To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.0
Service8.6
Cleanliness8.0
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All reviews(193)
Positive reviews(171)
Reviews with photos/video(79)
Delicious breakfast(60)
Great swimming pool(14)
Convenient for shopping(13)
Great value for money(11)
Large rooms(9)
Close to beach(9)
Loved the view(7)
Strange smell in room(7)
Negative reviews(22)
Celine
Superior Room
Stayed in Mar 2025
Family
12 review
6.5/10
Posted on Apr 16, 2025
Location is good. Hotel lobby, pool, breakfast are all good. Room is quiet but very old, bathroom
Is leaking. Bed is uncomfortable. Towels are very old and frayed. Distance is close to malls. There is also a bus stop nearby, u can take the Patong SMART bus to Karon/ Rawa/ Kata beach at B100 per ride.
6/8
Guest User
Superior Room
Stayed in Dec 2024
Couples
1 review
8.5/10
Very Good
Posted on Jan 16, 2025
Ideal location for the hustle and bustle but neatly tucked away from the main road
Good pool area and really enjoyed the breakfast part of which was a scrumptious hotel speciality cold drinks section
undrakh0909
Superior Room
Stayed in Dec 2024
Family
5 review
8.0/10
Very Good
Posted on Jan 15, 2025
The staff is very friendly and the location is good. But the cleaning could be improved. Very friendly, gave me a cake for my birthday, thank you
Jessica
Superior Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 18, 2024
location is very central but you don’t hear any noises from bangla road at night.
Staff is very friendly and rooms are clean and modern.
This was my second stay there and i would do it all over again
Tina Rachta
Superior Room
Stayed in Mar 2025
Couples
5 review
9.0/10
Great
Posted on Apr 17, 2025
Good location
Good breakfast
Mamine
Superior Room
Stayed in Oct 2024
Couples
6 review
3.0/10
Posted on Nov 20, 2024
They ruined our honeymoon.
Dirty hotel, unfriendly staff and very old rooms.
When I told them that my room was dirty, they came in and said its our hotels colors.
Its just disguisting, stay away from it.
Anonymous User
Superior Room
Stayed in Oct 2024
Family
1 review
8.5/10
Very Good
Posted on Nov 10, 2024
Toilet got stain a bit but service is very good. Pool is big and nice. Breakfast have variety choices. I would give 5 out of 5 if the toilet a bit cleaner. Overall is 4 out of 5.
Laura Senica
Superior Room
Stayed in Sep 2024
Travel with friends
5 review
6.5/10
Posted on Oct 31, 2024
The Paton heritage hotel in Phuket in Phuket Thailand was very nice hotel. The breakfast was outstanding. Superb and amazing. However, the rooms were very dusty. The pillows had mold on them and the swimming pool was closed when I went there. The hotel seems to be undergoing a renovation. The lobby is very spacious and so are the rooms. I do recommend this hotel once it's completed. It's renovations will be an amazing place.
shamith
Superior Room
Stayed in Feb 2025
Family
2 review
8.0/10
Very Good
Posted on Mar 9, 2025
It is very good to stay in this hotel , good service with great breakfast....cleaning Ness and everything..
Anonymous User
Superior Room
Stayed in Jul 2024
Couples
10 review
10.0/10
Outstanding
Posted on Aug 27, 2024
That hotel is really awesome, and the receptionist and room service are all so friendly and impeccable. Couples or families with friends can stay at that hotel, which is highly recommended because everything is nearby and within walking distance. You can get everything you want there in Patong. Last but not least, their daily breakfast menu is really awesome.
Guest User
Superior Room
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 14, 2025
It was a convenient stat. The staff was very helpful. Only con is you can not find sea towel everyday however it is just a small setback. Would defo come again
Anonymous User
Superior Room
Stayed in Jun 2024
Couples
6 review
10.0/10
Outstanding
Posted on Aug 6, 2024
excellent hotel, comfortable rooms, delicious breakfast located near the pedestrian street, 10 minutes to the beach
Guest User
Seaview Deluxe Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 24, 2025
I stayed with my kids 8 nights in this hotel. Location was best, 5 min walk to the Youngceylon mall, 10 min walk the beach. Breakfast was excellent, employees were friendly and good communication. But room lighting was bad, very dark, bath wall was not clean enough.
Keshav Roopai
Seaview Deluxe Room
Stayed in Jun 2024
Travel with friends
7 review
7.5/10
Posted on Jul 17, 2024
This hotel is definitely a 3 star hotel. Needs upgrading. Breakfast was fine. Beds were old, I didn't sleep so well. It is convenieny located however and the staff are very helpful.