NH Castellon Mindoro

Nice hottel and good service

This is what I expected from a nice hotel. We arrived with our bikes, but unfortunately, about a mile out, it started to rain. When we arrived in the lobby, I noticed that we had left some tire marks on the floor, so I thought the staff would give us a hard time taking our bikes to our room. Nope. They didn’t say a word. The room and the whole place was very clean. After staying at the lousy Senator Parque Central Hotel where the mattress was the worst I’ve slept on during this trip, it was great to stay at a real 4-star again. The Senator is really a 3-star pretending to be a 4-star due to their staff. In contrast, the staff here is top notch. Also, the extra toiletries like toothbrushes, combs, shaving kit, etc. are a great touch. I especially found the quality of the slippers to be thick and fluffy, unmatched by any other hotel I’ve stayed at. I took them with me for the rest of the trip since not all hotels provide them. The breakfast was good, and the kitchen will cook what you want to order. I was under the weather, so didn’t oblige so can’t give a better opinion. The only bad thing was the coffee maker didn’t really have an easy way to make cappuccino. However, the hostess gladly made them for us in the kitchen. When we left the next day, the receptionist noticed our bikes and offered us bottled water to fill out bottles. This is how a proper service-oriented 4-star hotel is supposed to operate. I also noticed the tire marks were cleaned up as you would expect.

My only complain about this hotel was that our heater in the room was not working properly and we were cold throughout the whole night:( If it wasn’t because of that I would of gave 10 out of 10

I love the staff here. Great location and easy to get to everywhere. The only thing missing is a swimming pool