To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.0
Service8.3
Cleanliness8.3
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All reviews(1005)
Positive reviews(906)
Reviews with photos/video(351)
Too noisy(116)
Delicious breakfast(108)
Great swimming pool(95)
Convenient for shopping(58)
Close to beach(52)
Nice sea view(49)
Delicious buffet(10)
Negative reviews(99)
souvik
Paradise Wing Deluxe Room
Stayed in Apr 2025
Couples
3 review
9.5/10
Amazing
Posted on May 5, 2025
Lovely view from the room ( we were on the 9th Floor). Neat and tidy, good breakfast, and very close to the parties at Patong. We had a great stay, will stay here again
Tip: Go to the sky lounge on 24th floor to watch the sunset
Response from Property: Thank you so much for taking the time to leave an excellent rating, We look forward to seeing you again soon.
Rachel Soh Wan Qing
Paradise Wing Deluxe Room
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 23, 2025
Great location to party with your friends or partner!! Surrounded by bustling fun and shows. Hotel room is spacious and clean, staff is helpful too. Breakfast is about the same everyday, but not too bad~ Will come back here next time!
Response from Property: We are so grateful for your 10- score review. Thanks for sharing your experience. We look forward to seeing you again soon.
Guest User
Premier Deluxe Royal Wing
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 6, 2025
Good vibes, very friendly staff and super clean. Pool bar and location are definitely a highlight.
Response from Property: Thanks so much for sharing your experience, welcome back next time.
Anthony
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Jan 2025
Couples
2 review
8.5/10
Very Good
Posted on Feb 27, 2025
Good location with the Beach, Bangla Road and plenty of restaurants within 5-10 minutes walk.
Very comfortable bed.
Housekeeping seemed slow by comparison to other hotels, but was done by late afternoon. Sliding panels between bathroom and bedroom are a negative, as you hear everything!
Overall though a plus and I would stay again.
6/7
Response from Property: Thank you for your review, hope to service you again next time.
Williamwongwc
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Jan 2025
Travel with friends
11 review
9.0/10
Great
Posted on Feb 24, 2025
Good hotel have a balcony to see a a nice view of the mountain and the sea. Overall is a hotel to recommend 👍🏻
Response from Property: Thank you for your review, welcome back next time.
Guest User
Paradise Wing Deluxe Room
Stayed in Apr 2025
Couples
6 review
10.0/10
Outstanding
Posted on May 15, 2025
Amazing experience and the staff are very friendly
Response from Property: Thank you so much for this 5- score review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Guest User
Paradise Wing Deluxe Room
Stayed in Jan 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on Feb 6, 2025
Lovely hotel and pool , room was great , very very nice bed I think only down side for me and I probs should of said because it’s close to two mange drag bars that Go on till 1-2am is kinda kept me awake for being up at 6am to leave so next time will ask to be other side of hotel so away from the club side ,
But was lovely stay
Response from Property: Thank you for your review, welcome back next time.
Mahesh Gopani
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Feb 2025
Travel with friends
8 review
8.5/10
Very Good
Posted on Mar 27, 2025
Nice location and very near to markets and clubs and Patong beach.
Response from Property: Thank you so much for your review, welcome back next time.
Nelson
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Dec 2024
Couples
1 review
2.0/10
Posted on Jan 31, 2025
Title: Terrible Experience – Bed Bugs & Poor Hygiene
I had a very disappointing stay at this hotel. On the first night, the bed was full of sand, which was unacceptable. We notified the staff, and they changed the sheets, but the next night was even worse. I woke up covered in bed bug bites all over my body.
When we informed the hotel staff, they showed no concern, did not apologize, and offered no compensation. The lack of hygiene and poor customer service made this a terrible experience. I would not recommend this hotel to anyone.
Response from Property: We are sorry to have brought you an unpleasant stay experience. The hotel sent the housekeeping staff to check. Didn't find any insects or bed bug in the room. The previous guest stayed in this room never reported this problem. But the hotel sincerely apologized once again.
SLNT
Deluxe Twin Room -Royal Wing 2 Single Bed
Stayed in Mar 2025
Travel with friends
8 review
10.0/10
Outstanding
Posted on May 2, 2025
The hotel is very good
Response from Property: Thank you for staying with us, We looking forward to hosting you again.
Guest User
Paradise Wing Deluxe Room
Stayed in Nov 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on Jan 3, 2025
The pool was very nice and the service was good. Very close to the main ***** if you are interested in going out
Response from Property: Thank you so much for taking the time to leave an excellent rating. Thanks for sharing your experience. We so happy to know you had a nice time with us. All staff hope to service you again!
Guest User
Paradise Wing Deluxe Room
Stayed in Nov 2024
Family
43 review
7.5/10
Posted on Dec 17, 2024
Clean. Easy access. Nice staff. But the location is bit far from the island. Need to pay 3000 thb for deposit. Overall ok
Response from Property: Thank you for staying in our hotel and sharing your review. Hope to service you again.
Guest User
Paradise Wing Deluxe Room with Partial Sea View
Stayed in Oct 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Nov 29, 2024
Nice view with perfect room condition.
Service was perfect. they will give you welcome drinks as well.
Response from Property: Thank you so much for sharing your experience. We look forward to seeing you again soon.
michael fook meng
Paradise Wing Deluxe Room
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 22, 2025
Location is good.
Reception counter is efficient during check in and checking out.
The staff are well maner.
Response from Property: Thank you so much for your 10- score review! We will share this with the team. Hope to service you again.
Omar Hindam
Paradise Wing Deluxe Room
Stayed in Apr 2025
Couples
2 review
6.5/10
Posted on May 18, 2025
The hotel has no bellhop to take your luggage you must grab to room by yourself, and again from your room to lobby by yourself when leaving. They ask for around 3k baht or 100$ deposit. **** isn’t allowed and fined in hotel rules, yet you can smell **** everywhere in the rooms floor(hall), sometimes you smell it inside your room even! The pool is extremely small for the number of guests. Not so crowded always, but no spot for you if you or on season. They bath tub is extremely dirty with scratches and dirts that doesn’t wash off by water or normal cleaning. Room sound isolation is like 70%, I was in 11th floor yet late at night you can still hear some loud noises. The food is average not many asians options or varieties in general, but its fine overall not bad. Ask for happy hour for all drinks types alcoholic and non-alcoholic you buy 1 get 1 free at a very nice view from their restaurant on the last floor. Very nice view from restaurant above too and average prices. Not so expensive. Around 300-1k baht per 1 person for eating good.
Response from Property: We are sorry to have brought you an unpleasant stay experience. Your valuable opinion is the driving force for our improvement.