Isabella Resort

Good budget hotel for the money. Breakfast is a bit meager, but you won't go hungry. The rooms are nice and big, there is a shower, air conditioning, TV. The rooms are a bit dirty and need renovation. But the staff deserves special praise. The guys are great, ready to help 24/7, although some of them don't speak Russian or English. We communicated easily through a translator and called a taxi, etc. The local taxi at the hotel has the same prices as a grab, and we used it. The beach is just a bomb. The best place in Fukuoka. If you go to the right of the beach 1 km. There is just a fabulous wild place. In general, the hotel is good and needs renovation, and if you are ready to put up with some nuances that are inherent in Asia, the hotel will suit you

This is not a hotel, but a tourist center. It is dirty in the houses and on the street. I saw how they wash the breakfast dishes - it is terrible! They wash dishes in one basin after 100 guests. It is not surprising that our whole family got food poisoning in Isabella; as a result, the festive night was ruined. And then the most interesting part. Be careful with this hotel, as the owner is a fraud and an actress. We had a reservation for 23 nights. On December 30, the owner asked us to leave the hotel for a few days to another hotel so that other guests could stay in our houses, because there were many reservations and no free rooms. We clarified whether it was true that we could move into our houses in 3 days, but no one gave us any guarantees, so we refused her. But the owner did not stop trying in every way to persuade us to leave early. The owner of the hotel Thanh offered us to leave for Christmas with a refund for the days we would not be staying at the hotel. We agreed. We sat down with Thanh, discussed everything, and submitted an application on the website together for a refund and a change in booking. The website prepared requests for her, and Thanh only had to click one button "confirm". She promised to do this for us. As soon as we left the hotel, the owner cancelled our request and refused to refund our money. She ignored calls and messages. So our reservation hung for another 7 days, and other people were staying in the cottages we had paid for. I am attaching photos from the hotel, and these are not all the "wonderful moments" that we had to endure. In the end, I cleaned up the trash from the territory and tidied up the cottages myself. During our 2.5 weeks of staying in Isabella, they cleaned our place only 2 times. For this to happen, I had to sit in the hotel all day and catch the cleaning lady. There was no refrigerator or hair dryer in the room, and the kettle was broken. There was no hot water in two rooms.