offer that.
Perhaps if it weren't for the rude front desk agent at the start of our stay, our experience would have been much more positive!
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Price per night from:€ 64
Posted on Feb 25, 2026|Two Bedroom Pool Villa
Guest UserDuring the Chinese New Year, hotel prices were outrageous. I unexpectedly booked this hotel, which had very few Chinese guests, and the price was very reasonable. To my surprise, the rooms were quite good, spacious, and both rooms had small balconies. The hotel environment was also nice, with two swimming pools, one by the sea and one outside the villas. The rooms were generally clean, but the air conditioning hadn't been cleaned in a long time; you could see a layer of dust in the vents. The hotel breakfast was a bit disappointing, with not much choice or variety, and no kids' meals, which wasn't very friendly for picky eaters. The hotel is within walking distance of a local restaurant with good reviews (recommended on Xiaohongshu for beautiful sunset views). Although most staff didn't speak Chinese, they were very enthusiastic. Except for one male front desk staff member wearing glasses. When checking in, I mentioned my early flight and was advised to pre-order a breakfast box the day before. However, this staff member kept trying to get me to book a car (a private van costs 700, the hotel charges 1000). I said three times that I wanted to order breakfast, but he acted as if he didn't hear me. It wasn't until I said I wasn't booking a car and just wanted breakfast that he told me to go eat at the restaurant myself! He had a disdainful attitude throughout. I've been to so many countries and so many hotels, and this is the first time I've encountered such terrible service.
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Price per night from:€ 76
Posted on Aug 24, 2026|Superior Triple Room with Garden View
およおよStepping out of the hotel entrance, you're greeted by a vibrant array of restaurants, bars, and shops. Conversely, walking through the back of the hotel leads directly to a sprawling sandy beach. This excellent location offers a wonderful resort feel, making for a very comfortable stay.
There's also a large shopping mall (Central) nearby.
An ATM is available in the hotel lobby.
Although the building is older, it was meticulously clean, and the room layout was comfortable and well-suited for a pleasant stay. The staff were numerous and all very responsive, each handling their duties with great attention to detail, which was appreciated. I booked late and many nearby hotels were fully booked, leaving me with limited options, but choosing this one turned out to be a great decision!
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Price per night from:€ 54
Posted on Jun 26, 2026|Deluxe Triple Family Room
Guest UserFirst of all, I'd like to extend a huge thank you to the hotel! I honestly didn't expect to have such a great vacation in Asia! 🥹 Let's start with the staff! I have to commend their perfect work! They do everything so quietly, you barely notice their presence! But they are definitely working! Always with pleasant smiles, greetings, and ready to help! 🥹
Regarding the rooms: we stayed as a family of 2 adults and 2 children (7 and 11 years old). We ran into some difficulties here. The family room didn't accommodate 4 people (although the room description said it would), so I had to contact Trip.com support! And you won't believe it! They reimbursed me for the difference the hotel charged for the extra bed. (In total, the hotel charged 1000 baht per day for accommodation + meals for the 7-year-old child). The room itself was very spacious, stylish, and comfortable! A huge balcony with a table and chairs! 🥹 The hotel also provides waffle bathrobes!
I want to especially highlight the location! It's perfect! There's a huge night market nearby with European food! (Moms will understand), and Thai cafes are also available! The sea in this area in June is ideal. I specifically went to Chaweng to swim, but I liked it more here! There were enough sun loungers for everyone, even during peak times! The sand was cleaned! The beach was cleared of trash and the sand was raked! ❤️
Just a few more words about breakfast! I know how important this is for parents! The children could always find something to eat! A huge selection of fruits. Eggs in any form, muesli! They even made mashed potatoes (not from powder)! The only thing, as others have mentioned, is the excessive amount of chlorine in the pool! The smell was even noticeable outside. Perhaps the hotel should pay attention to this!
Overall, I *highly* recommend it! I will definitely return!
Oh! And the cleanliness! I was shocked! Perfectly clean!
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Price per night from:€ 47
Posted on Jun 24, 2026
Tina GoodenoughBooked a sea view room, located on a hillside, and the views were absolutely unbeatable. The room was also spotlessly clean, and the air conditioning worked great. The breakfast buffet offered different options every day, and we also got a free hour of kayaking. The restaurant had a different themed dinner set menu every night, and the food was delicious. Very satisfied overall.
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Price per night from:€ 86
Posted on Apr 21, 2026|Superior Garden Wing King
DK9Receptionist insisted on taking a photo of my bookings from trip.com from my phone's apps, although she has sighted my bookings from their own system and also photocopy my passport already. This is really first time for me. Very wierd. Can hear planes noise as the airport is nearby. Also sighted 2 big cockcroaches in the room.
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Price per night from:€ 95
Posted on Sep 4, 2026|Cosi Room King with Daily Food & Drink Credit
Guest UserRoom:
The room was clean, tidy, and well maintained. Housekeeping came in every day to clean the room, which was great. The only downside was that the room was not very soundproof. Noise from outside, as well as the sound of other guests opening and closing their doors, could be heard quite clearly and was sometimes disturbing.
Location & Convenience:
The location is excellent, as the hotel is located right next to Central, making it very convenient for shopping, dining, and getting around.
Facilities & Amenities:
The amenities in the room were not completely consistent. For example, my colleague’s room had a hairdryer, but mine did not. However, I didn’t really have an issue with the other facilities because this is a budget-friendly accommodation, so I didn’t expect too much in this area.
What I Was Not Impressed With:
The main issue was room allocation and the lack of clarity regarding the food credit promotion.
We made our reservations in advance through the app and clearly requested not to have a room near the elevator, but we were still given a room close to the elevator. We also booked two rooms, but they were located in different buildings. If the hotel was unable to accommodate our requests, it would have been better to inform us in advance.
Regarding the food credit, we stayed at the hotel for a total of 9 nights, but made three separate bookings because our travel plans were not fixed:
* 1st booking: 3 nights → received a THB 300 food credit per person
* 2nd booking: 2 nights → did not receive the credit, as we were told that the stay was not long enough
* 3rd booking: 4 nights → we expected to receive the credit, but were told that there was no credit in the system because we had not selected it during the booking process
What was disappointing was that the criteria for receiving the food credit were not clearly explained. All three bookings were made through the same app, yet the benefits were different.
If guests are required to select or add the promotion themselves during the booking process, the terms and conditions should be clearly stated so that customers can understand the requirements and avoid confusion.
Overall:
The accommodation is clean, the location is excellent, and it is a convenient option for people travelling for work or looking for budget accommodation. However, I hope the hotel can improve soundproofing, room allocation according to guest requests, and especially the clarity of promotional terms and benefits.
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Price per night from:€ 23
Posted on Feb 1, 2025
ไป•กับ•ไฟนอล
It is a very good place to relax, quiet, peaceful, really relaxing. The accommodation is beautiful, the sunlight, the lights, the air conditioning is cool, everything is good. If I go to Samui again, I will definitely come back to stay again.
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Price per night from:€ 48