Explore 5-Star Hotels in Koh Samui

Our stay at Banyan Tree Samui was a relaxing experience. The tranquility of the resort, together with the beautiful ocean-view pool villa, made every moment feel like a private paradise. Waking up to the stunning sea view and enjoying the serenity of our villa were undoubtedly among the highlights of our stay. One of the most magical moments was witnessing the sunrise from our villa. The panoramic view of the sun rising over the ocean was simply breathtaking and undoubtedly one of the most beautiful and picture-perfect experiences the resort has to offer. It is a sight that we will cherish. A special thank you to Khun Note from the Octopus Kids’ Club. Her friendliness, warmth, and easy-going personality immediately made our family feel at home. She has a wonderful way of connecting with both children and adults, and her genuine care and cheerful spirit truly warmed our hearts and made our children’s experience even more enjoyable. We would also like to express our sincere appreciation to Khun Nook, who accompanied my wife and me on the morning resort jog and patiently taught me how to sail a boat. In addition to being an excellent instructor, he was wonderful company and a pleasure to chat with during the activities. His passion, friendliness, and positive energy added a personal touch that made our stay even more memorable. While the staff were generally friendly and courteous, we believe there are opportunities to further elevate the guest experience, particularly in terms of attentiveness and personalization. During breakfast at The Edge and in our interactions with our assigned butler, we felt that the level of engagement and anticipation of guests’ needs could be enhanced. Given Banyan Tree’s reputation for exceptional hospitality, we had hoped for a more personalized experience that would make guests feel truly special. We share this feedback with the utmost respect and in the spirit of continuous improvement. Overall, we left with positive memories and are grateful for the hospitality extended to us.

Review: A Beautiful, Design-Led Oasis in Fisherman’s Village We recently stayed at the Hansar Samui, and it is truly a beautiful property with a thoughtful design. The location is perfect—just a short, pleasant stroll away from Fisherman’s Village, making it easy to explore the local area while still feeling like you have a quiet retreat to return to. The Highlights Dining Experience: The breakfast was a standout. I particularly appreciated having eggs made fresh to order; there is nothing worse than pre-cooked, rubbery eggs left under heat lamps, so this was a huge bonus for me. The Vibe: The swimming pool is lovely, and the beach is kept very clean. The hotel maintains a relaxed atmosphere, complemented by a great selection of background music. Service & Little Touches: The staff were incredibly welcoming and kind. I loved the ”turn-down” service around 5:00 PM, where housekeeping brought little chocolates and water—an adorable touch that made us feel looked after. Facilities: The gym is clean and well-maintained. Crucially for those working remotely, the Wi-Fi was excellent and reliable enough for me to take Zoom meetings without any issues. Room Design: The rooms are beautifully decorated with stunning balconies and views. The bathroom was a highlight, especially the large rainfall shower. Room Comfort & Maintenance We did have a significant issue with the bed. The mattresses are very soft, which didn't suit us at all as my husband has a bad back. It made sleeping quite difficult. However, the staff were wonderful and tried their best to accommodate us; they helped remove the mattress so we could sleep on the wooden base with just the mattress topper. While not ”luxury” comfort, it was much better for his back than the soft mattress. We also had a few issues with a temperamental toilet flush, but to the hotel's credit, maintenance was very prompt in coming to fix it each time. Dining & Logistics We had dinner at the restaurant one evening, ordering the Massaman curry and Chicken Panang. While the food was edible, it was just ”okay”—we were perhaps expecting a bit more given how high the quality of breakfast was. That said, the view from the restaurant in the evening is spectacular, and they occasionally have lovely entertainment. One small hiccup occurred when we booked a taxi through the hotel to take us to the pier for our trip to Koh Phangan. The driver unfortunately dropped us at the wrong port. We had to quickly catch a Grab to the correct one, but luckily we made it just in time for our ferry. Overall Despite a few minor glitches, this was a wonderful stay. The aesthetic of the hotel is gorgeous, and the professionalism of the staff ensures that any issues are handled quickly. I would definitely recommend Hansar for anyone looking for a stylish and relaxed stay in Samui!

My partner and I stayed at Marasca Samui for 11 nights. The hotel is quite new, built around 2024, and it truly feels like a quiet oasis in the bustling heart of Chaweng, right next to the clubs. We absolutely loved the well-maintained green pathway leading to the beach and the cozy lounge area, which was genuinely comfortable for spending time. The food in the lounge area was excellent and varied. The hotel is beachfront, with direct access to the sand, but it's important to be aware of the tides: the beach can noticeably shrink or almost disappear at times. The sea is usually very calm. The rooms are comfortable, with good air conditioning, making for a pleasant sleep; if you go to bed before midnight, earplugs might occasionally come in handy – they are provided in the room. As for improvements, the sun lounger mattresses and towels sometimes had stains, so better cleanliness would be appreciated. Otherwise, our stay was excellent, and we'd gladly return.

Our expectations were high and in the beginning it really seemed to be living up to them. First of all the staff is incredible - polite, smiling and helpful. The management was thoughtful and caring and the cleanliness was of the highest standard. When trying to use the pool during the day you will find it's impossible. Thai heat simply makes it unbearable and there's absolutely no cover from the sun - in my opinion poor design of the pool area that should have been considered during construction. Another thing is ordering a cocktail by the pool you get it in a plastic cup for water with decoration being a single piece of pineapple. Even the cheapest bars I used to visit would try harder to decorate the cocktail and in my opinion for the price we paid here it definitely shouldn't be served like this. Just seems like low value for money - same goes for the restaurant: We were told there was a barbecue event at the beach but actually it was only the normal menu of the restaurant just like every other day - price is simply too high for the presentation of the food which was just average. Breakfast was also underwhelming and a huge issue for me was the taste of the coffee! I don't know if it's due to desalinated sea water used as drinking water but americano had a horrible salty taste that was impossible to drink. In my opinion bottleded water must be used for the espresso machine because as such it is undrinkable. Finally the location of the resort itself isn't the best, the beach is tiny and rocky and to get anywhere you need to be driven in a buggy which you need to book and then wait. Many times I've witnessed peaople frustrated and give up on waiting for it and walk instead, as we done a few times also. Unfortunately overall I wouldn't plan on returning again even though the staff is exceptional.

A Peaceful Haven with Truly 5-Star Service Our stay at Garrya Tongsai Bay Samui was simply unforgettable. This hotel is a true haven of peace where everything is designed for comfort, relaxation, and well-being. We stayed in a suite close to the sea, a charming little duplex with a beautiful terrace overlooking the ocean, and an outdoor bathtub that made every bath a memorable moment while admiring the surrounding nature. What truly makes this place special is the kindness of the staff. It was the first time in a hotel that I arrived at breakfast and the team already knew my name! Everyone is genuinely caring, always smiling, and ready to help. The breakfast itself is an institution. The food is incredibly fresh and of outstanding quality. My personal favorite was the fresh mango juice every morning … absolutely delicious! To conclude: if you are visiting Ko Samui and looking for a true 5-star experience with exceptional service and attention to detail, you are more than welcome at Garrya Tongsai Bay Samui.

Another Amari disappointing stay. first was amari hua hin and 2nd is this hotel. stayed in amari koh samui for 4nights, we just got back from koh samui a few days ago. location wise sure cant deny that, it's by the beach front, 5 mins drive away from central koh samui mall and walking from the night life but so does other resorts around the area. when you get to the hotel specially after paying so much per night and to be classified as a 5 star hotel, you expect a good service, a 5 star service. Specially when the first point of contact to the customer service is the front staffs, however very disappointing. Most, if not all of the staffs doesnt seem to smile at all. We arrived early so we had lunch first and sure they managed to give us earlier check in at almost 2pm, their check in is at 3pm. we let it go perhaps we were just too tired and sensitive as we just arrived in koh samui and it was humid, however, throughout our stay their customer service was absolutely lacking. VERY LACKING. specially a few staffs driving the buggy service, we even had an accident one time when we were on our way back to the room, one of the driver drove so fast, THEY ALL DRIVE REALLY FAST, and he rammed onto one of the on coming buggy, i was holding my baby so tight. luckily nothing happened to us. same buggy driver who was had a grumpy look the entire stay and we saw him throwing luggages on to the buggy instead of handling them with care. so when you are taking a buggy, tell them to drive slow. the room, we booked a connecting room, which was a mistake. booking 2 rooms would have been cheaper but anyhow, the room was not clean at all, the bathtub was moldy the floors felt dirty and there were alot of mosquitos every single day. first day we arrived we killed 10 mosquitos in one room whats up with that. breakfast had good selections, they have 3 pools around the resorts as it is a big resort best one is the one over looking the beach, kid friendly pool. they have kids room, not that big just a small room.. anyway overall would i come back here in Amari Koh Samui, absolutely NOT. Would i recommend amari koh samui, absolutely NOT. if you want to stay in a beach front, there are alot of beach front resorts near amari and around the area check that out.. they did something nice from my baby;s birthday, decorated the mirror and gave cake so i appreciated that. with kids i would recommend hyatt koh samui, they are friendlier to kids and service is top notch. we moved there after amari THANK GOODNESS

I snagged a 2-night, 3-day package deal on Trip.com, which was incredibly good value for a hotel in Koh Samui during Chinese New Year! Check-in included complimentary welcome ice cream, and the staff were very polite as they processed our documents, even though it took a little longer than usual. The package also came with a lunch, which was perfectly sufficient. A staff member personally escorted us to our room and gave us a brief orientation. I was initially worried about the room's facilities, but they turned out to be fantastic! Aside from the excellent natural environment leading to a few more insects on the paths, everything else about this hotel was superb. We even enjoyed a violin performance while having dinner at the hotel's restaurant.

We had a pleasant stay at Hyatt. Having moved from a nearby hotel, we were happy to see how modern and clean the facilities were. Coconut drinks at breakfast buffet were a plus and the beach was small but cozy. One downside though-- We were away 10am-330pm on our second day and came back to the room to find it still not cleaned... the staff was starting cleaning at 330 which felt very late and inconvenient as we were ready to rest..

The room facilities are a bit dated, but that's a minor point. There's a dedicated staff to deliver luggage, and they don't demand tips, which is nice. The front desk also has Chinese-speaking staff, which is very helpful. There's a Chinese restaurant right across the road from the hotel, perfect for Chinese palates. The sand on the beach is incredibly white and fine, like flour. Right next door is the popular '网红洞穴spa' (internet-famous cave spa). Our room had direct access to an outdoor pool, which is absolutely picture-perfect. At night, the sky is full of stars, super healing. Highly recommended!

Services were excellent with staff always willing to offer help and care about your needs. The pool in the room was absolutely the best that we have ever been to, which was large enough with jacuzzi function so that we could have fun and enjoy it for a long time. However there were quite a lot of ants around the pool and inside the room, but understood it's becos of the environment near the nature. It's too bad the breakfast place was relocated to Hue and the food quality was okay. Overall it's a fantastic experience for us!