LoveTravel214845
June 16, 2021
Man sanctifies the place" would be a lei**otiv of our experience of 2 weeks ago. The place is picturesque and the sauna village & ciubar are a very pleasant experience. Unfortunately, this is where the positive part of our weekend ends. We were with 2 children, one of them very young (9 months). We were to be accommodated in a small villa, No 3. On the Friday of the checkin we called all afternoon to announce the later arrival. NO ONE answered the phone - the reason later is that the manager forgot his phone at home. Luckily I had talked to them the day before, otherwise I was thinking twice, being with young children after us. In villa 3 there is a bedroom with a double bed and in the living room there are 2 extensible sofa beds - one of them suitable for someone of 1.5 m. On the other, the husband failed to fall asleep - extremely uncomfortable for an adult. In the bedroom, starting at midnight, mice danced on our ceilings - they gnawed until morning. It was a sleepless night for us. When we talked to the manager the next day about these issues, he blamed us for leaving the door open the day before. But the individuals were IN THE WALLS, not through the house and I had arrived late in the evening anyway - we didn't have time to "leave the door open". I called the girl at the reception during the day to listen to the ceiling too; acknowledged that they are have a problem, in other villas as well. I do not list here other problems that do not justify the location fee: old shabby appearance , dirty dishes for cooking, for tub and sauna they expect you to use the set of towels received for showering or brought from home . We were going to stay 2 nights, but we left after the first day. I did not receive any phone calls from the manager to check the reason for leaving - not mentioning money back offering. Maybe there are better conditions in the main cottage if you are in a big gang. However, all this does not justify the attitude of the management. So..never again !!!